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Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
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Tata Sky Complaints & Reviews

Tata Sky - Reg.:- Not Prompt Service of Tata sky service Engineer in SUN CITY ,RANIPOOL, EAST SIKKIM.

User
 uday pishwe on May 5, 2015
Dear Sir, I would like to bring to your kind notice that your service engineer is not attended prompt service. every customer of sun city is totally frustrated. mostly customer is removed Tata sky setup box as since two months we are not able to watch any tv channel & also tv screen is hang now & than. your engineer only visit sun city & not do proper service.I Think, he is only waste time & doing nothing. pl. change your engineer otherwise we are all stop the TATA SKY SERVICE with in two days.I think he is only interest in new customer and forget old customer satisfaction. pl....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Compulsion to pay additional amount for unwanted channels

User
 Swapna Pawar on May 5, 2015
On 21st April 2015, my Dad, received a call on home landline from Tata sky customer care. He told him quickly about the additional HD channels activation with minimal amount offer on previous package. HBO Premium Channels Pack (30Rs) + Star World Premiere (20Rs). My Dad told customer care person that we don't need this offer and if he still wants to convince then call my daughter (that's me) when i will return from office. But that person just went ahead with this conversation and activated the channels and added the additional monthly charges to next month's bill. Further the 1 month period to...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Tata Sky - PATHETIC SERVICES: ACCUSING CUSTOMER FOR RAISING COMPLAINTS

User
 Vivekananda Debbarma on May 5, 2015
MAIL SENT TO CEO SUB:GRIEVANCES RE :URGENT:DEACTIVATE ACCOUNT SUBSCRIPTION ID.1009942069 AND STOP DEDUCTING DAILY SUBSCRIPTION Sir, You may please go through the detailed mail I had sent to your Nodal Officer which has not yet been responded. Further to it I had 2 online chat session today as mentioned below : 1) with Jayanth Nagaram Chat Ref ID 2263531 who informed that he had checked with the concern desk and they would call shortly. 2) lastly with RMohan Singh Chat Ref ID 2266386 who hearing my concern that why my account still not DEACTIVATED and a daily subscription still being...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - TV SIGNAL DISTURBANCES

User
 thariq muhamed Salim on May 5, 2015
Reception of all the Tamil & English Channels is very poor. Inspite of several complaints, no technician/installer has turned up for rectifying the signal problem. Work Order no. NS1504196387375 was once issued and was abruptly cancelled after giving an assurance that installer would visit on 20th April, 2015. Hope Tata Sky would respond to this complaint at least this time and depute its technician by tomorrow. My Subscriber ID :1012357867 Subscriber name : K.A.Thariq Muhamed Salim Address : Flat no. A 13, "Sudharma", Door no. 98 & 99, A.K.Samy Nagar 1st street, Secretariat colony,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Pathetic Service for dish antenna set up after relocating - Work Order No. HWQNRSX

User
 Shaswath Vaidyanathan on May 5, 2015
I am yet to receive any call from the technician or your support centre. Its been 5 days since i raised the work order HWQNRSX. Hats off to your pathetic service. Earlier when i called on 3rd May Sunday to know about the status, I get to know that my Work order was cancelled because the technician couldn't reach me !! Seriously?? I have been calling you people every day 2 times to know about the status and you say my phone is not reachable and you discontinue my work order without even informing me?? Then the work order was re-initiated and i am yet to receive any call from the technician as...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Recharge

User
 OPHIE on May 5, 2015
My Tata Sky Account No.1028337812. Inspite of recharging my account with 7700/- in the month of April for 6 months for mega pack my 6 months due date should be October 2015. In spite of repeated reminders my due date shows June 2015. I would like an explanation why am I being charged on a daily basis without my consent. This information that I am being charged on per day baisis is given to me by your call centre executive Sudama. You call centre services are pathetic. Please discontinue these taped messages. We are made to wait for hours just to speak to your call centre executives. You being...
Complaint comments Read comments Complaint category TVs

Tata Sky - cust id 1064468620. WO:HX018SU. SECOND SET TOP BOX INSTLLN

User
 balaji65 on May 5, 2015
bEFORE THIS WORKORDER, LAST MONTH I HAD COMPLAINED THAT THE CHANNELS ARE NOT CLEAR OR BLANK. THEY TOOK SEVERAL DAYS TO ATTEND AND CHANGED SOME ITEM CLOSE TO THE DISH. PRETTY SLOW RESPONSE. ALSO TIME IS NOT MAINTAINED. THIS TIME AROUND INTIIALLY AFTER MY LODGING OF REQUEST, A TELEPHONE CALL WAS RECD AT HOME THAT THE THE TECH WANTED TO COME THE VERY MOMENT (I THINK IT WAS ON 02/05/15). WHEN THE PERSON ATTENDING THE PHONE EXPRESSED THAT MY PRESENCE IS REQD, SHE WAS TOLD THAT THE REQUEST IS OVER AND I NEED TO LODGE FRESH REQST WITH THE HELP DESK. CREATED UNNECESSARY ANXIETY. i MADE PHONE CALL TO YOUR...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - No service after recharging and terminated service a day before the due date

User
 yogeshmankar on May 5, 2015
Subscriber id :1070319098 Extremely disappointed with the Tatasky service. When I recharged my a/c I was not provided service for 5 days stating that i had to upgrade to a mpeg4 box. Why did you accept a recharge when you new service to my subscribed channel was not possible ? Also I have been getting emails and messages stating the due date for payment is 6th May. Now disgustingly you have already terminated the service since today (5th May) afternoon. There is no response to my numerous emails / calls. The subscribers (my parents living in Pune) are both in the late 70s. and this is nothing...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Visit Charges & other charges

User
 sushil kesharwani on May 5, 2015
My subscription ID is 1000756237. For the last 15 days there was sound problem in setup box. Sometimes there was sound and sometimes it was blank. Since, your system was being upgraded, I didn't lodge any complaint in hope that it will resolve automatically. But it didn't get resolved and I filed complaint on 3rd May. Same day, your technician visited but could not solve the problem. On 4th May, technician again visited but failed to solve the problem once again. But in the evening, an SMS is received by me on my mobile that ₹ 170 will be debited to my account for technician visit. I again lodged...
Complaint comments Read comments Complaint category Unauthorized charges

Tata Sky - signals not proper

User
 manoj saxena 01 on May 5, 2015
Dear Sir, I am not able to view all channels properly due to which I am facing lot of inconvinience. Already I have done several times complaint on your helpline but the complaint has not been resolved till date. Pls do the needful on urgent basis. My Address - B-5/137 F.F Safdarjung Enclave New Delhi. Mob - 9873058541/26101231....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - New Tata Sky Connection

User
 mgmani on May 5, 2015
I bought a New Tata Sky connection (Subscriber ID: 1152218457) from Compare DTH. While buying I was told that the installation will be done within one day of the online payment. When the installation didn't happen for 2 days, I called back the compare DTH guys and they told its an issue pending with the Tata SKy team and I should call the customer care. I called the Tata Sky customer care and I was told the request was put on hold as the address is incorrect. I raised a request from Pune, but the state was updated as Hanumangarh, Rajsthan. I asked the team to correct the address, but trhey said...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Relocation to new address

User
 rad6815 on May 5, 2015
Hi, I am Pallvi my tata sky id is 1102709258 ..We have relocated to another address so we were trying to connect with TATA sky customer support from past one week but every time it took long time and queue to connect. after 2 - 3 days finally we were able to connect but they are charging 400 rs for installation and de installation again we agree on this and they send there technician who just de installed the dish and asked me to collect it from my old address(which is 10 km far ) after huge frustration and efforts we brought that dish at new location and now from last day we are trying to reach...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Complaint for non attention for 24 days

User
 MILIND P. KALAMKAR on May 5, 2015
My Tata sky registered No. is 1015129560 and registered mobile No. is 9323360616. I have problems with regional and meny channels are not shown during your upgradation scheme from 2nd of April 2015 and I have complaint on that date. on 7th April we got first message for repairing but no one came. on 10th april i have once again lodge the complaint and on 11th April same message repeted also I have on 22nd Arpil once againt repeat the complaint. and on 26th April finally the problem solved. One part is changed by technician and demand of Rs. 480/- for change of part. i have paid the same but for...
Complaint comments Read comments Complaint category Utility Services

Tata Sky - Wrong information untrained staff

User
 vaibhavgupta on May 5, 2015
I have received a order from snapdeal of tatasky hd box and my order no is 6100465376. There are five customer care centre numbers 02066006633/017266006633/04066006633/18604256633/036166006633 mentioned on the envelope of tatasky but none of these are working. Then i took another number from tatasky.com. On that number i got information that i have to massage DL area pincode and hav to send it to 56633. After that i hav received massage from tatasky in which 5 contact number of tatasky dealers were mentioned near me which was 9211630418/7531980476/9654670987/9650016876/8750384987 but not even a...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Tata Sky - Extension of validity of recharge

User
 indrajit raut on May 5, 2015
D/Sir, I, Indrajit Raut, Tata Sky ID No.1134461118 of Bhubaneswar while thanking you of attending the complaint of no signal lodged on 3.4.2015(No.WS NS 1504033838626 dt.3.4.15 and thereafter on daily basis and E-Mail only on 28.4. 2015 (AN) as a result my family could not view TV from 2.4.2015(AN) to 28.4.2015(AN). As proof I am enclosing earlier complaints etc for reference. I would request to extend the validity of recharge by 27 days more for which I shall be grateful. Indrajit Raut E-Mail: indrajitnift@gmail.com, Tel: 9439783302, Address:287/10. Jagannath Vihar Phase-II, Niladri...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - No Proper Response & Resolution for my Complaints

User
 ravilohit on May 5, 2015
Hi, My name is Ravikumar D and my subscriber ID is 1145337463 (REG phone number 9738**5725). I had logged a complaint by calling TATA Sky helpline number 18602086633 regarding "Signal Issue" on 06/04/2015. The work order number NS1504064906480. I got a message on 10/04/2015 saying "Your work order has been completed". It was a total surprise for me as I dint get any call from any technician or from TATA Sky personnel and the complaint was closed without any resolution. I thought TATA SKY provides quality SERVICE but here its not the same :(... Then I had recieved another message on 10/04/2015...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Very Worst Services Tata sky please close your service

User
 Web Designer Murali on May 5, 2015
I was complaint for relocation install on 3.5.2015 at morning. i got conformation message from tata sky and then i got call from many people from tata sky technician but calling only not fixed problem. Customer call center also cheating connecting...connecting... connecting...still connecting......
Complaint comments Read comments Complaint category TVs

Tata Sky - Unwanted amount charged

User
 Mithun_Gupta on May 5, 2015
Dear sir, My tata sky Subscriber ID : 1126688918. My account get deactive on 30April2015 after recharge with Rs.2640 with Dhamaal mix on date April30.Its 12month pack(11+1=12). My account was not get activate. Requested a complain for activation of account, after a technical visit account active on date 2May2015. My complain :- 1. Why technical visit required for activate the account ? charged Rs.170 to the customer. 2. Why amount reduced from my account when my account was deactive.(30th, 1st, 2nd.)Rs.36 was reduced....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - RE INSTALLATION OF TATA SKY AT NEW LOCATION

User
 Manu Goel on May 5, 2015
I have shifted my Flat from Shere Punjab Andheri East to Monika Apartment Andheri East and trying for last 4 days to connect customer care number for re- installation of my Tata Sky. But both help line number are busy and no back call from Tata sky (as per voice message for back call within 24 hour)....
Complaint comments Read comments Complaint category TVs

Tata Sky - Cancellation of Requests for HD box on no grounds!

User
 Sameer Sahu on May 5, 2015
Dear Sir, I have 5 Tata Sky at my home & I am fed up of your service & fraudulent activities. My customer ID no is 1000284724. My ordeal started on 22nd April, 2015 when I decided to have a tata sky HD box as I am unable to view channels on the old set top box. I decided to call customer care & make a request through no : 138733069800. The executive said in order to take the request of HD box I would need to get the older box activated even though I can't view any channels on it so he activated it & claimed I would get a set top box installed on the very same day or maximum by...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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