[Resolved]  NSDL — PAN Card correction

I had applied for my PAN in 2008 which arrived in due course of time. Later on, I found out that the correct name had been embossed on the card but a wrong name had been entered into the database at the NSDL site. This was found out by me in Feb 2009. From that time on, I made several requests through the NSDL site by their links of change in PAN information data and sent them the original documents to change the same. They replied back to me asking for a fee of Rs. 100/-. I said to them that I would not be giving any fee because the fault had been at their end into entering a wrong name in the database, Otherwise how could the correct name be embossed on the card? they stopped entertaining me and turned down my request. thereafter I turned to the ITO in Kolkata, who said that the problem was at my end and refused to budge. Till this date my PAN card name on the online site at NSDL has not been changed due to which various important works of mine as investing into capital market etc. remained pending due to the same. I wonder how much time does it take for a database manager to correct a fault? It has been half a year now. If such people are sitting at our IT departments and Indian IT boasts of itself, well it is really shameful for us. The manner in which they harass a commoner, i believe its high time for us to start looking someplace else for getting our jobs done. I dont about the the efficacy of this forum but I would surely know about it in a couple of weeks from now on.
Relevant Information:
PAN Card No: ANYPD4839R
Wrong name: Dhruba Prasad Dutta
Correct Name: Dhurjati Prasad Dutta