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Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
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Tata Sky Complaints & Reviews

Tata Sky - issuing mpeg4 setup box

User
 gunjan mishra5515 on Jun 29, 2015
my tatasky service is not start due to old setup box ...i contacted many times to tatasky customer cares and they always said your service will start within 2, 3 days bt approx one month is to passed away...i am very upset and unsatisfied from your service...my tatasky subscriber id is 1033425743... iam loosing my faith on tatasky services ...my tatasky balance is also wasting......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Activation of service without permission and unethical behaviour of tatasky associate

User
 Rishu_singhal on Jun 29, 2015
I purchased Tata sky HD setup box approx 1 month back. They offered me 1 month free HD access. After 1 month they continued the package and deducted charges for 1 day. As my balance was already zero so it was showing Rs. -4.16. So I thought it didn't get deactivated. Then I call tata sky customer care on 28 june 2015 to enquire about Showcase movie and I told him to deactivate my HD access. Then I recharged my Tata sky with rs. 125 to watch showcase movie. Firstly it deducted previous charges and today also HD charges were deducted. Moreover I tried to deactivate my HD access from tata sky website...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - ONE OF MY TATA SKY DIGICOMP IS NOT BEING DEACTIVATED

User
 sudeep104714 on Jun 29, 2015
Inspite of my repeated requests to Tata Sky DTH to get one of my Digicomp(Digicomp no. : 943188959234) to be deactivated, it has not been done till date. 4 days have elapsed since my first contact, but the simple matter of disconnecting the service has not been done, by Tata Sky. Everytime i contact the customer care, i'm being told that the matter has been taken up on a priority basis and it would be done the same day, but it has turned out to be just a talk and nothing else. This is not the first time that i have faced problems with Tata Sky Services and this despite the fact that I'm probably...
Complaint comments Read comments Complaint category Other

Tata Sky - Change of set top box(subscriber id 1073506113)

User
 mudit sirohi on Jun 29, 2015
Hi, I have logged a request on 21 may 2015 for set box change (due to the upgradation of tata sky to MPEG4 technology) but it has been more than a month now but no one ha visited till now. I have called customer care several times and they have told me that they have arranged a call and i will get the call next day but nobody has called me. I am really fed up with the service tata sky is providing to its customer. In fact i am thinking of disconnecting tata sky if nobody comes to change the set top box within a week....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - 'No Signal' on my Tatasky - Subscriber id -1085291084

User
 Indrayani Deekshit on Jun 29, 2015
I am writing to you as an aggrieved customer of Tatasky. My subscriber id is 1085291084. Ever since I had the Tatasky set top box installed at my home, I have been having recurrent complaints as the screen displays ' No signal' indication every few months. I have been lodging complaints periodically and each time a service engineer is deputed to address the problem. For each such visit, I am required to pay Rs.170. My earlier complaints were handled twice in April this year. I have lodged a complaint today too and the work order no. is IVHOJZ3. I take strong exception to the deficiency in service...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Does not deactivate setup box on even multiple request

User
 Ramit Bansal on Jun 29, 2015
Guys never take the connection of tata sky. I had taken 3 connections on one user id and I had to deactivate 1 connection out of it. I have been calling multiple times from a month to deactivate it and their representative says that they will give you a call and it will be deactivated with in 24 hours.It has been a month that I have been calling and they are replying the same but still it is not deactivated.Daily deduction of 10 Rs is done on that setupbox. These tatasky representative just to save their loss do not want to disconnect their services. But If I am not using it any more they should...
Complaint comments Read comments Complaint category Employees

Tata Sky - refusal of services

User
 ahersangeeta on Jun 29, 2015
my registered mobile no is 9004490550-having mega hd in my 2 tvs. since one week there is no transmission in tata sky, i have called multiple times on help line number, the technician does not mention his name, and everytime we call, he says he is standing in front of my building and will be reaching shortly, however he has not come since 1 week. This is great inconvenience since we stay home waiting for the technician everytime and leave other important jobs pending.kindly look into the matter and do the needfull -DR ASHOK KUMAR...
Complaint comments Read comments Complaint category TVs

Tata Sky - No or weak signal resulting not viewing a number of channels, e.g. NDTV India, IBN7,Filmy, ETV Bangla,Rupashi Bangla

User
 aschak on Jun 29, 2015
I am not able to view most of the channels due to weak signal E.g. NDTV India, IBN7, Zee Zindgai, Filmy, ETV bangla, Rupashi Bangla etc-etc. I have already registered a complaint regarding this about 4-5 days ago. The complaint number is ITBTIW2. I am in regular touch with the customer complaint associate. All the time they assure me to get it attended tomorrow, which is not coming. I have got fade up with your system and have decided that after consuming the balance amount, I will switch over to other service provider....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - CHANGE OF SET BOX

User
 Sanjeev Ranjan Amaresh on Jun 29, 2015
I have complaint to change set box on 24 Jun 15. But no action has been initiated till date. I have also try to contact your toll free nos. 18605006633, 18602086633 and 18601206633 thrice but could not contact your customer executive. Very sorry to say that your service is very poor....
Complaint comments Read comments Complaint category TVs

Tata Sky - set top box Replacement

User
 1064078551 on Jun 29, 2015
As they are showing message to upgrade set top box to mpeg4 . i called them twice but they are not delivering set top box or not even called back once. the customer care executives are so rude and they dont have any knowledge about service. my id 1064078551. if you can do smthing then plz......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - all channel are not see

User
 Manojkumar mandal on Jun 29, 2015
Dear Sir, My No. is 1059626042 Complaint No - ICGSXN8, Mob.No.9990898249. Since last approx. one month I am follwing up with your customer care for changing of MPEG 2 to MPEG 4 as your advertising continuously.Every time your person saying "soon our Engineer will come to your house and do the needful". But practically nothing is being done. I am feeling harassment only. We are not getting channels but paying regularly.This is not fair. Kindly let me know what action is being taken to resolve this issue within 48 Hrs. Thanks, MANOJ KUMAR MANDAL...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Poor after sale service and rude behavior of customer care executive

User
 Savita972 on Jun 29, 2015
My subscriber ID is 1151229950...Its just been 2 months I have taken tata sky and I am tired of its pathetic services...my previous local service provider was far better and cheaper as compared to Tata sky. I called up their customer care executive on 24th June because my Tata sky A/C is showing 275 Rs overdue when I asked for the reason I was told it's on behalf of technician visit who was called to solve the "No signal" problem. It was informed to me that 275 is the charge for relocating the dish which was not located at right place by the person who came for Installation on 1st day for Tata sky...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Set top box faulty and not replacing

User
 parmodkumar123 on Jun 29, 2015
I am Manoj Kumar, having Tata sky connection bearing subscriber id is 1021675408. I am not able to recive the channels as my STB is non mpeg4. For this i contacted to customer care on mid Jun 2015, and they replied that your STB will be upgraded and will be delivered to you soon. but the problem was not resolved. again i contacted to customer care having compaint no ISKLEJK. but no response from Tata sky. please suggest what should i do....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - your team behavior

User
 Mukesh Manish on Jun 29, 2015
Dear sir, I socked to see the behavior of engineer mr sanjiv(09934457818) as I got this no. on calling 07209217875. I am presently using old tata sky box and need it to be replaced for this I hv send message on no. giving on screen last 15 days before but not got any call from customer care. so after getting no.(07209217875) I contacted and got no. of responsible person mr. sanjiv but he talked me as not bothered about company prestige. so I would like to write complain here to know where all employee of taka sky behaving like mr. sanjiv if its true I don't feel any bad if not then query must...
Complaint comments Read comments Complaint category TVs

Tata Sky - tata sky HD channels not displaying/cannot be viewed

User
 madhu2mani on Jun 29, 2015
this is to complain that my subscriber id no: 1010819504 having subscribed for HD pack since 07/08/2012 is not available for viewing since the date mentioned. we have complained to your department many times but it has not been rectified till date. we have been paying for the HD channels package since the first set top box but are unable to view them. many complaints have been lodged with your customer care centre and one such complaint bearing id no:40902427942 received by Neelu yadav was appraised of the situation but till date no action has been taken to rectify the problem. none of the customer...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - WRONG SUBSCRIPTION ID NO. SHOW IN SETUP BOX.

User
 girish s awasthi on Jun 29, 2015
ON 24TH JUNE, I HAVE SEEN MY ID IN MY TV SET, WHICH IS SHOW 1105302796, AND I MAKE THE PAYMENT ON SAME ID, BUT NOW THIER EXECUTIVE SAYS THAT WAS NOT MY ID.THEY SAYS MY ID IS 1078128996, I DONT KNOW HOW CAN BE IT IS POSSIBLE, AND I MAIL MANY TIME TO THIER NODEL OFFICER TO SOLVE THIS PROBLEM, BUT I DONT GET POSSITIVE RESPONSE FROM THIER SIDE, PLS REFUND MY AMOUNT RS, . 1500/- AS SOON AS POSSIBLE. Paytm Transaction receipt Order no: #1043788745 Wed Jun 24 2015 9167992064 sachin_mahale2009@rediffmail.com We are here for you at care@paytm.comPaytm: Seal of Trust Recharge of Tata Sky...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Delay in refund of 6030 INR and poor customer service response

User
 Raj_Kumar_P on Jun 29, 2015
Subscribed for Tata Sku Annual grand sport package for 6030 INR via net banking. However due to some technical cable issue in my building tata sky was not able to run. Under same cabling conditions Videocon, Airtel, Local cable everyone is operating. Asked tata sky to refund my money. Response is now getting delayed from past two days and customer service executives are just transfering me to different departments without any fixed solution. Their customer care number are chargable and not TOLL FREE and they keep you waiting for like 15 min on an average for EVERY call you make. Hope i could have...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Not getting channels,intimated many times but no action taken by you

User
 raypk2007 on Jun 29, 2015
Dear Sir, My No. is 1048053787, Mob.No.9996774874. Since last approx. one month I am follwing up with your customer care for changing of MPEG 2 to MPEG 4 as your advertising continuously.Every time your person saying "soon our Engineer will come to your house and do the needful". But practically nothing is being done. I am feeling harassment only. We are not getting channels but paying regularly.This is not fair. Kindly let me know what action is being taken to resolve this issue within 48 Hrs. Thanks, PRADIP KUMAR RAY H.No.199A/B2, Dharampur Colony, Nr.Govt.Primary School, PO.Pinjore,...
Complaint comments Read comments Complaint category Entertainment and Recreation

Tata Sky - Most pathetic Tata Sky DTH services ever

User
 Sanjay Agarwal on Jun 29, 2015
Appeal to all DTH seekers not to trap in Tata Sky DTH marketing as they will make your life hell post services . I am suffering for the last one year due to their poor services to rectify small cable issue and when you call there customer care apart from false promises you won't get anything for sure. Pls stay away from them. My Cust ID for Tata Sky ID is 1110813571. Thanks...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Service not received from last 20 Days

User
 devmishra1984 on Jun 29, 2015
My VC No is 1056215609 The company has update the set up box MPEG4 before a month. after 10 days of updation of MPEG4 the adopter is not working and unable to see the Tata sky service. first I have complain on dated 23-06-2015 ref no IRPW8HR after a day without service he has sent message that complaint has bee completed, i again complain on 25-06-2015 ref no IT37BXW and he has committed that we will send the executive within four hour but no any response received again I have made a complain on 28-06-2015 IU4HM7L but still not received any response from that side. please help to continue the...
Complaint comments Read comments Complaint category Family & Relationships

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