Tata Sky Customer Care

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
1-860-4256633 [Toll-Free Number, MTNL]
Satisfactory Rating
1%
Complaints
4849
Resolved
16
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata Sky related photos (274)

Tata Sky Complaints & Reviews

Tata Sky - Deactivation of Active vedic math

User
 Bharat88 on Sep 3, 2015
My subscriber id is 1112779077. I called them many time for deactivation of my active vedic math. They always replied with it is done But just before the payment it gets activated again and they deduct Rs10/per day. I want to de-active this pack. Complaint serial no. SR0601151272898...
Complaint comments Read comments Complaint category TVs

Tata Sky - Not refunding my balance to my account

User
 Gurminderpb on Sep 3, 2015
Hello Sir/ Madam, My Tatasky id is 1110026919. I have recharged my Tatasky with 1200 rupees in the month of August but they are not adding balance to my account . The current month account balance would be around 600 rupees but it is still showing 320. I have called to Tatasky customer care many time from the last four days but they disconnected the call every time when they have to explain account balance . Today 03/09/2015, they have activated HD channels without my knowledge and deducting the balance from account . Can you please look into the matter and take a necessary action on them...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Change mobile number

User
 Fulesh on Sep 3, 2015
Dear Sir/Madam My Name is suyog manohar shinde.and My Tata Sky ID No.Your Tata Sky ID 1109133742 I have a complane that I have lost my old mobile no.9173330170. In future my process in your company with my new mobile no.9898985987. and in future you contract me my new no. ( 9898985987). So please you update my new mobile no.in your siystem. Thanks, Regard Fulesh Desai Mob.no.9898985987...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Device not working

User
 udlag on Sep 3, 2015
Since last three days the device is not working properly and even after lodging too many complaints with the local service provider no concern has benn shown by the service provider.Just a call has been given by the local vendor about the issue and no other step proceeded....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Switching off of channels

User
 Parthasarathi Ranganathan on Sep 3, 2015
I am a long-term customer of Tata Sky. I have been paying in advance for 6 months at a time. A month ago I had 3 tv sets but I discontinued the 3rd set after due notice after informing the operator. To my utter mortification, disgust I find that the connection for the 2nd set is cut off and later a number of channels removed. Their 1860 number is of new use: they do not respond. I am informed that they will take 72 hours to act, if they do. My customer ID is 1115827337 P.RANGANATHAN IRS (RETIRED)...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Not able to view channels after recharge

User
 krishnan naganathan on Sep 3, 2015
We had recharged about 10 days back but not able to see any channel. daily money is being kept.nobody is responding.message is com ing we have not suscribed to channel. this comes for all the channels . the company is indifferent and messages are not going to to the company. when we phone customer care, they send details of balance in our account. i sent sms to two officials but no response. please help in solving this problem. there were several reminders before the expiry date but once we recharged no response. i think this is a innovative method of cheating. this can happen everytime. what...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Plan Change

User
 abhishukla on Sep 3, 2015
Sir, I am in possession of Tata Sky Account No 1148784760. Now I want to change the current plan Rs 414.00. (dhamal Mix Pack include DTD Channels) I want to remove DTH Channel & Add sports channels & I want to plan 240+45 Sports pack. i have already many times of custmar care call but no response. Kindly change my plan as requested. Thanking You, Yours sincerely, Abhishek Shukla 7566520618...
Complaint comments Read comments Complaint category Entertainment and Recreation

Tata Sky - No signals are receiving

User
 sraghavobc on Sep 2, 2015
My customer id is 1069138327. My TV is not receiving signals due to disc dislocation. I requested the customer care to send some technician for correcting the location of disc. I have been allocated a complaint No WO:JUIUCHO with an information that the tatasky installer was scheduled to visit my residence between 6.00 PM to 6.55 PM. However, i received a SMS from your side at 6.45 PM informing therein that our complaint has been put on hold. I have been told to call at 918800395852 & that fellow gave me another number 918800395840.This fellow of your company at second phone number told me that...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unwanted pack added without costumer

User
 mungdi on Sep 2, 2015
My tata sky id is 1000195986 ..my monthly package is rs 240 but automatically added some two another pack..i will not required it is unwanted. .i many time call to tata sky costemer care but they will not geting me reply..i m bery opset mood to call him..kindly help me and do the disciplinary action thank u...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unethical behaviour

User
 RAJEEV456SINGH on Sep 2, 2015
Tata sky is not providing proper service instead of cheating their customer. In may case i recieved a call from tata sky executive on 28 august 2015.The executive told me that since i m five year old customer so company has a special package for me.he told me that tata sky is offering you vedic maths pack for 3 months for only 6 rupees.so i accepted that offer but when the pack activated a massage came from tata sky service on my mobile no-9868599173.Massage was about the charges of vedic maths pack.they are charging 6 rupees for one single day and for 3 months i will have to pay 524 rupees.On...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unethical behaviour

User
 RAJEEV456SINGH on Sep 2, 2015
Company is not providing proper service instead of they are cheating their customer. In my case on 28 august 2015 I recieved a call from tata sky customer care number, the customer care executive told me that as i am a five year old customer company has special offer for me.He told me company is offering me vedic maths pack for 3 months for only 6 rupees so I accepted that offer.But when they activated vedic maths pack i recieved a massage from tata sky informing me about the cost of the pack it was 6 rupees for one single day and almost 525 rupees for 3 months.I mailed a complained on same day(28...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Problem not solved even after charges has been taken.

User
 parakhtar on Sep 2, 2015
On 27 August 2015 we did a complaint to Tatasky as signals were not coming to it.A technician came and change one part of dish that is LMB.He charges Rs 270 total for service. But after few hours the problem again occurs We again did a complaint on 29 Aug 2015.The technician came and want to charge for again for LMB. We deny for giving the rupees and he goes without solving the issue.We regularly doing complaint to Tatasky but nobody coming to solve the issue....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - No signal

User
 Golden Traders on Sep 2, 2015
Booked a complain on 29th of August for no signal no one has come so far and today morning received a call from Call center that they are closing my complain vide WO : JS7PZQN as the problem has been solved. PROBLEM HAS NOT BEEN SOLVED Please look into the matter and please get the problem of No signal solved. Thanks Sushila Gouti consumer no. 1008504076...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Recharged but coul not get credit in account

User
 G RAJA on Sep 1, 2015
Dear Sir, We have recharge for Rs. 1200 on 1St Sept 2015. So far we have not yet received credit in our account. Alreay submit complaint to company. Ref No : Service Request Reference Number: SR0109151485825. Trying to reach customer care, but there is no reply. Kindly do the needful and oblige....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky Hd - Hopeless service Exploitation

User
 Siddhpura Nishit on Sep 1, 2015
Since I purchased tatasky, A very costly & cream product even their services & DVR are worst quality just in one year it's first DVR was stop working I swap it with its charge which one have just 1 month warranty only again stopped working in just 3 months now they asked another money for swapping. ..it's totally hopeless product & service as the level of Tata...shame on you & evenue if I want to purchase a new DVR they ask me to purchase another connection not just DVR I can get its too much yaar...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Payment deducted , transaction message came but not recharged

User
 Abhijeet Rastogi on Aug 31, 2015
Subscriber ID : 1101532149 Amount recharge -300 Amount deducted net banking HDFC not credited in my tatasky account . Called customer care after 30 min - First time the person says its has been recharged bit will take sometime to get credit to your tatasky account . After 45 min i called again - the person says, it has not been recharged .Misleading . Its been an hour, no services yet ....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Overcharging

User
 ostwalarun on Aug 31, 2015
TataSky ID No : 1154874232 We registered for the basic package at 1500/- (including cost of setop box & activation) in June. We chose Grandsports package, which is advertised at 250/- a month on their website. But we have been consistently charged Rs.470/- This is the 2nd such issue I have faced with TataSky since instalation. Find below the mail on the first issue, which wasn't solved to our satisfaction at all. "On 04th July afternoon, when I registered, I was promised that the installation will happen between 5 & 6pm. this was confirmed through sms & phone. No body turned up. I called the...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Poor customer service

User
 Concecao on Aug 31, 2015
I've been facing issue with tataskyr connection since 20.08.2015. Finally getting through the tough I and repeated drop calls, I get connected on 26.08.2015.a technician is send the next day. He replaces the set up box, takes rs 50 from me, with out providing any kind of receipt, nor informs that charges for the set up box would be applied on the tatasky account. The T.V works fine for a day, meanwhile i recharge my account. again the same issue. To my surprise I see the payment made for the recharge gets decuded and I get a message saying I need to pay by 05.09. I call again, a technician is send,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Amount paid to the Dealer, No one is coming for installation

User
 aniel27 on Aug 31, 2015
I am currently staying in Pune. I was staying in Aundh and i had to shift to my new House in WAKAD. I bought tata sky from dealer in aundh, who took all the money on friday. Booked the Installation for Saturday, no one turned up. Then it was scheduled to Monday - 12:30 to 2:00. No one turned up. But on Sunday i got a call from Tata Sky employee - saying that we can not install tata sky at your location due to local cable union. I have to purchase that Tata sky from my area only. How come i can buy a things in advance in any area if i am unknown to that area. I have paid 1800rs to dealer, now noone...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Demand of illegal charges

User
 divyu on Aug 30, 2015
I have a connection multi tv from tatasky, with id 1092903168, i had purchased annual subscription from tatasky. there are four connection now they are saying that i should recharge for one connection on monthly basis and rest three connections are on annual basis, how is it possible as i had paid for annual subscription for all the four tvs as per demand raised by tatasky. i think as per my experience with tatasky cust.care it is worst cust.care in world. they never try to understand customer problem...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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