[Resolved]  Nokia N81 — Mobile not working even after repair

To The Manager,
Customer Care

Sir,

Subject: Mobile (N81) having more problems after getting repaired ant nokia care.

Firstly i checked into nokia care at "Nokia care, F-27, 1st floor Prime Mall, Irla, Vile Parle West" to get my mobile repaired. The problem that i was facing was that none of the keypads(alpha-numeric and the slider) wasn't working and the mobile would frequently hang.After i went to "nokia care" i got to know that my mobile was water logged. They did repair my mobile(job no[protected]/090408/8) and it was working perfectly fine at the time they handed over the ' repaired ' mobile to me.

Thinking the mobile is all fine i slipped it into my pocket least expecting it to go wrong again the same day that to within a few hour . The same day i had to leave for kolkata so i could not check into the same nokia care again. At first the mobile was not able to catch the network, but eventually a large number of problems started.

1. The mobile is not catching network
2. The screen is flickering
3. The mobile is switching off on its own
4. The mobile hangs
5. The music player is not working

Since my trip there was of 20 days, i just came back yesterday and today, i again went to the very same nokia care. I wud surely like to get my mobile repaired but then i don’t want to pay a hefty again for repairing my mobile. I had already paid Rs 1750 when i first got it repaired and just because i could not come back in time to get my mobile re repaired, i don’t want to pay again.

I fully believe that it was same technical or setting mistake done on part of the technician that handled my mobile that i am facing so many problems.

Been throughout a loyal nokia user, i am really disappointed with the way things are working out today. Since i bought it at a very dear price and have already paid so much in repair, i don’t want to pay all over again and do expect full value of my money.

Yours truly
Aditya Singh
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

to the nokia manage,

subject: lost of custemers nokia n81 by nokia care aurangabad..


im having problem with my camera in nokia n81. i showed it to my nearest nokia care center in aurangabad (maharashtra) thy toled me that its major problem it need to be submited in company
for further repairing.
by last three month they told me that it still not repaired and they didant return it to me what shoul i do.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information