[Resolved] Idea Cellular Ltd. — Failed Online Recharge | |||
Dear Sir, I tried to do an online recharge for my Idea Netsetter prepaid on 12th June, 2012 for Rs. 598. However, the transaction failed and Rs. 598 was deducted from my bank account. It has been ten days and I haven't received the refund nor have I heard from you. Please look into it and take necessary steps as soon as possible. The details of the transaction have been furnished below: 12-Jun-2012 (12-Jun-2012) POS PRCH POS[protected] BILLDESK SBIPG 598.00 Regards, Athul Krishnan Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC243947 in the subject.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC243947 in the subject.
Regards,
Idea Cellular
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Idea Cellular Ltd. — Online Recharge
I was recharge from IDEA Cellular site on 9th October 2009 with amount of Rs. 200. Recharge was not successfully but Rs. 200 were debited from my bank account. Till today I didn't get reverse of my balance. Lots of time I personally meet to Idea office as well as lots of time i called to there senior officers but they do nothing, they just said we forward your request to upper level, your balance will be reverse within two days. Today its 5 months but it will not reverse.The name of the officers whom I called / Personally Meet is..
1. Mr. Hiren
2. Mr. Vikas
3. Mr. Pinak Shah
4. PA of Mr. Devangsu Chodhari
And one more thing Mr. Vikas also said me that "Tumhare se jo hota hai wo karlo, tumhe jisko complaint karne hai usko complaint karlo, consumer forum me jana hai to usme jao magar tumhare paise reverse nahi honge." Is this way to talk with any customer??
Please sir, do something on behalf of me and if you say I can also SUE on IDEA Cellular Ltd.