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Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
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Tata Sky Complaints & Reviews

Tata Sky - Tats sky unfair practice - tata sky reduces monthly subscription period to 30 days from one calendar month

User
 rshmkumar on Dec 22, 2014
Subscriber ID: 1139768442 Tata sky has restricted monthly recharges to 30 days. A monthly recharge should be for a calendar month and not for 30 days. By restricting monthly recharge to 30 days Tata sky is getting undue advantage of 7 days in a year. Less 2 days for the month of Feburary Tata sky is still charging extra for 5 days in a year. Inspite of raising it with tata sky multiple times, they are reluctant to change thier monthly subscription period to that of calendar month....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - no signal problem and package change

User
 amuktha on Dec 22, 2014
we have taken tatasky connection one and half month back. since 2 weeks we are not getting tv because of no signal and every 15 days rs.350/- they are taking for channels they gave. I want to change the package and complain on the problem But no one is receiving phone Daily I am recharging my mobile. But I am losing money, no proper response from tatasky customer care...
Complaint comments Read comments Complaint category TVs

Tata Sky - Tata Sky in mobile

User
 Srilatha Pramod on Dec 22, 2014
i am not able to login in my tatasky as it is asking for password where i tried but could not able to do it so kindly provide me the password and my customer ID is 1036777892. I have downloaded the tatasky in my mobile but could not able to login...
Complaint comments Read comments Complaint category Education

Tata Sky - no news channel for the past two weeks

User
 neelushiv on Dec 22, 2014
Sir For the past two weeks I am devoid of any news channel on my tata sky connection. I have paid Rs. 275 on 30 Nov 2014. When we call the numbers given to us there is no response. I appeal to the authorities to look into the matter and resume the news channels at the earliest. Prem Agarwal Aligarh Id : 1004393805...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - charged for non existing connection

User
 samughai on Dec 21, 2014
My tatasky number is 1005522196 and RMN is 9231431415 (first), 9920320905 (second). We have two set top boxes of tata sky. We changed from SD to HD approx 2 years ago. We subscribe to annual mega HD pack for primary TV and 1 additional TV. 1 year ago, our 2nd set top box became faulty and we replaced it with new HD box. Since, then we are being charged for 3 set top boxes. We noticed this in monthly bills 6 months back. Since then we raised this issue online at 'mytatasky' and via helpline. Every month, one customer care executive cancels the 3rd set top box, confirms numbers of two digicomps that...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - NOT REPLYING AND MISS BEHAVIOUR

User
 deendayal Joshi on Dec 21, 2014
I advocate DD Joshi at Rajasthan High Court Jodhpur consumer ID No .1141217719 have Recharge Rs 4630 by net banking on dated 21.12.2014 at 2.30 pm Instead of dated 27.12.2014( for which I have already paid at the time of first connection) i.e 07 days ago a per the detail given below for one year plan Dhamaal mix pack 2530 HD channel 1500 Karrok 600 It is regreated to inform you that your concern official of customer care has hold me on mobile up to 20 minuts and replied me that pesense se baat kiya karo and drop the phone without replying about the extend of the date when I have already paid...
Complaint comments Read comments Complaint category Business & Finances

Tata Sky - not satisfied with the tata sky dth

User
 sudha kuppuswamy on Dec 21, 2014
hi, customer ID 1137697031, channels gets shut down frequently when slow wind blows or due to rain, recharging for 300 per month comes only for 10 days. please suggest me with good packages.also send an executive to check for the connectivity issue....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - complacent technical support and no service

User
 Anupama Vishwanathan on Dec 20, 2014
I have been trying to get tata sky technician to visit my house for the past 3 weeks.they always promise they would but no one turns up.despite repeated calls and reminders and innumerable complains there is no service.also I have lost transmission but still continue to get no service.in desperation I have decided to go pubil with my issue and hope that no one else has to go through this harrasment again....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Cheated me and Harassed me

User
 manpreetsaggi on Dec 20, 2014
I have called you'all several times by now and an awaiting response from you staff in regards to the complaint raised by me. Scenario : I called in with a simple request of internal relocation due to construction work undergoing my complex hence society has asked us to move our individual dishes from the parapet and install in our home window as the work will continue for 2 more years. I called TATA Sky to get the same done. Issue : Once your engineer came to my house to do the relocation he informed my mother that the wire was cut off which he has connected so now we will face no issue.I...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Complaint for charging extra fee for active music programme.

User
 habung taniya on Dec 19, 2014
I had lodged complaint last month also for charging fee for the active musing. Even I had lodged telephonic complaint also where in you had assured me to look into the matter. Unfortunately, you have not heed my request to delete the fee for active music which I never ever watch this programme nor did I permitted to add this programme. Despite my repeated request, you are sending bill once again amounting to Rs.679.00 which also include Rs 49.00 for active music where as my monthly fee is only 630.00. Accordingly, I paid yesterday Rs 630.00 only but in return you have sent SMS message showing my...
Complaint comments Read comments Complaint category Other

Tata Sky - The greedy & irresponsible Tata Sky viz-a-viz Tata group

User
 richabankura on Dec 19, 2014
Dear Whosoever, I want to bring to you notice the unethical and unsatisfactory services provided by Tata Sky. I have got the connection done 4 days back. Out of 4 days our 2 days have got wasted as the error msg says "Your setup Box is not receiving signal". In a span of 4 days, the signal issue came twice?? And your engineer will visit after 11.30 am next day??? What the hell??? What are we paying you for and what is the quality of work you are doing. For a working family who cannot attend "The Tata Sky Engineer" between 11.30 am - 7 pm the next available option is a Saturday or Sunday....
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - Undue Charges Levied

User
 Jagadeesh Rangaraj on Dec 19, 2014
I have subscribed channels in which few I was not able to view (No Signal) . Called up the helpline number and registered complaint. After many follow ups technician visited the premises and rectified it. I was not able to view because of poor signal from tatasky and I have been charged Rs.170/- for technician visit who has rectify the fault of tatasky. When I contacted the customer care, I have received a reply stating it is tatasky's policy that irrespective of the nature of complaint if technician visit, the customer will be charged. Tatasky charged me for subscribing the channels once again...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Some Channels are not receiving signals

User
 vishal sen on Dec 19, 2014
TATA SKY ID - 114623752 I have problem with TATA Sky that Some channels are not appearing and screen go blank..Some Channels like Aaj Tak, Sony Pal, UTV action are not being displayed though i have supreme sports kids pack. However other channels are appearing. I have lodged complaints several times but problem not resolved yet..Since i am viewing some channels that means my Set Top Box is ok...TATA Sky must service the complaint at no cost to me.., . I am paying money for channels which is not being displayed at all...if complaint will not resolve i will left out with no option but to go consumer...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - deactivate unwanted active music channel .

User
 R.S.SHRIVASTAVA on Dec 18, 2014
A call from your call centre came to me for talking about active music channel .I was not agree to activate this channel in my tata sky connection .why this is activated .please deactivate unanted active music channel immediately. my tata sky conection no. is 1072448770....
Complaint comments Read comments Complaint category Computers & Accessories

Tata Sky - Causing unnecessary inconvenience and harassment

User
 vivek70 on Dec 18, 2014
Today again I saw the message on my TV screen for recharge of my account immediately to avoid discontinuance of services despite the fact that my annual package is valid upto 31/08/2015. This happened 10 days ago also and it was " rectified' by Tatasky team . This kind of harassment is unacceptable . Moreover, my account is Platinum account and the service is third rate....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - service complaint

User
 varamanand on Dec 18, 2014
S ID 1076897188 and I have south pack. last one month i have faced problem of some channels not coming in between time morning to 7.0 clock PM i.e channels are tv9, tv5, zee, sakshi, and expert ntv and gamini movies. I had three times discussed with customer care peoples, but problem is not solved. I am very disappointed about tata sky service. Please do the needful ASAP. Regards, Anand...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - need refund

User
 kabuni on Dec 16, 2014
I have subscribed online for a new tata sky connection 11-dec-2014. subscriber id - 1142212867 To my utter surprise i got a call from tata sky that the connection can not be established due to some issues with local cable operators whereas in my society people are already using tata sky connections. it's been 6 days, my refund has not yet been processed. nobody replying my mails sent on help@tatasky.com customer care service is worst. If tata sky can not provide services why don't thy block/display those pin codes in their website.so that people don't face such issues by paying online and...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - recharged - validality cut-off 04 days - registered complaint with tatasky customer care -

User
 mukundak on Dec 15, 2014
Earlier due date was 14.12.14 - after recharging due date cut-off to 04 days i.e., 10/01/2015 Why?????informed 06 times to customer care Nos. and recd., back (sms to regd., mobile) valid upto 13/01/2015.but not recd., on tv (tatasky a/c. status). pl. update on tv immediately.secondly, deducted Rs.5/- as Active smart Games - this also requested to de-active immediately and add back amount. but not done ????pl. do the needful immediately regards k. mukunda mob : 09742354919...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unable to register My Tata Sky IDs

User
 Kumud Talukdar on Dec 15, 2014
Dear Sir / Madam, We have twelve Tata Sky Connection. We require to register these Tata Sky IDs which is important for online recharge. Now we are unable to register our Tata Sky ID, as we do not have twelve mobile numbers for Registered Mobile Numbers. Please help. Regards...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - They did not provide connection and didnt refund money too

User
 amitt.anand on Dec 13, 2014
I applied for a corporate connection of Tata sky. I was asked to make an online payment of Rs. 2250 to tata sky. I made the payment promptly. My connection number was FUGZHWK. After two days I got a call from their service engineer who informed me that in my area (wakad (Pune)) they can't provide me with the connection as the local cable operator would not allow them to provide the connection. He told me that my money would get refunded. However, no refund happened. I called their service center again and they cancelled my order. I was again told the money would get refund to my account. However,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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