Follow us
Log in        Register
     
 
Tata Sky Logo

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
Go to Tata Sky:    Twitter  Facebook  LinkedIn  Google+  Youtube     

Tata Sky Complaints & Reviews

Tata Sky - Drop package [Active English & Active Music]

User
 Balvinder Singh Sandhu on Sep 17, 2014
I requested to drop Active English Pack on 15-09-2014 to customer care executive and I was asked to call on 17-09-2014 [which was payment due date for recharge]. When I again requested on 17-09-2014, I was shocked to know that ACTIVE MUSIC Pack has also been added INSTEAD OF dropping Active English without my consent. Now today is my payment due date and customer care executive is asking to call again on next recharge date, till then I wll have to pay for these TWO PACKAGES, which I don't want to continue from today, i.e., 17-09-2014 [Today is recharge due date]. Please drop these two packages from...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - stop HD channel

User
 Naresh Adwani on Sep 16, 2014
Dear Sir, I beg to state that I have requested to service centre for stopped my HD channels, so many time. But they ignore every time without any reason. You are requested to do needful for the same at the earliest. With warm Regards, Naresh Adwani ID - 1018071280 name of Mrs Juhi Adwani...
Complaint comments Read comments Complaint category Other

Tata Sky - phone number

User
 saiajay on Sep 15, 2014
Dear Sir/Madam My Name is v ajaykumar.and My Tata Sky ID No.1098672775 I have a complaint that I have lost my old mobile no.9666990444. In future my process in your company with my new mobile no.8008664145. and in future you contract me my new no. ( 8008664145). So please you update my new mobile no.in your system. Thanks, Regard !! ajaykumar v Mob.no.8008664145...
Complaint comments Read comments Complaint category Other

Tata Sky - Request Reference Number: 1-32413079051

User
 dbr on Sep 15, 2014
The below mail was sent to you on 12/9/14 & only received above reference number only.I want immediate resolution on the below mail. Dear Sir Your above person(Mr.Abhinav) called at my residence today afternoon at my landline(01202771329)& added active cooking package w/o my consent/approval. Kindly respond on fllowing points. 1.On basis of SMS, the complian lodged with your phone number's represenatatives today for delition, which was refused by them & not provided me the compalin number yet. 2.I asked the evidence of consent/approval for above, which could not be provided...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Active smart games package activated without my consent.

User
 Raja Sandilya on Sep 14, 2014
Dear Sir,

My Tata Sky account information:
Name: Raja Sandilya
Subscriber ID: 1111336457
Location: Sec 23, Gurgaon, Haryana.

Complaint: Today a Tata sky executive named Miss Gurpreet called me to opt for some package to my account.
I politely refused for the same.Then she suggested, I should opt the Actve smart games package as it will allow me to play nice games, to which I told her that, I am out of station and will go for the package if I like it, once I am back to Gurgaon. The executive hanged the call wishing me good evening.
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Remove immediately the Active Channels from my package.

User
 Malay Kumar Chatterjee on Sep 14, 2014
my ID 1097577140 You have included Active English and Active Games in my package without my consent. Immediately I lodged complaints through your phone line as well as through email. I was all the time assured by you that those channels would be removed and no extra charge will be made. I was assured that you would contact me within 24 hours. Several 24 hours have passed and no contact has been made by you. I notice that my package still shows inclusion of the Active Channels. This is very much disturbing and not expected from reputed company like Tata. Your immediate positive action is...
Complaint comments Read comments Complaint category Unauthorized charges

Tata Sky - Activate Active Cooking pack with out permission

User
 Dipak1981 on Sep 13, 2014
Sir, I am a Tata Sky DTH customer and my consumer ID is 1084798113 and my name is Dipak Kumar Nath. Today i. e. on 13/09/2014 at 20.09 hrs a customer care representative named Miss Alisha call me and without my permission she activate active cooking pack where as I have told her to don't activate the same. But she activate the above mentioned pack. After some time I have contact with another customer care executive for deactivate the same. Previously Tata Sky has done the same case with me. Please lunch a complaint against the representative as well as Tata Sky. Regards, Dipak Kr. Nath 9733431339 nathdipak1981@gmail.com...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unwanted Charges through packages

User
 chhavinder on Sep 9, 2014
Dear Team, Tata Sky cust id 1049686924 in name of suriender lamba had been charged unwantedly by tata sky calling team in the name of packages like lifestyle gold @rs45/- and active cooking @ rs49/-. When i talk to there representative for this daily deduction from my account for a month time. They said they cannot do anything as it has been activated and you have to pay it and it's good for you this and that. For this i had conversation with Neetu on 09/10/2014 she said person name sandeep called me and you gave the request. I said if that's so you and me are online play the recorded call....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Signal Problem

User
 pragz on Sep 9, 2014
I.D -1072498585 and Work Holder no. - 1-11726011615.From a moths only few entertainment channels and movie channels are coming rest all the sports, news, kids, music and some of the movie and entertainment channels are not coming.I called up on the helpline number for 3 to 4 times but the helpline person did nothing and this is really irritating.We pay our monthly recharges on time but are not able to watch the channel due to signal problem and this is really disgusting.I hope you will look forward to this message and do something really fast....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - NO SIGNAL MESSAGE AT 1026295962--HIGHLY UNSCROUPLOUS RESPONSE

User
 SHASHIPSINGH on Sep 9, 2014
TATA SKY SUBSCRIBER ID--1026-2959-62 Mail id is shailshi@yahoo.co.in.Since Morning six o clock, no signal message is appearing on screen. On IVRS, higly unscrupulous response with unbearale wait time.. and the respondant says that I have to pay 150/- to the technician for checking this fault. It is a regular business been made by a so called reputed group called TATA, for every complaint being put is the charges of Rs. 150/- Is the custuomer at fault if the signal is not coming!!!. The day the set top box was changed of MPEG-4, only red and blue picture is appearing. It is a cheat and fraud...
Complaint comments Read comments Complaint category Electronics & Appliances

Tata Sky - TATA Sky DTH Cheater for genuine consumer

User
 JayeshP on Sep 8, 2014
I have done online order deal from SSSCart.com to buy TATA Sky HD connection on 26th July 2014. Payment received to SSScart.com they send email for same.and they had a tie up with TaTa Sky group, I have received SMS from TATA Sky with subscriber ID for installation of TATA Sky DTH in my current city Wakad Pune. Next day I have received phone call from chinchwad TATA Sky dealer that your order is cancelled with reason :" Local Cable Operator Issue" they dont allow installation in Wakad area, so you have to cancel this deal and buy new DTH from that operator. Then I send a request email for cancellation...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Hd set top box not functioning

User
 mukherji22 on Sep 8, 2014
I S.Mukherji, have upgraded our Ordinary Set Box to a HD Set Top box which is NOT FUNCTIONING CORRECT.My subscriber id. is 1000003734.I had complained on the phone on you help line number, they had sent a technician, but he could not set the Set Top Box right.My contact number is 09779522111 and my email id.is mukherji22@gmail.com.I would appreciate a Speedy Action.
Thanks,
S.Mukherji...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unhelpful and confusing response from helpdesk

User
 S K Ahluwalia on Sep 8, 2014
Dear Sir/Madam, REG Mob No. 9810163463 I have spoken to your help desk about four times in the last one wee. I have been getting unclear, confusing and unhelpful response. My first question was - how is it that I got an sms on my registered mobile saying that my package is expiring on about 12th Sep 2014, when my TV shows subscription up to 21st Oct 2014. I am still confused and havent got the answer. Next time, I wanted to speak to a senior man in TataSky and on my insistance was given a complaint no. It is now about 4 days no one has contacted me. Fed up I again called...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Mental harassment, financial exploitation and poor operator services

User
 harishkgarg on Sep 8, 2014
today i talked to one tata sky custmare care operator to drop my one of multi tv connection on017266006633 and request to do the same. when i requesting him for dropation of the services person talking to me very rapidly and only interested in explaining other services/plans which was not in concerned and the same time i was not able to understand. i interrupted him twice that i could not able to understand what he talked. Immediately he started two paid services on my tata sky id . I once again talked to the operator and requested him for discontinuing the services .but the operator took me on...
Complaint comments Read comments [1] Complaint category Employees

Tata Sky - about change my mobile no

User
 ripugurg on Sep 7, 2014
Sir Mt tata sky subscriber id is 1095874911. I want to change mobile number, due to lost of my sim...My old number is 947421394 6 .New one is .8507221864. Kindly change my number as soon as possible and my email id is ripugurg@gmail.com....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Active Service to make undue charges

User
 satvinder singh arora on Sep 6, 2014
Hi, I am Tata Sky DTH Customer with number with ID 1005054943.Today one of teh Customer care Executive called me up that they are providing some free gaming package to me as consideration Old valuable cusomer.After few minutes they have deducted Rs49 from my account.When I have called customer care they said/denied that it will not be discontinue before 30days as per process.This is Fraud with a customer to use tricky language to cheat a customer.Request you to reimbursed my amount back in my account. Regards Satvinder Singh Number-9875007127...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Tata sky cheating in the name of service

User
 kapilknk123456 on Sep 6, 2014
This is for every one to read that how tata sky cheat their customers in name of providing service
1. Faced the problem with my tata sky hd+ set top box turning off by itself in the month of june 2014
2. Had my tata sky hd+set top box replaced 2 times in 2 days and paid rs 500 for it in the name of providing service.
3. Now after 3 months facing same problem again.
4. Called tatasky helpine number on 4/9/2014( 1:50 pm ) to complain about this issue again.There they are saying if my tata sky hd+set top box is replaced again then again i have to pay rs 500 this is their...
Complaint comments Read comments Complaint category Other

Tata Sky - Fraudulent activation of services by tata sky

User
 3hundred on Sep 5, 2014
Sir/Madam, My name is sushant and my tata sky id no.1074225275. i would like to inform you that tata sky without asking activate FUN LEARNING PACK on my tata sky id. i submit my complaint tata sky customer care and your executive told me in 24 hours sort out your problem.but already over 24 hours pack is not deactivate.this is not first fraudulent activation.i am facing this problem last 9 month before tata sky activate active music pack and active games services on my id without asking me.i have request your honour please sort out my problem at your earliest convenience. thank you...
Complaint comments Read comments Complaint category Other

Tata Sky - recharged for fault correction/unnecessarily added english movies

User
 v nandakumar on Sep 3, 2014
I request you to correct my account / plan as you have on your own added english movies in my pack for which I never asked for. I recharged for Rs.150/-, only for the services rendered to correct the no signal problem. This, I have done as per your instruction and the person's advice who attended the service. Why this confusion with you people and it makes me frustrating and may push me to keep away from tatasky in the future. Id:1007124785. v nandakumar...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Negative Customer Experience

User
 nik rebello on Sep 2, 2014
Hello Sir/Madam I’m writing to inform you that I had a negative experience in your customer service First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am still upset about the situation My Subscriber ID is 1131586453 I have been trying to get things sorted out with my current a/c with you guys but to no avail all that i was trying to do was to Recharge the HD pack as we had loved the clarity of the service but the service provided was appalling we have been trying to get in touch with the customer care since Sun 31st but...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Share this page with others

  
  

Recently Discussed
1 days ago
Tata Sky Package
deactivation of sports channel
7 days ago
Tata Sky
Mental harassment, financial exploitation and poor operator services
9 days ago
Tata Sky
CHANGE OF PACKAGE
10 days ago
Tata Sky
Change Mobile Number
16 days ago
Tata Sky
change mobile number