Tata Sky Logo

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
 1-860-4256633 [Toll-Free Number, MTNL]
 
Go to Tata Sky:    Twitter  Facebook  LinkedIn  Google+  Youtube

Tata Sky Complaints & Reviews

Tata Sky - Upgrade

User
 shubhang sinha on May 27, 2015
To Whom It May Concern Dear Sir I am not receiving several channels. I have miscalled several times on 07827578275 but receives the massages UNABLE TO COMPLETE. I have requested you on 21-05-15 to upgrade my SET TOP BOX MPEG4, which is FREE OF COST through call center. Plz take appropriate action to UPGRADE the BOX ASAP. Thanks & Regards, Satish Kumar Sinha AVP Amrapali Group +91-9899019376, 9015138475, 9835484117(Roam) satish43sinha@gmail.com...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Inefficient and rude Customer Care Executive

User
 NehaSud on May 27, 2015
Hi.. I was continuously receiving calls from 02264539895 number for the offers. The girl named Shilpa called me on 26th May and told me that I have a offer on my number for Rs.1000 where I can get 6 months subscription of all the channels, before the final recharge I wanted to confirm the same and called the customer helpline at 12:09 from my registered landline number and told the executive named "Simranjeet" to transfer the call to the offer department as I need to confirm the package before recharging. He told me that the offer department is refusing to take my call and there is no offer on...
Complaint comments Read comments Complaint category Law & Civil Rights

Tata Sky - Tata sky did not provide services after getting monthly subscription.

User
 Harpreet Singh PSAS on May 27, 2015
I get Tata sky connection on 21-05-2015. This firm sent layman to fit tata sky dish. He could not fit the dish properly. This dish fell down the roof of second floor on 23-05-2015. I called its call centre to make it good. But its customer care servant 'Bala' refused to do it. He demanded Rs.200/- to re-fit it. I want to disconnect this connection with effect from 22-05-2015. You are requested to lookinto the matter and make efforts to refund my proportionate amount with effect from 22-05-2015 and disconnect it. Because I do not want to give them Rs.200/- after every week or three days as looting...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - all channels locked- Faulty set top box

User
 anjalisharma1018 on May 27, 2015
I have logged the complain in april & in May, regularly I am in touch with tata sky. my subscriber ID is 1005289473. Set top box is very old and now all channels are locked. no channel is coming. I have logged the complain and told them the issue, executive said engineer will come and replace it. Engineer came without set top box and said device need to be replaced, which I have already communicated to them . Every day they commit but nobody landed up till now. I don't know whether they log complain or not. without resolving the issue they are closing the tickets. I am very disappointed with Tata...
Complaint comments Read comments Complaint category TVs

Tata Sky - No signal on 2nd set top box

User
 uksingh54 on May 26, 2015
Account no. is 1050187093 in my wife's name Seema Singh. It is multi TV connection. Signal on 2nd set top box not coming since 22nd May. Complaint lodged but not rectified. Technician Mr Rakesh came on 23rd May, assured to replace the defective part of the antenna, but has not returned since then....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - not looking after complaint

User
 mr. Girish Kedia on May 26, 2015
My name is girish Kedia and my account number is 1043466190 Well from the past few weeks, I am facing big problem with signals. I call for my complaint and after 24hrs technician comes and try to solve problem but he cannot and leaves me with 60-70% signals where most of the channels doesn't work. This happened for two weeks. On Sunday morning. 24th of may, technician comes and changes the position of DTH but the problem continues. He states that he will come tomorrow with senior technicians. Next day i.e., on Monday 25/05/2015 he comes again and removes by DTH and goes by informing that...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Disaster Customer care response

User
 Tryypta Thakur on May 26, 2015
Subcriber id --1075218592 I have been trying your cc # for last 3 days.Your customer care executive not even has sense of place the call on hold. On all calls I have face mute not even hold average of more than 20 min, ultimately i had to drop all the calls. As i am also working with private sector with hectic daily routine. Now today 4th day to waiting for your engg visit to check the problem. Please confirm either if you send someone to solve the issue or i have to esclate the matter to next level .And i would quite interested to discontinue your service as they are quite painful and irritating. Mridul...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - My Account showing -475 Rs.

User
 satish2568 on May 26, 2015
महोदय माझे नाव श्री. प्रकाश शंकर दमाडे माझा TATA SKY Subscriber ID: 1065366955 हा आहे माझ्या account मधे ४७५/- रुपये Minus मधे दाखवत आहे. मला माहित नाही कि हे कसे झाले ह्या साठी मी TATA SKY customer complaint पण केली आहे ९/५/२०१५ ला आजून प्रोब्लेम solve झाला नाही मी Daily call करत आहे प्रत्येक...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Poor Response for Complain Reference No.I8QVSGT (ID .1005793920)

User
 Ashwaniarora44 on May 26, 2015
I Lodged a Complain on Tata Sky Call center regarding to reinstalled my Damaged dish due to strom. As I Lodged the complain on 24th May 2015 at 9.00am and got the response you will contacted soon by Local service engineer and same will be resolved max by 12.00nonn on same day, but till 1.30 pm since no response was there I again call the call center only to get assurance it will be resolved soon. but no body resond again I Called up to call center around 3.30 Pm and this time i was put on hold for long to talk to Mr. Wasim ( head of Call center) and he Personally confirmed that your Complain will...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - unnecessary deductions

User
 rakeshivani on May 26, 2015
Hi i was cheated by Tata sky team by doing unnnecsaary deductions from my A/C my subscriber id is 1010643748 There was a problem in HD box from last 1 year and after every 3 months it is facing same problem also there rep told me that i dont have to pay anything for change it was written over service request too but still they deducted 600 Rs i told them to stop my services and refund my amount which also was not done ....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Tata Service issues

User
 Arjun Kumar Yenishetti on May 26, 2015
Not getting support from Tata sky team after giving so many complaints and they are closing the complaints without serving and visiting the location as well as they are adding wrong information. Compliant numbers are: I7Q75QD 22-05-2015 HYN8JT8 05-05-2015 HZGHAI3 07-05-2015 I2RXC06 13-05-2015 Attached SMS alerts and my registered mobile number is 9923810063 Thanks & Regards, Arjun K Yenishetti 9923810063...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Transfer My connection to New Home

User
 tnm on May 26, 2015
Hi, I am Using Tata Sky connection from Sep 2014 onwards. Now i want to transfer my connection to new home. I tried several time to contact to your representative through helpline. But they did not picekd properly and once picked but not respond. If you dont have good service i will disconnect it sure. Please make it possible to me ASAP. My connection Id :- 1136351093...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Regarding technical issue with many Tatasky channels

User
 Jeshna Shetty on May 26, 2015
My Tatasky id is 1144976881. I had subscribed to tatasky services on 26th January, 2015. After the technical installation, we started facing issues with many of the channels. When we contacted the Tatasky helpdesk, they told us to wait for few days and check again. After that, when we called them again after 2-3 weeks, we got a reply that there are some technical issues going on with Tatasky. So, again, we waited for 1 month but even after that, our issue didn’t get resolved. We had no option but to contact the helpdesk again and again. This time they sent a technician and he told us that we need...
Complaint comments Read comments Complaint category Entertainment and Recreation

Tata Sky - Cheating done by tata skyby giving wrong information

User
 Vijaykumarsoni on May 26, 2015
MY Tata Sky Subscription ID is 1021389265. I got a message that tata sky is changing its setup box for free. Your representative Mr. Trilok visited my residence at house no. 49, PS City Raipur on 21/5/2015. He told that u can replace normal setup box with HD box by paying 120 extra other than normal 02 month normal recharge of your my regular usage i.e. Dhamaal Pack of Rs. 230/- pm .. On his request i gave him 230 + 230 for two month recharge of my usage + 120/- for the cost of HD box. After paying on 21/5/2015 at 19:51 i got a message from Tata sky that """ Tata sky subsriber ID 1021389265 has...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - The technician does not come after repeated complaints

User
 MMajethia on May 26, 2015
Most of the channels are not working from quiet a few days, also i was getting a message when the TV was switched on . payment due 8/5/2015 whereas i had paid for the one year in advance, i had spoken to Pinkesh shah ( Area Sales Incharge Direct Sales), through i had got he connection done, on 22nd May as i was unable to connect to the call center number .he gave one more number and said to log in the complaint After umpteen attempts i was able to lodge the complaint @ around 10:00pm . i was informed someone will visit the [place on Saturday ( i had requested for someone to come in the morning and...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Request to deactivate my 3rd decode and refund the charges

User
 Sahaya Jude on May 26, 2015
Dear All, I am strangling deactivate my 3rd decoder and details are following : Standard 027XXXXX5890 00XXXXX6690 Still it is very difficult to get line in your call center. After many try finally (waiting 15 min) I have got line (Two weeks before). I have placed my request and they have promised to deactivate with 24 hr. Unfortunately, it was not done after 2 weeks also and I have been charged continuously Last one month. The worst part is a person called from confirmation departs. He confirm my request and he said my retest can’t be done. I was trying to get reason why not done but...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Signal issues and 7 Connection are not working

User
 Arjun Kumar Yenishetti on May 26, 2015
Not getting support from Tata sky team after giving so many complaints and they are closing the complaints without serving and visiting the location as well as they are adding wrong information. Compliant numbers are: I7Q75QD 22-05-2015 HYN8JT8 05-05-2015 HZGHAI3 07-05-2015 I2RXC06 13-05-2015 Attached SMS alerts and my registered mobile number is 9923810063...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Tata Sky - Regarding- Activation of pack without concern

User
 deopal singh on May 26, 2015
Dear sir Regarding tata sky ID 1090765155 today i have recieved a call from tata sky customer care (no. 911409340495) " he has told me that you are my best customer since last two year. i have a special offer for you for active music i had told him that we will inform you later. but customer care person dropped the call and send me a message.( request completed for monthly active music, rupees 49. current a/c balance Rs 223.17 due date 18 june 15 new monthly charges Rs 289 ) " .i donot need such type of any scheme so kinldy refund my money. and in future not to try this type of cheating....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Re-installation from dish connection is not yet done

User
 SRGobinath on May 26, 2015
I (subscriber ID 1106126228) have relocated from Pune to Bangalore and informed about the relocation request on Friday (22nd May). Still now I have not received any callback from the installation team and nothing is proceeded. As per my previously location, I was sharing the common dish and did not get my own dish. Every time I speak to the customer care representative they are saying the same answers... 1. Sorry sir 2. We will check with the installation department and they will check with you for the convenient time of installation 3. Installation will be done by today I have spoken to...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Bill Payment Done But no services Available

User
 prathamk1112 on May 26, 2015
Mycustomer id of tata sky 1060270335. Third class services of this third class COMPANY. After payment of tata sky bill, thn also they are not updating there system. amount is showing 2640 rs, in my account of tatasky. In there system there is showing Primary and secondary Active, but till now im getting services. i had paid bill on 22 may 2015, but till today i m getting the services from tatasky. from last 3 days this is going on. while calling on thete toll free num 18602086633, they ask all details after giving my all details they are disconnecting my phn and same fro, there Senior employe...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Share this page with others

  
  

Recently Discussed

1 hours 3 minutes ago
Tata Sky
Signal issues and 7 Connection are not working
4 hours 34 minutes ago
Tata Sky
Recharge
17 hours 52 minutes ago
Tata Sky
signal not coming
20 hours 50 minutes ago
Tata Sky
Bad Service
1 days ago
Tata Sky
Reg:Not Resolving My Issue....