NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 8%
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783
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
115
59

Phone:
Phone:
88
56
+91 22 2499 4200
[Vidya Lakshmi]
88
56
19
6
8
5
11
9
+91 22 4090 4242
[Head Office]
7
6
+91 20 2721 8080
[PAN/TAN Call Centre]
1
2
0
1
6
10
5
10
5
11

Fax:
Fax:
+91 22 2491 5217
[Head Office]
+91 33 2289 1945
[Kolkata]
+91 44 2814 4593
[Chennai]
+91 11 2335 3756
[New Delhi]
+91 79 2646 1375
[Ahmedabad]

Customer satisfaction rating
8%
Complaints
783
Pending
192
Resolved
19
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

NSDL e-Governance Infrastructure related photos (93)

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NSDL e-Governance Infrastructure Customer Care related pictures (93)

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure — I forgot my my nsdl password

 Dhaneshwart on Aug 24, 2016
Hello sir,
With due to respect, i dhaneshwar tandia my pran no. Is 110041759290. I entered correct password but my account did not open. So please provide me a new i-pin no. So that i reopened my account and i also want to change mob no. My new mob. No is 9424330836.
Plz send new l-pin no in my email id. Dhaneshwartandia80@gmail.com

For this, i always grateful to you


Your's faithfully,
Dhaneshwar tandia
Pran no. 110041759290
Dhaneshwartandia80@gmail.com...
Complaint comments  Read comments Complaint category Education

NSDL — Unlock account

 Sudeep sutariya on Aug 23, 2016
I am a government employee working in bank of india. And i have account on tire i - on nsdl central record keeping agency.
My user id = 110044265798 but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
Then i would ever great full before you.
Sudeep sutariya
Bank of india salal
Ta prantij dist sabarkantha
Gujarat
Mobile no 9033309463...
Complaint comments  Read comments Complaint category Banks

NSDL e-Governance Infrastructure — Duplicate pran card issue

 Js kadagi on Aug 18, 2016
I have not received my pran card. No, 500014252889. Priyanka j kadagi. Don 01.06.1983...
Complaint comments  Read comments Complaint category Education

NSDL e-Governance Infrastructure — Pancard return-undelivered

 nandha1972 on Aug 12, 2016
Dear sir,

i applied pan card for my company on the name of geomass homes .the application form 49A sr .no 16 4214984
the processing fee coupon no 602476687 applied on 25 .02.2016

i here by know my pan card number by tracking status is AAPFG3615G.

my pan card is returned to mumbai office because of non submission of address proof in post office .now i submit my proof to post office.

i here by request u to resend my pancard to the address mentioned in pancard

thanking you
geomass homes

R.Nandagopal...
Complaint comments  Read comments [1]Complaint category Tax Services

PAN Card NSDL — Payment failed but money deducted from bank account

 Balraj Singla on Aug 12, 2016
Dear sir i make a online application from debit card mode token no.0000212072 dt.04/08/2016 time 13.18.46 name tarsem singh s/o ajmer singh dob 01/01/1980 but transaction failed ammount debit from my hdfc account name balraj singla application success 2nd time please reverse my ammount statement attached ref. No.0000162170035043...
Complaint comments  Read comments Complaint category Banks

NSDL e-Governance Infrastructure — Please inform the pran no to the following acknowledge no. 52025311053881011 palasi eswaramma employee id no 0253407

 meokoyyuru on Aug 11, 2016
Sir already applied for pran no to kum palasi eswaramma employee id no.0253407 ack no 52025311140961005.In the status it is informed this ppan already exit in database ppan no 0253407. If pran no is allotted to the above individual please inform the pran no other wise give suggestion for allotment of pran no. To the following mail address

Koyyurumeo@gmail.Com
Varma.1967@gmail.Com...
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL e-Governance Infrastructure — About to NPS account opening

 pawan bishnoi nm on Aug 11, 2016
Sir i sumbbited a form for opening a new pran or nps acount in three time before two two months. but i have no any information about to these form. if my form rejected for any problems then tell me its resien.
My details are as under
Name= pawan kumar
F/n. bhanwar lal
Address= jawahar nagar padiyal phalodi jodhpur rajasthan.
Employ id= rjjo201225050877
Pawanima119122@gmail.com
09672272001...
Complaint comments  Read comments Complaint category Employers

NSDL e-Governance Infrastructure — Nsdl pan - payment refund

 zulfikar4ansari on Aug 9, 2016
Dear sir/madam

I have submitted online for my pan card correction.. On 04-aug-2016. But after filing my debit card detail for payment by billdesk.. The payment had been cancelled... But money 110/- is deducted from my state bank account... Kindly refund my money to my bank account as soon as possible... Thank you..

Name - zulfikar ali ansari
Token number : 0000213658
Bank transaction number : 621709226045...
Complaint comments  Read comments Complaint category Banks

NSDL e-Governance Infrastructure — Correction in mistake done by nsdl

 Neema Gupta on Aug 9, 2016
Sir, i had requested for change in my address with proofs. But even then my proper address is not registered and a pan card is sent to me. Viewing the attached proofs, please correct my address and avail the pan card of proper address. I also mailed to "tininfo@nsdl.Co.In" after receiving the new pan card, but no response is being given. I tried to contact income tax department who gave me a no: 02027218080, but the call is not being received....
Complaint comments  Read comments Complaint category Tax Services

NSDL e-Governance Infrastructure — Since payment made twice my acknowledgement number not generated

 vigneshwar raj on Aug 8, 2016
Hi nsdl,
At the time of applying my new pan cardform 49a through nsdl website during my payment session i got message that payment is cancelled. Attached is the screen shot for the same.
Request you to refund my payment. The details are as follows:-
Token number - 0000237551
Name of pan card owner: dhanasekaran gowtham raj
Dob: 04-01-1999
Email id : vigneshatspace@outlook.Com
Date of payment: 06 aug 2016 and 08 aug 2016
Amount paid: rs.223.20
(Payment was done twice through ubi - internet banking)

Note: i made payment...
Complaint comments  Read comments Complaint category Tax Services

NSDL e-Governance Infrastructure — Payment deducted from my bank account ,but not conformed

 Kvenkata Sudhakar on Aug 8, 2016
I am applying pan card while payment session i paid the amount but it shows you have to pay. Again make a payment it shows again like that.
Temporary num : 0000253101...
Complaint comments  Read comments Complaint category Tax Services

NSDL — Issue of pan card

 Amritash Ojha on Aug 7, 2016
Sir, I had applied twice for the pan card, but both the times the transaction failed and the amount (223.20 rupees) was transferred from my account. It was written on the site that the amount would be remitted as soon but still I didn't received the money. I have also complained earlier on the site of NSDL, but there is no respone from them and I didn't received any email from the m which can satisfy my complain in any way.Please return the amount. My detail are as follows:
Token no. 0000186000
Transaction ref no. IGOCLLHSXO. and IGOCLLLPO5
The both transactions occured in...
Complaint comments  Read comments [1]Complaint category Business & Finances

NSDL e-Governance Infrastructure — Not able to contribute online

 Rampreet Jaiswal on Aug 7, 2016
Hello,
My PRAN no is 110007430444. I am trying to contribute some amount through below link.

https://enps.nsdl.com/eNPS/SubsequentContributionPayment.html?ID=1055112927&getN... />
But payment option is not opening. Kindly check and confirm...
Complaint comments  Read comments Complaint category Insurance

NSDL e-Governance Infrastructure — NPS

 yadkaransingh on Aug 6, 2016
Good evening sir
my detail below
name yadkaran singh
pran no 110070331070
ddo reg no cgv006829e
pao reg no 2002921
i left postal service on 29.01.2010
and i already claim for nps amount .And send letter many time to
supdt. Of post office bulandshahr ho. 203001
regarding nps amount
but amount is received less than contribution on 05/08/2016 rs 33321.03 but total contribution rs 80600.00
whyless amount is credit in my account
pl solve the problem
kindly help us...
Complaint comments  Read comments [2]Complaint category Other

NSDL e-Governance Infrastructure — Pan card online application — payment has been cancelled. but money is deducted from my hdfc bank

 Debottam Majilla on Aug 6, 2016
Respect,
Sir/madam

I have submitted online for my pan card correction.. On 05/08/2016. But after filing my netbanking detail for payment by billdesk.. The payment had been cancelled... But money 117.35/- is deducted from my hdfc bank account... Kindly refund my money to my bank account as soon as possible... Thank you..

Name - baishakhi majilla
Contact: 9933637432
Mailto: mr. Majilla@gmail.Com...
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — Refund of payment

 durgesh kumar shrivastava on Aug 5, 2016
My application number has been rejected due to addition of prefix like late, mr, mrs etc and for the same i want my payment ammout refund as soon as possible...thank you..
please kindly solve my problem shortly...
Complaint comments  Read comments Complaint category Other

NSDL e-Governance Infrastructure — Pran no and pran kit not received

 zarekar on Aug 2, 2016
Name-devidas shridhar zarekar
D. O. B - 10/05/1983
Working at - government of maharashtra office name - public works division ahemadnagar
Email - dsz2108@gmail.Com
Mobile no - 09767718567

I have not got my pran kit - so i don't know my exact pran number. But getting alerts about my units via my email address. Which is written below.

Please send it to my new address:
Devidas s. Zarekar
At post satara plot no 212 ward no 115 satara parisar aurangabad tal dist - aurangabad state - maharashtra...
Complaint comments  Read comments [2]Complaint category Employers

NSDL e-Governance Infrastructure — Pan card

 Harsh Kori on Aug 2, 2016
Sir,
Main apni mummy ka pan card online apply kiya tha lekin vo ban nhi paya meri mummy ka name : lalita kori dob: 05/04/1978 aur ack:881020147781583 hai to sir meri fee vapas kaise hoi gi ya age kuch ho sakta hai.

Thank you. Harsh kori/ 8423848206...
Complaint comments  Read comments [1]Complaint category Education

NSDL e-Governance Infrastructure — Pfrda enps pending registration - not working

 Ashokkumar Veiluvandan on Jul 21, 2016
Pfrda — enps pending registration - not working

My acknowledgement number is 11094191 and the acknowledgement date is 21/07/2016. when i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. please try again after sometime." i am getting this message repeatedly....
Complaint comments  Read comments [1]Complaint category Business & Finances

NSDL e-Governance Infrastructure — Disgusting behavior and pathetic service

 Azaz Hussain on Jul 15, 2016
Respected sir/madam

I visit pan card office today which is located opposite of lal bazar to reapply pan card as i lost it on july the 14th 2016.

After submitting the application i was called serial wise to collect the receipt and to pay rs. 107

Lady at the reception was busy in eating and was not bothered for the cash which i was trying to pay. however, i kept rs. 100 on her desk and i got busy for few second to get a change out of my pocket. i saw that lady keeping rs.100 in the draw and after that i handed rs. 10 as a change. she forgot that she kept...
Complaint comments  Read comments [1]Complaint category Government Organizations

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