Nokia N97 Mini — faulty set

Address:Haryana

Hi there,

I purhcased Nokia N 97, within first week of purchase, i was seeing issue with phone. It been just 2 months I purchased phone and more then 1 month it has been kept at service centre. If I ask them to replace phone, they dont do it. If I ask them to rectify it they need 15 days everytime.

I am really pissed off. I want to go to consumer court for this. Can you help please?
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Nokia — set faulty

I had purchased a Nokia 1209 on 25-09-09 from m/s. AMNIL ASSOCIATES Sanjay Place Agra. It got faulty on[protected]. When I contact to Nokia service centre Sanjay place they refused to repair it and they demand Rs. 450 for the same. When it is in the warranty period how they demand rupees. It is the question mark against NOKIA. Kindly look into the matter and take necessary action accordingly. The details are as under.

Set Nokia 1209
IMEI No. [protected]
Purchased on 25-09-09

Malkeet singh [protected]
Sarita Jain [protected]

Nokia — faulty set

Dear Sir,
I have purchased one nokia-2730c set on 16/02/2011, after few days i noticed the calls are getting one sided after few minutes, complaining about it to the vendor, he told to go to nokia care. so i went to nokia care on 21/02/2011. they reload the software and returned it, after that i found the camera of the set is not working again i went to nokia care, this time they told the set has some major problem and it is to be sent to Delhi for repair and it will take around 12 days.
Now my question is why should i suffer because of a set which is faulty from the begining and i have to go for another set for this period beacuse these days life without mobile is impossible though it will be repaired free of cost but it can't satisfy me , the company should go for a replacement of sets if major complain comes in initial days after purchasing.There should be some value for the brand name for which we are buying .
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

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