Comments
I have purchased Orbitrek last week of September. In mid of November started problem right side of the pedal and wheel joint. till today problem was not solved. after sales service is hopeless. I suggest people to not purchase any item in teleshopping.
don't purchase any item through teleshopping. After sale service is hopeless
Thanks for this info, I was about to buy this for my mom. and I surely do not want to go through this,
But what about the product? Is worth buying? Does anyone met desired result o[censored]sing orbitrek apart from post delivery services?? Where can I buy this product apart from through teleshopping???
please be aware that Orbitrek Elite is the #1 selling fitness brand in the world. This product sells in 110 countries worldwide and has millions of satified customers world-wide. Telebuy in India has sold over 15, 000 units in India in a span of 2 Years and has over 7500 people under AMC contract. We request you to contact our Marketing manager, Janardhanan at [protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care
Dear Customers,
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
After repeated calls he turned up (Nov. 26th )and when he opened, to my disbelief on the one side of the wheel, the holder, nut and bolt was missing. He said he has to get the spare from chennai and left the machine as it is and upto now he's giving me some excuse or the other. (Has not fixed it yet). Thinking of taking them to the consumer court.
OrbiTrek Elite Customer
Bangalore