[Resolved] Dna Newspaper — Non delivery of Newspaper under Yearly subscription | |
I have for the first time subscribed through local agent yearly subscription for DNA Newspaper by paying cheque for Rs.399/-.DNA called me over phone and verified all the required details and paper was delivered subsequently. Unfortunately the delivery was very erratic and there is no delivery for the past ten days. Since the commencement of the delivery for the last twenty days, I had received paper only for 8 days. In inspite of contacting DNA I have not received the paper yet. The local Newspaper agent is totally unhelpful, they never give any reply on this. Is there any way to make a complaint to any consumer governing authority so that these kind practice is stopped and proper support is provided to customers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I undersigned is a regular reader (customer no. 1615698) of DNA news paper since last three years. It is regret to say that last six months, I was not received ‘ME’ magazine, besides of ready to pay of Rs. 10 / magazine / months. The distributor of news paper every time excused by one way or other. In this regard, I taked to Mr. Nitin Thakur area manager ( Mobile No. [protected]) & explained the problems, promise me that you will get from the next month. But besides of getting ‘ME’ magazine vender has stoped to deliver news paper since last 20 days. I am not able to understand that what action had been taken by area manager.
It is therefore requested to please return my annual subscription of Rs. 399/- paid in advance. It seems that vender is more powerful than area manager. Please, take immediate action to avoid further any harsh step.
Thanking you,
M.D. SUTARIA
Digmbar – 01,
Anuvikas Township,
Po – TAPS, Via – Boisar,
Dist – Thane (M.S.)
Ph no. – 02525 – 264695 (R)
Mobile no. – [protected].
It is therefore requested to please return my annual subscription of Rs. 399/- paid in advance. It seems that vender is more powerful than area manager. Please, take immediate action to avoid further any harsh step.
Thanking you,
M.D. SUTARIA
Digmbar – 01,
Anuvikas Township,
Po – TAPS, Via – Boisar,
Dist – Thane (M.S.)
Ph no. – 02525 – 264695 (R)
Mobile no. – [protected].
Reminder 1
Hi,
I Anil V Wani i m staying at A/2 Usha Neel, Usha Nagar, Birla College Link Road Opp Purnima Talkise, Kalyan, Kalyan(West) Pin-421301
I have subscribed for yearly subscription for DNA Newspaper by paying cheque for Rs.399/-.DNA called me over phone and verified all the required details and paper was delivered subsequently.My Newspaper vendor Mr.Patkar ([protected]) not delivering the newspaper from last One & Half month, every time he gives different escusses.Everyday my self goes on paper stall & collect the paper.
Thanks
Anil V Wani
[protected] / [protected]
anil.[protected]@relianceada.com
Hi,
I Anil V Wani i m staying at A/2 Usha Neel, Usha Nagar, Birla College Link Road Opp Purnima Talkise, Kalyan, Kalyan(West) Pin-421301
I have subscribed for yearly subscription for DNA Newspaper by paying cheque for Rs.399/-.DNA called me over phone and verified all the required details and paper was delivered subsequently.My Newspaper vendor Mr.Patkar ([protected]) not delivering the newspaper from last One & Half month, every time he gives different escusses.Everyday my self goes on paper stall & collect the paper.
Thanks
Anil V Wani
[protected] / [protected]
anil.[protected]@relianceada.com
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+91 22 3988 8888
+91 22 3980 1000
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It was unfortunate that being a reputed oraganisation does not have a courtesy
to deliver the paper though they have collected a Yearly subscirption of Rs.299/-
during their house visit.
How many days you required to supply the newspaper. Take this matter
as serious otherwise I will approach court of law for the same..