[Resolved]  NSE/NCFM — Non receipt of study materials of NCFM online exam

Dear Sir,

Me and my wife registered for the NCFM- Depository modules online examination on 28 th July 2009 wide NCFM id's Abhinanth K Chandran_[protected] and Jeny Abhinanth_[protected]. We have took the exam date as Sept 26, 2009 at M G Road Kochi.Till date we didn't receive the study matrials for the exam.We have followed up this matter with NSE over phone and emails for the past one month they didn't gave a proper response.We have already paid Rs.1500/- each towards the registration fee and for the study materials.As part of the conditions abide by the NCFM online registration we have to appear for the exam in the stipulated time and if we fail the exam registration fee will not be refunded. In this scenario without getting the study materials we will definetly fail the examination and will end up loosing the registration fee, and the valuable one working day time.These are all because of the irresponsible behaviour of the NSE officials. I have attached below all the mail correpondence for this matter.

We don't want to loose our hard earned money and the time because of the irresponsibilities of the concerned official.So kindly look into this matter very seriously and make a suitable action so as to avoid these kind of situations for all the aspirants in future.

Thanking You,

Abhinanth K Chandran
[protected]

Note: mail correpondence

[protected] Forwarded message[protected]
From: abhinanth kchandran <[protected]@gmail.com>
Date: Sep 11, 2009 11:34 PM
Subject: Re: Fw: URGENT: Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran
To: [protected]@nse.co.in
Cc: Abhinanth K Chandran <abhinanthk.[protected]@dhanbank.co.in>


Dear Team,

As per the mail from your chennai office I contacted the Transworld courier office. The lady who took the telephone asked me to give mine and my wife's ncm id. I passed the id, after a while she told me to contact nse HO since mine and my wife's registrations was not in their list. Then I contatcted nse office. The person who took the call asked me to give my ncfm id's. I passed the same and after a minute he said that my enrollment was registered on 04th April 2009 and my study material was sent on 06 April 2009.I said him my complaint regarding the non receipt of the study materials and the response I got him from the courier office.He assured me that he will call me back with in one hour but till the time I didn't receive any call from your office.

Please note that although I made my NCFM registration by paying Rs.1500/- each (self and spouce) on 4th April 2009 I enrolled for the test only on 28th July 2009. Then please explain how the study material was sent on 06th April 2009? How can both o[censored]s apperaing for the exam on 26 th September with out getting the study materials.If we are not appearing the exam on date our registration money will lost and if we are appearing the exam without getting the study definetly we will fail the exam and lost our registration money and one day leave from the office.

I don't want loss all these things since I following up this matter in the past one month. I need a resolution grom the concerned otherwise I will escalate this matter to the superior

Expecting a reply from your side as early as possible

abhinanth k chandran
[protected]

On 9/11/09, NCFM Chennai <[protected]@nse.co.in> wrote:

FYI

Regards
NCFM
----- Forwarded by NCFM Chennai/Chennai/NSEIL on 09/11/2009 02:23 PM -----
From: NCFM Chennai/Chennai/NSEIL
To: abhinanth kchandran <[protected]@gmail.com>
Date: 09/11/2009 10:59 AM
Subject: Re: URGENT: Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran


[protected][protected][protected][protected]



Dear Sir,
We would like to inform that the study materials are not despatched from NSE Chennai it is despatched from HO NSE so please contact Transworld courier[protected] / 43406004 / 6007 or NSE Mumbai HO[protected]

Regards
NCFM


From: abhinanth kchandran <[protected]@gmail.com>
To: [protected]@nse.co.in
Cc: Abhinanth K Chandran <abhinanthk.[protected]@dhanbank.co.in>
Date: 09/10/2009 10:37 PM
Subject: URGENT: Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran


[protected][protected][protected][protected]



Dear Team,

Please provide a solution regarding the study material of mine and my spouce since our test date is 26th sept 09

NCFM ID's

Abhinanth K Chandran [protected] and Jeny Abhinanth [protected]

thanks and regards

abhinanthk chandran
[protected]

[protected] Forwarded message[protected]
From: abhinanth kchandran <[protected]@gmail.com>
Date: Sep 9, 2009 11:10 PM
Subject: Re: Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran
To: NCFM <[protected]@nse.co.in>
Cc: Abhinanth K Chandran <abhinanthk.[protected]@dhanbank.co.in>



Dear Team,

I didn't get a reply from your side as of today. Kindly give me the status of our studymaterials.

Expecting your earlier response in this regard

abhinanth k chandran
[protected]

On 8/27/09, Abhinanth K Chandran <abhinanthk.[protected]@dhanbank.co.in> wrote:
Dear Team,

Me and my wife (Jeny Abhinanth NCFM id [protected]) had applied for the exam ( NCFM- Depository Modules, September 26, M G Road Kochi )one month before and online payment done before that.In the mail you wrote that the study material will receive with in 5 to 6 days after the payment done but as of now we didn't receive the study materials. I contacted the below mentioned nos in your reply mail and they said that the study material not yet send also they provided another no[protected] extn.3305.I also contacted there but didn't get any response.

I wish to know the status of the study materials of mine and my wife's.



Thanks and Regards

Abhinanth K Chandran
Branch Head,Kodakara
Dhanalakashmi Bank
T: +91 [protected]
+[protected]
M: +91 [protected]
e-mail: abhinanthk.[protected]@dhanbank.co.in
First Floor|K R Complex|Kodakara|Thrissur-680684
www.dhanbank.com


----- Original Message -----
From: NCFM
To: abhinanth kchandran
Cc: abhinanthk.[protected]@dhanbank.co.in
Sent: Wednesday, August 26, 2009 4:15 PM
Subject: Re: Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran



Dear Sir/Madam

Kindly note that after making payment you will receive study material with in 5 to 7 working days by courier. IF you not received the study material with in a time than you are requested to contact Mr. Santosh of Transworld Courier on 022 – 43406000,43406004, and 43406007for the study material.Kindly note that Mr. Santosh of EDP department from Transworld couriers will be getting in touch with you on.


Regards
NCFM Team

[protected][protected][protected][protected]
NEW! : Check the daily schedule to find out your test confirmation status. Log on to website www.nseindia.comNCFM>>>Announcements> Daily Test Schedule. You can call our helplines at the following nos: (Monday to Friday only) Mumbai - Tel.:[protected]/ 26598252 / 8216 Board Lines :[protected] Ext: 3079, 3080, 3074, 3075, 3059, 3060, 3069, 3070, 3023, 3035) Fax:[protected] e-mail : [protected]@nse.co.in; New Delhi - Tel.:[protected] Fax:[protected] ; e-mail : [protected]@nse.co.in; Kolkata - Tel.:[protected],[protected] Fax:[protected]/24631806; e-mail: [protected]@nse.co.in; Chennai - Tel.:[protected]/01 Fax:[protected]; e-mail : [protected]@nse.co.in; Hyderabad - Tel.:[protected]/5 Fax :[protected] ; Ahmedabad - Tel.:[protected]/3 Fax:[protected].

abhinanth kchandran <[protected]@gmail.com>
08/24/2009 11:28 PM

To [protected]@nse.co.in
cc abhinanthk.[protected]@dhanbank.co.in
Subject Reg: Study Material_ NCFM id [protected]_ Abhinanth K Chandran









Dear Team,
I have enrolled for the ncfm test, but I haven't received the study material yet. My enrollment details follows
NCFM Id : NCFM-[protected]
Module Name : NSDL-Depository Operations Module
Module Language : ENGLISH
Test Date : 26-Sep-2009
Test time : 11:30-12:45
Test Center : Cochin-M G Road

Please confirm the despatch details
Thanks and regards
abhinanth k chandran



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any virus and NSE is not responsible for any loss or damage arising
in any way from its use.






Disclaimer note on content of this message including enclosure(s)and
attachments(s): The contents of this e-mail are the privileged and
confidential material of National Stock Exchange of India Limited
(NSE). The information is solely intended for the individual/entity
it is addressed to. If you are not the intended recipient of this
message, please be aware that you are not authorized in any which
way whatsoever to read, forward, print, retain, copy or disseminate
this message or any part of it. If you have received this e-mail in
error, we would request you to please notify the sender immediately
by return e-mail and delete it from your computer. This e-mail
message including attachment(s), if any, is believed to be free of
any virus and NSE is not responsible for any loss or damage arising
in any way from its use.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i want a study amterial — for my study material

Dear Sir, I have Registration for CPT But My Registration Letter Is not Coming My Study Material Is Coming My Home So If You Can Solve My Problem Than You Can Send My Registration Letter By Post, Tel-[protected]', By E-mail
dear sir,
i can sent every think about registration of CPT exam but there is no responce of that
i want my registration no my dear sir so plzzz to give me information
my id:ca.student.yahoo1.[protected]@gmail.com
tell:[protected]
[protected]
RESPECTED SIR,
I HAVE APPEARED &PASSED YHE EXAM OF DERIVATIVES MODULE & AMFI MUTUAL FUND ADVISORS ON 22ND OF AUGUST FOR WHICH I HAVE N'T RECEIVED CERTIFICATE TILL NOW. PLEASE TAKE A QUICK ACTION AGAINST IT &PLEASE MAIL THE SAID CERTIFICATES AT MY COMMUNICATION ADRESS AS SOON AS POSSIBLWE. ITS VERY URGENT.
I HAVE REGISTERED WITH NCFM MODULE ON 15.10.2009 FOR 2 MODULES AND PAID FEES
OF RS.1500 PLUS 750/- BUT I HAVE NOT RECEIVED STUDY MATERIAL. . PL. SEND TODAY OR TOMMORROW URGENTLY AS I WANT TO PREPARE FOR EXAMS. I WANT IT URGENTLY.
Non receipt of study materials of NCFM Offline Exam
Dear Sir,

I have applaid Capital Market on 20.10.2009 Till date we didn't receive the study matrials for the exam.We have followed up this matter with NSE over phone and emails for the past one month they didn't gave a proper response.We have already paid Rs.1500/-no .I spok mr.Sunil for mumbai off
we also ask mumbai Transwold couriers they didint response .My address is

R.Priya
20/A, P.G.Nagar.
EB colony,
KK Nagar
Trichy-21
MOB-[protected]. Kindly send the Study material immediatly

Thanking You,
R.Priya
sir, i would like to inform you that, i've not received my study materials with my identity card till this date. i was admitted to AMIE Sec A in the month of august 2009.
we want to know about the use passing nse capital and derivative market module and when we got the id and we can use these ids
Hello sir,

My NCFM ID :NCFM-[protected]

I am from Ahmedabad, Gujarat. I have cleared NCFM Commercial Banking Beginner's Module in December 2010 and Scored 84% but I have not received certificate yet, What should I do?? Do NSE provide certificate for NCFM Commerical Banking Begginers' Modeule Exams? Please reply as soon as possible..
Dear Sir,


My NCFM ID:(NCFM-[protected])

I am from Bangalore, Karnataka I had taken 3 Times NCFM DERIVATIVES Module in Jan 2012, Feb 2012 and Scored 56%, 59.25%, 58% but i have not cleared the exam, is there any free enroll to take the exam with out paying the fee. Kindly reply me i am waiting for your reply
Dear Sir,

My name is Pavan Kumar Reddy Guruguntla, I registered for NSE Capital Market module in online and i recived mail from the authority on 20th April in that mail they suggested that material should be dispatched in within 7 working days but still am not receiving any material. I complaint this problem but they are not giving proper responce. Please help me to get that study material for delaying of this material am losing my valuble time.plz help me
I have applaid Capital Market Till date we didn't receive the study matrials for the exam.We have followed up this matter with NSE over phone and emails for the last 2o days they didn't gave a proper response.We have already paid Rs.1500/-no .My NCFM ID is [protected] plz help me.
i have appied capital and derivative market module but didnot receive my study material till date. i have called to nse but i did not receive proper response from them. plz help me my ncfm id:-[protected].

NSE — ncfm

i have appied capital and derivative market module but didnot receive my study material till date. i have called to nse but i did not receive proper response from them. plz help me my ncfm id:-[protected].
Dear sir/Ma'am,

I have paid Rs.1724.78 for the NCFM exam. The money has been deducted from my credit card, however it does not got success. Could you let me know how to connect to the support team of NSE?
I tried many times to contact them however I am not able to contact them.

Thanks,
Seema
NCFM ID :NCFM-[protected]
Dear Sir/Madam,

Please note, Your email has been noted and forwarded to the concerned person for necessary action


Kindly mention your NCFM registration number in all communication with us.



Regards,
NCFM Team
[protected]
[protected]Extn - 20098





-----Original Message-----
From: Tarun Gupta ([protected]@bonanzaonline.com)
Date: Monday, February 04, 2013 03:42 PM
To: NCFM NSE Assist ([protected]@nse.co.in)
Subject: Re: RE: Fw: Derivatives Market (Dealers) Module - IMPORTANT_NCFM ID: NCFM-[protected]


Madam,

Can you update on the below? How long it will take to close this matter?

NCFM ID: NCFM-[protected]

Regards,
Tarun Gupta
----- Original Message -----
From: NCFM NSE Assist
To: TARUN GUPTA
Cc: Maria Matos
Sent: Monday, February 04, 2013 9:45 AM
Subject: RE:'TalVPC=289-695' Fw: Derivatives Market (Dealers) Module - IMPORTANT


Dear Sir/Madam,


Please note, Your email has been noted and forwarded to the concerned person for necessary action


Kindly mention your NCFM registration number in all communication with us.



Regards,
NCFM Team
[protected]
[protected]Extn - 20098






-----Original Message-----
From: Tarun Gupta ([protected]@bonanzaonline.com)
Date: Saturday, February 02, 2013 11:49 AM
To: NCFM NSE Assist ([protected]@nse.co.in)
Subject: Re: RE: Fw: Derivatives Market (Dealers) Module - IMPORTANT


Madam,

Can you update on the below? How long it will take to close this matter?

Regards,
Tarun Gupta
----- Original Message -----
From: NCFM NSE Assist
To: TARUN GUPTA
Sent: Thursday, January 31, 2013 5:36 PM
Subject: RE:'TalVPC=289-695' Fw: Derivatives Market (Dealers) Module - IMPORTANT



Dear Sir/Madam,

Please note, Your email has been noted and forwarded to the concerned person for necessary action


Regards,
NCFM Team
[protected]
[protected]Extn - 20098






-----Original Message-----
From: Tarun Gupta
Date: Thursday, January 31, 2013 05:29 PM
To: NCFM NSE Assist ([protected]@nse.co.in)
Subject: Re: RE: Fw: Derivatives Market (Dealers) Module - IMPORTANT _ NCFM ID_ NCFM-[protected]



NCFM ID: NCFM-[protected]
----- Original Message -----
From: NCFM NSE Assist
To: TARUN GUPTA
Cc: Maria Matos
Sent: Thursday, January 31, 2013 5:17 PM
Subject: RE:'TalVPC=289-695' Fw: Derivatives Market (Dealers) Module - IMPORTANT


Dear Sir/Madam,

Please note, Your email has been noted and forwarded to the concerned person for necessary action.


Kindly mention your NCFM registration number in all communication with us.




Regards,
NCFM Team
[protected]
[protected]Extn - 20098






-----Original Message-----
From: Tarun Gupta
Date: Thursday, January 31, 2013 04:02 PM
To: NCFM NSE Assist ([protected]@nse.co.in)
Subject: Fw: RE: Fw: Derivatives Market (Dealers) Module - IMPORTANT


Madam Maria,


Many thanks for your assistance.

Madam so sorry but I do not have time to call / write you again and again for this paltry sum. Being head, you should be responsible enough to put students / user in such situation.


I need / request a positive answer (remit back an amount of Rs. 1724.78 with my bank acount) on this by tomorrow, failing to which I'll to take further action against this.

You are requested to sort this issue and I hope, you would not let me constrained to approch appropriate forms to raise my grievance.

Please do the need full

Regards,

Tarun Gupta


----- Original Message -----
From: Tarun Gupta
To: NCFM NSE Assist
Sent: Tuesday, January 29, 2013 4:18 PM
Subject: Re: RE:'TalVPC=289-695' Fw: Derivatives Market (Dealers) Module - IMPORTANT


Dear Sir,



It is really unfortunate that I am bothering you with regards to the matter below. I had complained regarding refund of my money deposited with you, as you suomoto cancelled the scheduled Exam and now suggest me for enrollment with one NISM-Series-VIII: Equity Derivatives Certification Examination for which I need to read the whole study material (work book) for a second time.



Despite of repeatedly requesting via emails and phone calls, I have not been provided any correct information with regards to this matter.



Now I found that the Exam fee for your NISM-Series-VIII: Equity Derivatives Certification Examination is Rs. 1000/- against which I had already submitted with you an amount of Rs. 1724.78, Keeping this aside for the moment, if I enroll for NISM-Series-VIII: Equity Derivatives Certification Examination I should be remit back the additional money i.e. Rs.. 724.78 to my bank account. Can you please update me for this?



I do not agree with your suggession that "balance amount can not be refunded to your bank account. You are requested to utilize the same balance amount for other NCFM enrollment"



Now it is up to you to decide. You already have my money, do I have an option really?



Sir, Kindly remit back this amount with my bank acount as soon as possible, the details for which I have already provided to you alongwith my NCFM ID, Please revert.



Regards,

Tarun Gupta




----- Original Message -----
From: NCFM NSE Assist
To: TARUN GUPTA
Sent: Tuesday, January 29, 2013 3:50 PM
Subject: RE:'TalVPC=289-695' Fw: Derivatives Market (Dealers) Module - IMPORTANT


Dear Sir/Madam,

You are requested to enroll your NCFM id for NISM-Series-VIII: Equity Derivatives Certification Examination and you can utilize the same amount which you have already paid for Derivatives Market (Dealers) Module for the enrollment. Derivatives Market (Dealers) Modules fee has already been transferred to your NCFM account
Please note, balance amount can not be refunded to your bank account. You are requested to utilize the same balance amount for other NCFM enrollment


Kindly mention your NCFM registration number in all communication with us.



Regards,
NCFM Team
[protected]
[protected]Extn - 20098






-----Original Message-----
From: Tarun Gupta ([protected]@bonanzaonline.com)
Date: Tuesday, January 29, 2013 12:01 PM
To: [protected]@nse.co.in ([protected]@nse.co.in)
Subject: Fw: Derivatives Market (Dealers) Module - IMPORTANT


Please look into this matter



----- Original Message -----
From: Tarun Gupta
To: [protected]@nse.co.in ; Maria Matos
Cc: [protected]@nse.co.in
Sent: Monday, January 28, 2013 4:52 PM
Subject: Fw: Derivatives Market (Dealers) Module - IMPORTANT


Sir,

Please let me know the status of my complaint.


Regards,
Tarun Gupta

----- Original Message -----
From: Tarun Gupta
To: [protected]@nse.co.in
Cc: Maria Matos
Sent: Friday, January 25, 2013 10:40 AM
Subject: Fw: Derivatives Market (Dealers) Module - IMPORTANT


REMINDER

----- Original Message -----
From: Tarun Gupta
To: [protected]@nse..co.in
Sent: Thursday, January 24, 2013 12:46 PM
Subject: Fw: Derivatives Market (Dealers) Module - IMPORTANT


You are once again requested to look into this matter.


Regards

Tarun Gupta

----- Original Message -----
From: Tarun Gupta
To: Maria Matos
Sent: Wednesday, January 23, 2013 10:49 AM
Subject: Fw: Derivatives Market (Dealers) Module - IMPORTANT


Reminder...

----- Original Message -----
From: Tarun Gupta
To: Maria Matos
Sent: Tuesday, January 22, 2013 11:21 AM
Subject: Re: Derivatives Market (Dealers) Module - IMPORTANT


Madam,

In view of the SEBI Circular dt Jan. 11, 2013 as quoted by you in your E-mail dt. Jan. 16, 2013 beneath for cancellation of NCFM Exam.

I wish to decline to appear before both the said Examinations and hereby request you to remit back an amount of Rs. 1724.78 as paid by me against enrollment for NCFM Exam.

I try to contact you several times over telephone numbers mentioned below in your E-mail but you are not answering any of the said numbers.

The details belong to me and my Bank account are as follows.

Name: Tarun Gupta
Add: 14/1, Shakti Nagar, Delhi 110007
Contact No: [protected]
Account No.. [protected]
Bank: HDFC BANK, BRANCH, BARAKHAMBA ROAD, NEW DELHI.
Payment Auth. Id: 320914
Trans. Ref.. No. [protected]
NCFM ID: NCFM-[protected]

Kindly do the needfull as soon as possible.

Regards,

Tarun Gupta


----- Original Message -----
From: Maria Matos
To: undisclosed-recipients:
Sent: Wednesday, January 16, 2013 3:50 PM
Subject: Derivatives Market (Dealers) Module - IMPORTANT


Dear Candidate,

Sub: Derivatives Market (Dealers) Module

SEBI has specified vide notification dated 11th January, 2013 that ‘NISM-Series-VIII-Equity Derivatives Certification Examination’ is the requisite standard for associated persons functioning as approved users and sales personnel of the trading member of an equity derivatives exchange or equity derivative segment of a recognized stock exchange.

In view of the above, your enrollment for Derivatives Market (Dealers) module exam has been cancelled and your amount has been credited back to individual / corporate NCFM account depending on whether the enrollment was done by you or your company.

You are requested to kindly refer to the SEBI notification (copy attached) and enroll for requisite module online.

The soft copy of the ‘NISM-Series-VIII-Equity Derivatives Certification Examination’ workbook is attached herewith for your reference.



In case of any clarifications kindly contact us.

Regards.

Maria Matos
National Stock Exchange of India Limited
SBU - EDU Department
Tel Nos.[protected]Direct)
[protected]Board) Extn. 23085
Email: [protected]@nse.co.in





Disclaimer note on content of this message including enclosure(s)and
attachments(s): The contents of this e-mail are the privileged and
confidential material of National Stock Exchange of India Limited
(NSE). The information is solely intended for the individual/entity
it is addressed to. If you are not the intended recipient of this
message, please be aware that you are not authorized in any which
way whatsoever to read, forward, print, retain, copy or disseminate
this message or any part of it. If you have received this e-mail in
error, we would request you to please notify the sender immediately
by return e-mail and delete it from your computer. This e-mail
message including attachment(s), if any, is believed to be free of
any virus and NSE is not responsible for any loss or damage arising
in any way from its use.
Dear Sir/Madam

I am Utkal Dash From Chennai.I want the money to credited to my account.
Whatever Happned to Tarun Gupta, the same thing happened to me.I called so many times but i did not get any from nism people.
In view of the SEBI Circular dt Jan. 11, 2013 as quoted by you in your E-mail dt. Jan. 16, 2013 beneath for cancellation of NCFM Exam.

I wish to decline to appear before both the said Examinations and hereby request you to remit back an amount of Rs. 1724.78 as paid by me against enrollment for NCFM Exam.

My NCFM id no-[protected]
Address-omr Marg Apartment, Chennai
Account no[protected]
Mob no-[protected]

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