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Ortel Broadband Connection - Bhubaneswar, Orissa - Worst Customer Care Service

 
42 Reviews
User
  Swati Bandana
Hi ,

This is to inform you that I have taken Ortel broadband connection 15 days back.I have paid the full money.

Then no body from Ortel come to my residence for set up the modem.Till now I am unable to use internet 15 days after taking connection.

Tried 1000 times the customer care number but not able to talk with customer care person once.

Do not know what to do.

Swati


Complaint comments 41 Comments     Updated:
Resolve this Complaint  

Comments

 
To
Ortel Communication

Sir,
I received the money today i. e. 17.03.2009 of disconnection of the Ortel broadband. So i withdraw the complain which i sent you today. Thanks for your service of return of the money.

Yours faithfully
J.N. Misra
 
dear swati,
if ur complaint has not been rectified till now then visit the ortel office in chandrasekharpur. they will definitely rectify ur complaint.
or else contact in this no -0674-3911114

regards
animesh
 
Dear Sir/Mam,

I'm a new suffering customer of ORTEL Broadband connection. My customer id is 541826 and the address is RT Outsourcing Services Ltd., Rasul Gah, GGP Colony, Near SBI ATM, Plot No-935/1918.

I've taken net connection on 2nd of June. At that time Mr. Amit told me that within two days connection will be established and running. But it takes three days to complete the processing. However after the installation not a single day we use your net connection facility whole day without any problem. After every half an hour net connection were disconnected and we have to talk with customer care. This became our daily routin in every half an hour.

We also compromise with it. But on 16th june the connection were totally stopped. When we contact with customer care they told me that our limit is over (5GB). Can you imagine that 5GB had been used within 10 to 12 days. Not only that he also told me that if we wish to use more MB, then we have to purchase extra MB ofcourse with advance payment.

Mr. Amit didn't told me about this rules. I asked amit regarding this he didn't answer my phone. All of your sales executives are of same character ?

My question is that if we use 5gb than don't stop the facility. Add this amount with bill. And we obviously paid this amount when you will raise bills against the usages.

I want my full deposit money (Rs. 1750) back and want to disconnect the connection.

Tarak Nath Mondal
 
sir,
I'm a new suffering customer of ORTEL Broadband connection. My customer id is 542848 and the
address is qtr:no u/8-d 104 area, svn colony, marripalem visakhapatnam.i took the connection on 10th june and on june 1st the bill shows a amount of 901.20rs please check it properly and change the bill
the bill showed 675rs as download charges but my downloads as on JUNE 30TH was 898.76mb
just 2MB more than the download limit.please check and give correct response

your sincere
pradee singh
 
Dear sir
I am a new and definitely a suffering customer of ORTEL communication.I can definitely say that whit in 30 days of use i got problems everyday like slowconnection, disconnect in free hours etc and to make the scene worst those fucking bastards were not even answered the phone(customer care).You should come forward and should take necessary steps.


Yours faithfully
SJB
(baralsj@gmail.com)
 
sir

i am also very dissatisfied towards the service of ortel, well i have appilied for an ortel boardband connection almost 10 days back, till now thr is no news regarding my connection.

a girl called deepti called me for taking ortel connection, and collected the fee on the day i aggered for her offer, she had promised me to get the connection within 3 days

now thw worst thing is none of the ortel officers is picking phone and if some one picks up they will blame others for lack of service. and the girl deepti had never attended my call frm last thursday.

can anybody help me in finxing up this problem
my phone no is 9040106659
 

delay in transfer the connection - ortel broadbank internet connection

here by i want to state that i have changed my place n shifted to near house, i had given information to the custmer care n also filled the form 5 days back, yet no action has been taken by the ortel, i request plz pay attention to my complain n transfer the connection as soon as possible, otherwise i will not b responsibl for payment of this month
 
hi iam tarak iam school student iredeg class(11)_vill-barabazar_post-barabhum_dist-purulia
 
DEAR SIR,
I HAVE RECIVED A MESSAGE THAT I AM ONE OF THE TWO WINNE FROM UKNL ONLINE CYBER LOTTO DRAWS DATED 20-03-09.MY REFNO.-IS REF No: UKNL-L/200-26937
BATCH No: 2009MJL-01
TICKET No: 20511465463_7644
SERIAL No: S/N-00168
LUCKY No: 887-13-865-37-10-83. ASPER ADVICE IN THE MESSAGE THE CLAIM FOR RECIVING WINING FUND HAS BEEN PLACED BEFORE PLACED BEFORE MR FIDELIO WALTER, AGENT OF UKNL.I AM SORY TO INFORM THAT I HAVE NOT RECIVED ANY CLEAR INFORMATION REGARDING THE WINING FUND AND CERTIFICATE.I SUSPECT THAT MY WINING FUND HAS BEEN SCAMED BY SOME DISHONEST ELEMENTS OF CUTTACK AND JAGATPUR AREA.I REQUESTYOU TO KINDLY ENQIRE INTO THIS MATTER AND GIVE ME JUSTICE AT THE EARLIEST POSSIBLE.
 
dear,
sir/mam
i am abhijit rudra prakash bearing customer id 576785.iwant to change my plan
from ortel smart to ortel economy.so activate this service as soon as posible.
 
Dear Call customer care or visit Ortel office to do so it cant be possible if you posted it here.
 
I took ortel broadband on 31/10/09; on 10/11/09, i got a bill of rs.486. now i want to dis connect my connection ; this company is fraud
 
To,
The ortel communication

sir, i m durga prasad maharana, custemer of ortel communication. and also take a broad band. I wanted to know about how many consumption daily by me...so pls helo me about whats this administrator ID and pass ward...as soon as possible pls help me.
A
User
Gulu  
 
This was good one..
Don't Pay for 2 months they will auto matically provide good speed...
 
Dear sir
I am a new and definitely a suffering customer of ORTEL communication.I can definitely say that whit in 20 days of use i got problems everyday like slowconnection, disconnect in free hours etc my coustomer id is 00588951 and address is brahmanagar 1st lane berhampur (ganjam), orissa . i have complained several times but no result come my plan is ortel soho which is 1mbps and 3 user plan but the speed is too slow that a single user cant work so i m highly disagree with the service and want to go for another isp if i not got my speed properly.
A
User
maddy  
 
dear complained survivor

i want to say only 1 thing that use only BSNL in orissa is best . u get only 15 to 35 kbps download speed from ortel with lots of problems.why u donot use the 24 hrs downloading facility with the constant speed of downloading that (25 to 35 kbps).right so guys cut your ORTEL connection and bring home the 750 unlimited BSNL plan to home..

your maddy
from rourkela.call me 9658609917
 
hi,
i also use ortel connection but it was good i think so because the connection is speed . the coustomer care also help with our problms .

thnks 4 ortel.
 
hello dear friends, now take a look on BSNL BROADBANDS NEW HOME AND BUSINESS PLANS upto 24mbps, 16mbps, 8mbps and so on at a very few cost with 150gb, 110gb and 50 gb of free respectively.so disconnect your ortel connection as soon as possible and go for bsnl it is best for ORISSA .you can also got lot of free calls you may check in internet.
 
I want to use wireless internet connection at home for my official purpose using the laptop provided by the company. i want to know which network provider is the best . /i want also broadband connection, how can i get it .I am from orissa
9853773663
samir basti

Deepak Kumar Basti

Automobile Engineer
)

YOUR EVERY TOMORROW WILL BE HAPPY TOMORROW

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    Ortel Broadband Connection - Bhubaneswar, Orissa - Worst Customer Care Service