Onestoprecharge — Recharge NOT Done, Money Taken, Support not responding

I had completed payment for recharge of Reliance GSM connection on http://www.onestoprecharge.com.

The payment was deducted from my bank account, but the recharge on their site gave me the below error
Thank You For Purchase

OrderID:[protected]
TransactionID:[protected]
#ERROR:FAILED::A1.FAILED~Operator System Not Available, please try after some time [SP]#

I emailed their support on same day - 08/05/2010. Its been 2days+ and they havent even responded to that.
Support Ticket ID: #2130
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The date is 05/09/2010 when i contacted support. So it is been 5+ days now.
Absolutely. Unreliable service provider. Do not use.
Sir,

The payment was deducted from my bank account, but the recharge amount was not creditted to my phone vide No. [protected]
Recharge NOT Done, Money Taken, Support not responding
I had completed payment for recharge of bsnl connection on http://www.onestoprecharge.com.
The payment was deducted from my bank account, but the recharge on their site gave me the below error
Thank You For Purchase

OrderID:[protected]
TransactionID:14534852
Wallet Balance Updated Successfully
For Mobile : Non-Mobile-Service
Paid Via NetBanking Account.

I emailed their support on same day - 19.02.11 Support Ticket ID: #3134 & 24.02.11 suport Ticket ID 3167 & 25.02.11 Suport Ticket ID 3170 & Dt 24.03.11 suport Ticket ID 3327 reply received but my problem not solve please do necessary action & help me thank you
totally disagree with above comments

all Complains are responded if there is some problem in server than it may take few days.
but all complains are resolved with satisfaction

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