Nokia — Provide me Refund / Replacement of Nokia Handset (X1-01) | |||
Dear Consumer Complaints Team Consumer Grievance Redressal Platform I have purchased Nokia Handset (X1-01) on 27/06/11. At present the phone is in warranty period due to NOKIA CARE PROTECT (NCP). After purchasing of 5 months my phone getting Hang, Bad network transmission. So, I gave the phone 6 times for servicing just in 3 months. Totally I have submitted 11 times this phone in Nokia Care. But the same problem still persists in the phone. Again I reported the Nokia Care Center and they told me to submit your phone in service center and promised me to rectify it within 5 days. But they are not able to solve it. So, I kindly request you to provide replacement of Nokia Handset (X1-01). PHONE MODEL: - NOKIA (X1-01) IMEI NO: - [protected] ITEM NO: - 002X0D6 JOB SHEET NUMBER:[protected]/130316/43 I have also attached Service Job Sheet Paper with this mail. Thank you! Contact Details:- Name: - Rajesh Kumar Nirala Address: - RIMS, Bariatu, Ranchi-09 Mob No: - [protected], [protected] E-mail:- [protected]@gmail.com Was this information helpful? | |||
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+91 12 4483 3000
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SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.