[Resolved]  Nokia X6 — loudspeaker, battery problem and cover problem

Address:Ghaziabad, Uttar Pradesh

I purchased nokia X6 from nokia priority dealer, shopprix mall on 10th oct' 2010 and it was not even a month old and started with the problem of loudspeaker bursting when the song volume is increased .I got it repaired from nokia care . They took it for a day and the problem to an extent was solved . Then, the following problem occured again and with 2 to 3 problems more . The other problem was loose back cover , battery problem etc. I gave it to the nokia care again and they took it around for 10 to 15 days on 18th nov' 2010. Due to so many problems arising in the newly purchased cell the company got it replaced but with the colour changed instead of blue to black. Again they will send this product to the company and it will take around 7 to 10 days.
This kind of service is not expected from a famous leading cellphones brand NOKIA . I am highly dissatisfied with the after sales service and will never purchase a nokia product again in my whole life and will let others know about this and do the same as i will do in the future.
IMEI NO. -[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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NOKIA X6 — battery problem

dear sir

i purchsed new nokia x6 mobile phone at sunday[protected].but i a facing battery problume with in 2 days.how i get solution.

Nokia X6 — Poor product quality

Dear Service Manager,
with great anguish I want to tell you that inspite of my repeated requests for replacement, I was asked to submit my handset at Nokia-Service Centre since you did not have "physical access to the device". I submitted it and have received my repaired handset yesterday, only to find it malfunctioning as it was. My jobsheet no. being[protected]/100731/16.
It is precisely this kind of harrassment that a customer of any Branded product likes to avoid and this experience of mine is what lies in store for people like me.
Unfortunately, when I called Nokia Customer Care at 30303838 for help, one Mr Abid was so rude and misbehaved with me very unprofessionally.
Madam, as I had wrote to you earlier, this is the second time I am at the receiving end of a poor product from Nokia. Still I am only demanding a replacement. It seems I should be demanding a refund of my money.
If you'll don't pay attention to the genuine greviences of your customers, I'm sorry to say, people like me will persuade their friends, relatives and acquaintances for 'Not buying any Nokia Product.
Waiting for a more considerate reply,
Your's Truly,
Hitesh Soni
Yesterday, on 4/09/2010, I also had to experience the rude behaviour of Mr Abid. He seems to have been employed by Nokia to take 'care' of its customers in the best manner.

I wanted to talk to 30303838 to inform that 3G reception in my phone is poor as compared to another Nokia phone E-51 in my home where I get full 3G signal. The 3G signal in X6 in the same location is not there.

But the answer by Mr Abid to my complaint was, "You are fool to buy a product ... you should have verified the features and then only you should have bought!"

This gives only one message: NEVER EVER BUY ANY NOKIA PHONE IN FUTURE, because there is no good cusomer care in case you land up in poor quality phone!

Nokia — Nokia X6 problems

Nokia X6 is worst mobile i purchased in the month of july and faces lot of problems like its response time is very slow, loudspeaker automatically activated during the call, hangs lot of time and sometimes its display goes off nothing display on the screen.
ya its true nokia x6 is worst mobile i ever used...and nokia service is also very very poor...i will definitely go to consumer court for its complaint..

NOKIA X6 — ringer problem

i purchase a nokia mobile on dec 29, 2010
but it has a some ringger and internal problems.....
iwant my mobile replace by another one.......
is it possible...

Nokia X6 — Left speaker not working

Sir
I have Nokia x6 phone. My handsets Left speaker is not functioning, i went to nokia care elamkulam, ernakulam dist.,,they replayed that there was no stock of speaker. Aftr 3 weaks again i went to nokia care, again they told that there is no stock. Please help me sir.

Nokia/nokia x6 — Product is to to bad

my name is nikhiles bought new nokia x6 for 14600.....on 17 sep.....today is 1 may till today my phone was with nokia care for more than 45 days for replacement........every time i rase a complaint same old story repets............i have visited nokia care for more than 15 times.......till now at least product is not at all good..... and my phone is not yet replaced.........so sir kindly take an action it is an demand...........Thanks a lot.........

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

NOKIA X6 — fed up with nokia service

i had bought a nokia x6 on nov,2010.
n now within 6 months it got many a problems like, auto swith off, no bluetooth working, battery becomes hot, sometimes flash is not working...
even after service repair it occurs the same problem.
n now there is one more problem occurs,,that is when i use internet through my phone it shows "unable to perform operation".
and also of my headset problem,
i went to the nokia care for two times to replace my headset, for the newer one and then the replaced one and again now the another replaced headset as it was not working properly.
within 1-2 weeks all of them occuring the problems.
and now my headset 6 months warrenty got expired. what should i do now.
AND ALSO FED UP WITH THIS NOKIA PHONE AND ITS SERVICE.
i want a claim a new nokia launching smartphone from my range against this action.
yeah brother, my headset is also not working.

i can understand, how a phone is without headset.

i think nokia is not a trustworthy brand anymore...how do you think???

Nokia X6 — Not repairing nokia mobile which is is guarantee

sir
With due respect,I beg to say that NOKIA CARE MUZAFFARPUR is not repairing my mobile which is in gurantee period.My nokia X6 Mobile has following problems
1.power button not working properly
2.facia problem
3.dust enters inside the screen
So I request you to take quick action against NOKIA CARE MUZAFFARPUR(BIHAR)
I send the message regarding my problem to [protected]@ovi.com but no action is taken reagarding my probem

NOKIA X6 — service centre not delivering my handset from last 13 july to august

dear sir/madam
With due respect I want to inform you that i have given my Nokia handset to thier service centre for repairing one month ago which I have not received it yet.Whenever I visit the centre for it they just tell one week more.the cell phone is just 2months old.its a nokia x6.8gb.on 13july i have given ma cel phone to customer care because the cell phone had sum battery and hardware problems after a week they called me up and said that it has repaired and i can collect it when i went to the customer care branch in vashi they offered me a another cell fone which was noklac6 and they said that the nokia x6 cant get repaird it has sum hardware problems which cant be solved..
so I request you to kindly take action against that care centre.


Thanking You
yours faithfully

NOKIA X6 — DELAYING DELIVERY AFTER REPAIR

I had submitted my nokia x6 at nokia service centre on october 5 due to some problem in camera. Later on november 11, I was offered c6 handset which i refused to accept as the features were substandard. Its two months now that i anm constantly contacting nokia wasting my time and money and still i am not sure of getting my handset back. Kindly help.
imei:[protected]
job sheet no. :[protected]/111005/15

Nokia X6 — got replaced within an year and yet not working properly...

i purchased this handset of nokia i.e. nokiaX6 dat ws of arund rs14000/-on march,2011.... n after 3mnth problem strted(sometimes got hanged or ws gttng switched off). on august,2011 itself i cntctd nokia priorty for replcmnt......they took 1mnth to get it replaced......i got another nokia X6 from them but on november i ws facing the same problem again i contacted nokia priorty bt all in vein!

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