[Resolved]  NSDL — No action on complaint

I have sent 5 e-tds returns for uploading to the Alankit tin-fc at Civil Lines, Bareilly but the clerk refused to accept the same stating that the e-file does not contains the assress of the assessee, while all the 5 returns were revised returns with codes Y (cancellation) and code C9 (Addition of challan) which does not require the address in e-file (as per NSDL norms). I informed him regarding such a rule, but he again refused to accept the return. I lodged a complaint with the complaint section on NSDL web-site, but I have not received any response from them even after 4-5 days of complaining.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

This is with referecne to the complaint loged by you to the referred website.
we would like to have your contact details, so that we can look into the matter


Thanks
my contract details mobile No.[protected] email ID no.[protected]@ GMail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5293
    Pending
    106
    Resolved
    3576
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information