Tata Sky Logo

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
Go to Tata Sky:    Twitter  Facebook  LinkedIn  Google+  Youtube

Tata Sky Complaints & Reviews

Tata Sky - Upgrade request still pending

User
 Chandran Masilamani on Mar 3, 2015
I am using Tata sky SD PVR for more than 5 years. When i called them for upgrade this to HD PVR they said there is an offer to upgrade to HD PVR at 3000 Rupees. Later they said the up gradation will cost 5990 rupees.They dragged me for more than 10 days without resolving this complaint....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Mega HD Pack Price Change

User
 Sarad Lakandri on Mar 3, 2015
This is in regards to price change of Mega HD Pack from Rs. 7000 to Rs. 7500. I had called Customer Care on 25th Feb, inquiring about Mega HD Pack. The price for the Mega HD Pack was Rs. 7000 then. I was not informed that the price will change to Rs 7500 after 28th Feb. I recharged my account on 1st March. Rs. 7000 was for Mega HD Pack and Rs. 500 was for Multi TV Connection so a total of Rs. 7500. I called customer care and activated Mega HD Pack on 1st March. It was only after I activated the Mega HD Pack I realized that the price has been changed from Rs. 7000 to Rs. 7500 and I have been...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - change service pack

User
 Nijagunadev on Mar 3, 2015
My Tata Sky ID: 1112169188, I was called customer care to change my service pack to customer care, but they add one more channel for Rs. 49. This is what they cheating me. I kindly request you to change my service pack as Basic service pack (Rs. 380/- or Rs. 410) and I need star sports for ICC world cup and all Kannada channels. In my account more than Rs. 500/- (Rupees five hundred and more)...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Tata Sky - Irresponsible behaviour and lack of knowledge

User
 ankitabiswas on Mar 3, 2015
Hi,

Tata sky Id: 1019336864

On 3rd march 2015, I called up customer care around 8 am to change my base pack from dhamaal cricket to dhamaal mix (annual:Price- 2, 640) pack. The dhamaal cricket pack subscription is getting over on 26th March 2015.
I was told to recharge my account with Rs. 200, to make the current balance to 2640.. and call again then my pack will be changed. I confirmed from her twice that the pack will be changed

I called within 10 minutes after recharging, Some Pooja received the call and told me that the pack cannot be changed...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Requested for dropping of active English pack but refused by cc

User
 Shanti Pingua on Mar 2, 2015
I Deoram pat Pingua RMN-9955273563 requested to tata sky customer care on help line no. 18602086633 on dt.02/03/15 at 7.31 pm for dropping active English pack but he refused to drop the pack. Again by forgery extended the pack. Kindly take necessary action and drop the active English pack from my account...
Complaint comments Read comments Complaint category Entertainment and Recreation

Tata Sky - REFUSING TO REVERSE OVER PAYMENT BY JUSTRECHARGEIT.COM (ONLINE)

User
 Meyyeswaran on Mar 2, 2015
On 05/02/2015 I recharged TATA Sky for Subscriber ID 1035619335 for Rs. 351/- through online service provider JUSTRECHARGEIT.COM. But inadvertently, Rs. 351/- was paid to them twice i.e., total 702/-. Immediately, I informed the matter to their help desk and requested to refund the same. In turn they as asked me to forward a photo copy of Bank statement so that they will refund the amount within 24 hours. After my forwarding of statement again they asked me to send the transaction reference number. The same also, sent to them immediately. This time they assured that the company is under processing...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Sky - Monthly pack change

User
 ANIL BAGHOTIYA on Mar 2, 2015
Hi All, I am Anil Kumar my id no. is 1041813559 i want to change my current package into Rs-230/ month. Please change my pack before my current recharge due date, details are given below. Customer Name:- Anil Kumar User ID :- 1041813559 Registered Mobile :- 8053260865 My new pack details:- Dhamaal Mix Pack 103 SD Channels & services* (view), 10 HD Channels Rs. 230 per month Rs. 1, 300 semi-annually Rs. 2, 530 per annum...
Complaint comments Read comments Complaint category Other

Tata Sky - Change registered Mobile Number

User
 rajayan on Mar 1, 2015
Dear Sir/Madam My Name is Shivendra singh.and My Tata Sky ID No.1116423540 I have a complane that I have lost my old mobile no.9011066792. In future my process in your company with my new mobile no.9417652626in future you contact me on my new mobile no.9417652626 So please you update my new mobile no.in your system. Thanks, Regard !! Sivendra singh 9417652626...
Complaint comments Read comments Complaint category TVs

Tata Sky - Unsucessful transaction for rechrge of rs 365 on 14-2-15

User
 e cherian on Mar 1, 2015
On 14-2-15 there were two attempts of recharge made for tata sky for rs 365 under registered mobile 9762509891 tata sky id no. 1033931443. However though only one recharge was successful, my bank account has been debitted twice for rs 365. I have lodged complaint with the bank also on 20-2-15 Till date however Rs 365 has not been reimbursed to me. Request you to please look into the matter and refund my amount...
Complaint comments Read comments [1] Complaint category Banks

Tata Sky - Base package price increase

User
 ShashankGarg on Mar 1, 2015
Subscriber ID : 1025956366 and registered number : 9686031497. I got a message from Tata Sky that my monthly package increased to Rs410 from Rs380. When I have asked provider, it is due to increased in number of channels and HD channels. They are fooling customer.First, they mentioned all these additional channel are free of cost and then after sometime they will increase the cost of the package. And also if they want to add new channels, they should come up with new package. They can't change the existing customer package and asked customer to pay extra. Govt authorities should have a check on...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Third Class Service

User
 Patrick Joseph on Feb 28, 2015
I have requested for my secondary TATASKY connection to be deactivated however they go ahead and cancel my primary connection ... when i called them and asked why was my primary connection was deactivated they confirmed its due to insufficient funds ... at the same time when i asked them what is my current balance they confirmed that its 712 odd rupee... then they said its technical error and they would this issue within the next 4-8 hours ... when i questioned that my secondary connection is still active they said its not possible and when questioned further the agent disconnected my line...time...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - TO CHANGE RMN .

User
 Maitraya Jaiswal on Feb 28, 2015
DEAR MADAM /SIR this is to inform you that i want to change my RMN from 9958049318 to7042196808 because of certain circumstances. TODAY I AM NOT ABLE TO MAKE FULL USE OF MY RMN DEPARTMENT . I HPE THAT YOU WILL SEE TO IT....
Complaint comments Read comments Complaint category TVs

Tata Sky - tatasky cheating customers

User
 niran8010 on Feb 28, 2015
my Tata Sky ID 1129436489.tatasky people activated HD service without asking my permission. i called them and asked to deactivate that service.they are saying that it is locked for two months.i don't need this service and i called several times to deactivate that service.but they are replying carelessly.please try to help me. niranjan mob:9493121280...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - unwanted services added and deducted my amount( forgery)

User
 brajendra.orai on Feb 28, 2015
my tatasky Subscriber ID : 1079982441 and my ragistered mobile no.9935729011 contact no.-9453033399 i have only hd pack and monthly Dhamaal Mix pack but i seen in my online registered a/c we see that without my permission there is hbo and star word pack added (forgery case ). i am not replying for this to your executive . if this type of activity are there in tatasky than i surrendered your service . i am also complaining to your customer care executive but they make me fool and say you are requesting these services .but i again stated that i am not wanting these type of services any...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - Actve Vedic Maths

User
 Rajeev Srivastava1 on Feb 28, 2015
Dear Sir This is to inform you that without any confirmation and without my knowledge Active pack (Active Vedic Maths (3 Months) @Rs. 3 per day and system had been deducting Rs. 3 per day since Jan-2015. I tried to deactivate online but option not available, after that i register complain on line chat but no action has been taken. I wants my refund of money for the Active pack which was deducting since last 2 months and wants deactivation of the above pack. Yours Sincerely Rajeev Srivastava Mobile +918882367888 Subscriber ID : 1101239919 E Mail- vibhusri2@gmail.com...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - no signal from two months

User
 shatrughna on Feb 28, 2015
i purchase tata sky in 2015. some days tv seen very good but last 2 months tv didnt seen and show no signal i complaint to tata sky last two months but local distrubutor not taking seriously i got lots of problem please help me urgently please send mechanic to repair tata sky . if you dont come before 1 day i will close this tata sky and then i registered compaint to the consumer foru...
Complaint comments Read comments Complaint category TVs

Tata Sky - Addition of unwanted packs

User
 shivkumar vats on Feb 27, 2015
Sir, My Id no is1067311108.My monthly pack is Dhamal pack of Rs 240.But now you have changed that to Rs 289 per month without my consultation, that is not my choice.So I want to restore my monthly pack of Rs 240.It is not first time my problem but it has happened so many times, I am not satisfied with your behaviour.So Please avoid my complaint up to 1st March 2015, otherwise I will discontinue your service.Also answer me on my regd mob 9412887946....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - billing without proving services

User
 SUSHIL KUMAAR SINHAA on Feb 26, 2015
I sushil kumar sinha cust. id no...1019064797 got services disconnected from evenning of 20/9/2014, as I WAS OUT OF LUCKNOW, THE SIGNAL WAS ACTIVATED BY MR. KAPIL OF TATAASKY ON 24/01/2015 on my return to lucknow.BUT BILLING WAS ON ILLEGALLY. AGAIN THE SERVICES ARE NOT BEEING PROVIDED WEF 1500 HRS.TODAAY...
Complaint comments Read comments Complaint category TVs

Tata Sky - activation of packages without consent

User
 drarjun on Feb 26, 2015
With extreme exasperation I wish to lodge a complaint against tata sky, who has repeatedly been activating unneccesary packages without our consent. Despite that on submission of request for termination of the package on the same day of activation, the request is refused on the remarks that its a monthly pack. Today 26/2/15 a call came from tata sky customer service for introduction of active javed akhtar pack. Which was promptly refused and the phone disconnected. Despite this the pack was activated on 26/2/15. Same day I visited my tata sky account online and requested for droping the plan....
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Tata Sky - incorrect information on tv monitor

User
 munesh wali on Feb 26, 2015
we have been receiving incorrect balance and recharge details on tv monitor for balance and recharge position in respect of some other sub id no.1032543132 which might pertain to any other consumer.Our consumer sub ID NO. is 1001918935 which is not under the pack of Rs.240 as shown by you .Please correct your position and send correct and factual details in respect of sub id no.1001918935....
Complaint comments Read comments Complaint category TVs

Share this page with others

  
  

Recently Discussed

9 hours 51 minutes ago
Tata Sky
CHANGE OF PACKAGE
13 hours 3 minutes ago
Tata Sky
change mobile number
1 days ago
Tata Sky
want qtv and soudi channels
1 days ago
Tata Sky
REFUSING TO REVERSE OVER PAYMENT BY JUSTRECHARGEIT.COM (ONLINE)
1 days ago
Tata Sky
unwanted services added and deducted my amount( forgery)