BSNL - Landline — No proper service

BSNL — no proper service provided

I m using WLL service of BSNL. the equipment has gone faulty, as it does not get charged
the pin is lose and the phone keeps shutting down, took the phone to the bsnl office in hadapsar near kirloskar neumatics, and they directed me to the store room to get it changed, but the store keeper directs you to the officer and the officer then again directs you to the store keeper, it goes on and on,
and finally they say, we have already many equipment faulty, so it cannot be changed,
they ask you to adjust with it.
this the response which we get for a highly paid service.
please if it can be taken care

BSNL Landline — not providing proper services

sir,
I m RAMESH MOHTA and i m using BSNL landline since 10 years.
Due to disturbance in line i m not able to use mine phone.I have registered complaints in bsnl customer care about 20 times and every time they are ignoring mine problem.i have also tried to call supervisor in jodhpur regarding this,but no one is picking phone there.
finaly i m sending u mine problem with hope that consumer forum will definately help me in this case.

Dear Sir,
I am using BSNL landline since last 8 years, But last 5 years my telephone is not working, I have complained about this about 50 times, But no result, Unnecessary we are wasting money in everymonth, Actually iam working at Goa, My parents are using that telephone.So they are facing problem.Atlast iam giving complain for your behalf,
Please do the needful,
Thanks,
Himansu Nayak
Bardhan pur, Rasal pur, Dist- Balasore (Orissa)
IPin 756021
Tel No[protected]
Mob No [protected]