Nokia Xpress Music 5220 — software complaints

sub:I would like to bring your kind notice that my phone has some software complaints and is not working properly.

Sir,
I am a frequent user of Nokia Mobiles from 2002.Till 2008 Aug i was pretty happy with the services you provided.I got a job,from that earnings i managed to buy Nokia 5220.First month it went smoothly without any complaints from the very next month it is showing all sorts of complaints.Many times i went to Nokia care sighting different problems about my mobile.They adviced to change the software i did so,sadly i lost my valuable numbers and lots of personnel information.Same thing happend again and again to be precise 3 times till this date.At that situation i had noother option but to exchange my handset.With that in mind i went to Nokia priority but they offered only Rs.2750,for the mobile i bought for Rs.8400.So i dropped that plan too.

I am so desprate because my phone is totally dead now.Tomrrow i am going to Nokia care for the 4th time with my dead phone.I really don't no if that will make any different.Please do uphold the trust i have in you.Hope you will do the needfull.Expecting your reply.


Yours faithfully
MIDHUN ABY THOMAS

PHONE DETAILS
NAME:5220 xpress music
IMEI NO:[protected]
ITEM CODE:002H872

address

KIZHAKKEVEETIL HOUSE
V K ROAD
NILAMBUR
MALAPPURAM
KERALA
PIN:679329
PH:[protected]