[Resolved] Onida — very very bad service...... | |
sir, i had bought an onida hydromatic 65 version of its automatic washing machine... the first few months were okay but as time past by the washing machine gave a numerous complaints and to my dismay its service engineers were even worse recently 2 months ago it stopped working suddenly and its display was gone from then onwards it works sometimes and sometimes it doesnot (working also for a few seconds then gone) i caled up the service engineer he comes home does somethin which makes it work for jus 2 days properly then again the same problem ... it continued the sameway and the same problem still persists till date after 15 days of the lapse of the warranty period what i want to specify here is tht the service engineers lack of deaing with the problem due to them now i have lost the warranty and the company (when i callled for help )says "its ur problem load ur thing in a truck and bring it here we might get back to u in 15 days"...now don't u think they are cheating me!!! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Onida — very bad service
Hi,I have one Onida fully automatic Hydro shakti washing machine, which I have since 4 years. Last 3months before I got the water leakage problem from drainage pipe and when spinning clothes water is pouring in side if the tap is opened. So I gave complaint to the onida customer care center they send one executive who did something and told it's solved, but I got the same problem very next day so again I called cust. care the same executive came and replaced two things for which this problem is coming and gave instruction to start using after 24 hours. When we switched on the same problem again, this time he gave his number so I called him many times and I got reply that I'll be there tomorrow/evening/this week....
After that I relocated to a new place, just 10 days before suddenly my washing machine stopped may be for power supply so one week before I gave complaint to the customer care they told within 2days the executive will come but after 2days when I called they told within 4 days the executive will come, exactly on 4th day means yesterday morning one executive called and asked today I'll come but till now no one came.....
Please do something for this type of service.......
Thanks
Chinmaya Nanda Sahoo
hyderabad
[protected]
Last onida complaint no- [protected]
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
I RAJESH from ThANJAVUR.I personally fond of your ONIDA Product because of perfection, clarity & good service. I always have good oppinion about your product and service.
but now i last my hope of your service because of your THANJAVUR ONIDA DEALERS.
We bought ONIDA TV. After complited free service {warenty} . weextant our paid service(AMC) another three years7 we paid 1500 rs.
EWC NO 0640602
Because of sum fault in our tv.we compian to THANJAVUR ONIDA SERVICE CENTER on 08.05.09
Complint no 9e083
There is late response on 12.05.09.but negative result again and again.We are complaing but no response from the side of your THANJAVUR SERVICE DEALERS
we believe you as a head office of ONIDA product. consider and clear our complain with in 2 days
OTHERWISE WE WILL TAKE LEGAL ACTIONS
THANKING YOU
RAJESH
my address
NO 20 LAKSMI COPLEX
BANK STAFF COLONY
MATHAKOTTAI ROAD
THANJAVUR-613005
MY NO [protected]
[protected]