[Resolved]  Nokia — WARRANTY DISPUTE

Address:Jalpaiguri, West Bengal

I have purchased 1 NOKIA C6 hand set mobile for Rs.10.600/ from SHANTI MERCHANDISE,SUNNY TOWER,SHOP # 4,SEVOKE ROAD, SILIGURI six moths back, Now my hand set went out of order on 05/04/2013 and I submitted to same shop as it was under warranty but I have visited several times to get back my set till date I have not got my set.Now they are replacing it with NOKIA 603 as it cost only Rs.7600/ without any more feature and this set is not acceptable to me.
I have contacted customer care centre 100 times but I did"nt get positive response from there end and the said service centre is behaving very rudely and they are asking me to go to consumer court.
My humble request to you to help me get my set or refund my money back.
Bikram Adhikary
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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