Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
6742
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
508
266
158
114

Additional info
Contact Details & Contact Form

Help Center

Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
1%
Complaints
6742
Responses
0
Resolved
50
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Sky Customer Care related pictures (350)

Tata Sky Complaints & Reviews

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Tata Sky — Insertion of digicard

 Asoke Dalui on Jul 24, 2016
We have Two T.V. One is working. Another T .V. is showing "Digi card insertion was not right". In- spite of reap ted insertion of digi card, T.V. was not showing any picture. /functioning. It is beyond our control to operate .We are fade-up with this (2nd.) T.V. Please help by sending one technician to my flat, with a prior call in my registered mobile no:9830624889.

Thanks'

ASOKE DALUI
E.E-35/5;SALTLAKE ;SECTOR-II ;KOLKATA-700091....
Complaint comments  Read comments Complaint category TVs

Tata Sky — Adding pack without my permission

 aspire5741Z on Jul 23, 2016
I am a customer of tatasky having subscriber id 1046334338 in the name of Samar Das and is facing the problem from tatasky every alternate month that without my permission or request they are activating additional pack with my regular pack and thus charging extra money. previously by calling the customer service i have disconnected the additional pack twice but again and again they are adding the pack without my concern...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata sky...Bad service

 Sarita Raj on Jul 23, 2016
I am getting bad service from the TATA sky
There is no signal from last 3 week, , , but still it is not resolved, , even whether is cleared..

When I called customer care spoken to Mr saurabh he had given wrong commitment, for waiver of visitor charge, , , which is 200 rs..but when I got from the engineer he was demanding for 300 rs, , , and without visiting our place he went back ...

I am not willing to pay any charges...coz the signal quality is not our problem, , ,
mob-9769673721...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Disturbances in most of the channels.

 rana l s on Jul 23, 2016
There are a lot of disturbances in my Tata Sky DTH . Pl direct your service personal to attend the complaint . Also pl provide me the local contact no of your rep at Dehradun who could be contacted/ lodged complaint. The old number i have with me does not attend. Moreover for better services pl provide the contact no of all loclal service providers when ever the A M C changes.Prompt action will highly be appreciated.
regards
L S Rana
Mob 9411767359...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Wrong information provided by tata sky customer care executive and my account balance deduct by my account without my permission

 SSomani on Jul 23, 2016
Dear Sir,


Today received call from tata sky customer care of +911400931245 no.
and he told me our facility bla and bla ...finally he told me something additional pack for maths calculation channels no 8 and he told me only 6 rs charge for 91 days (THIS CHARGE ONLY ONE TIME), , and i m asking him than continue or not, , he said than discontinue than he deduct 6 rs my account without my permission and he said your last recharge date 19 july 16 and next recharge date 18 aug 16 but now your recharge date 6 aug 16 after 6 rs deduction and than he drop the call. i wanna...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Miss guide the consumer and give worst service

 Abid Tamboli on Jul 22, 2016
Respected sir/madam,
I am a customer of tata sky my id no;1159332434 had lodged a complaint on 20th july 2016 at 11;00pm for the network issue problem. I had called on tata sky helpline number but the staff of tata sky did not respond to my complaint and given fake trust that it will be done in 24 hours but it has not been solved so far.
So, i request to the people that please don't take tata sky dish [cable] because they give miserable service and give a fake trust to the consumer & miss guide the people which i am facing from 'tata sky'
Contact no; 9167131414...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Set top box.. Subscriber id : 1093820049

 prasun debthakur on Jul 21, 2016
Set top box are getting non functional after every 6 months and i am paying extra for new set top box... It has happened last few times.

When we make call to customer care they say we can provide warranty for 6 months only...

I am fed up with the service of tatasky and i feel i am being cheated as why the set top box get automatically non functional just after completion of warranty....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Miss guiding the customer

 kripakar on Jul 21, 2016
1. 1. i had received a sms on 14.07.2016 regarding to recharge of my a/c for rs.1925.00 so that my hd subscription will be activated for further one year with respect to 19.07.2016. that time my a/c balance was rs. 286.41 till 14.07.16 at 12.41 pm.
2. i had recharged my a/c for rs.2100.00 on 18.07.16 and my total balance become rs. 2333 at 4.11 pm as per sms received from tata sky.
3. again i had received a sms on 19.07.2016 at 8.37 pm that your current a/c balance is 2320.56 and your pack request is completed with due date 21.11.2016 and new monthly charges will be rs. 380.00.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Activating smart games without my consent

 _urbanmatters on Jul 20, 2016
I have a tata sky DTH connection. My subscriber ID is 1097716219

I have been travelling out of country since last 6 months. Tata sky on its own activated my smart games around April2016. Since then they have been charging me for this service.

Now when I returned back to India last week and saw previous bills, I realised that have activated this add on service without my consent.

I have raised two complaints QA3U4ML and QBXD46S . They are falsely claiming that they have got my consent on phone. If I was not in country, how will I give my consent.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata sky box is china bad product & and rong inform by executive

 karamjyot singh on Jul 20, 2016
Before one and half month i spoke with tata sky cutomer care because i am facing no signal problem and in my set box then he inform to me engineer will be visit my house he resolve problems he will be repair my setup executive didn't inform me after repair validity but engineer came my house and he just swiped my box. Now after one i called tata sky care they informed now your tata sky setup box validity and repaired validity over,

Now i am worried about why cutomer executive did not informed me all information and term and policies. Why engineer swiped my box because i was informed...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Complaint regarding the recharge of monthly package

 dhruvil10 on Jul 20, 2016
Hereby we need to inform you that we have subscribe for a monthly simple package of tatasky on 25th june, 2016. So as per your policy terms the tata sky service should work till 24th july, 2016. But our connection was cut on 18th july, 2016. When we contact to the tata sky customer care they said that we have subscribe any offer like re 1 per day for some special channel which we have never done or even haven't known about it. And not for this time whenever we recharge for a monthly package your tata sky provider cuts some amount of money from our account for some fake reasons and everytime we get...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky Connection — Tata sky connection

 sangram mallick on Jul 19, 2016
I have ordered tata sky connection on snap deal and the product had been delivered to me but tata sky excutive still donot giving us the connection. According to snap deal tata sky officers had to contact us with in 24 hour but its more than 72 hours they are not responding us. Its very disapoinng that the company which claims best service company in india is not tesponding us. The sub order no is - 17642711817 a
Seller adress
263 satra plaza, sector 19d above mercedes showroom
City - navi mumbai, state - maharashtra, pin - 400703
Company's vat tin - 27891107829
Company's...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky DTH Service — Cheating with miscommunication and charging unnecessary along with mental harassment to customer

 Sreta on Jul 19, 2016
My tata sky subscription id is 1015919622. I have been a very loyal customer since long, however now i feel highly cheated and harassed by the company.

I have upgraded my tata sky normal set box to hd box but i wasn't provided with the hdmi cable during that time, neither was i informed about any such thing that this hdmi cable only helps in the clarity of hd channels. Now at that time because i was ignorant about something, they cheated me. Now i know that they should have provided an hdmi cable along with the hd set top box coz i have paid the full amount during upgradation. Now...
Complaint comments  Read comments [1]Complaint category Utility Services

Tata Sky — About worst service

 manish4519 on Jul 19, 2016
I am manish agrawal, bearing customer id 1150994588. I have relocate my connotation on 13-07-2016. At that all chennal are not come, when i told represative, he said sir i ll check. But there is no any action i call customer care. Resprestive come told that sir threre is no signal come, i sent another person to relocate that. Till now there is any resolved of problem....
Complaint comments  Read comments Complaint category TVs

Tata Sky — Shifting of tata sky connection

 Pradeep Kumar Sharma 5 on Jul 19, 2016
I retired as medical director of headquarte hospital of central railway. I was residing in govt accomadation at churchgate mumbai. I was having tata sky connection. Subscriber i d :1087870836. I took mega hd pack along with multitv connection for one year.
I requested tata sky people on 21st march to shift my connection to dombivali. It has not been shifted till date. I had to take another cable connection at dombivali. I lost subscription of tata sky from april to august....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Package renewal issue.

 Lingaraj Maharana on Jul 18, 2016
I am a tata sky user and i have been facing lot of issues regarding the billing. The last time i had paid the bill of rs 1460 for semi annual dhamal mix pack as sited in the www.mytatasky.com page. After couple of days i receive a call stating that i have not paid the complete amount to avail 6 months pack. I was out of station once i was back i verified the details and initiated a web chat with the tata sky associates and informed that i would pay the difference amount. But it felled on deaf ears so ask for a call back from manager but i did not receive any call. I called the tata sky again and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Activation of new channels without information or acceptance

 Gupta. Suresh on Jul 18, 2016
I am subscribing to dhamaal mix pack since long. The charges are rs.270/- pm. But the company activate another channels without acceptance or intimation to the subscriber. Presently the company has activated commedy channel and levied rs.59/- without my acceptance and or even intimation to me and the monthly charges are revised to rs.329/- (270/- +59/-) i have been requesting to the company personally to customer care and also deleted the channel by deleting the additional channel through pack details yet the same is not deactivated. The amount of recharge rs.300/- on 17/07/16 is adjusted by including...
Complaint comments  Read comments [3]Complaint category TVs

Tata Sky — Set top box not receiving signal

 Simon Abraham on Jul 18, 2016
Sir, my id is 1009207596 i am not receiving signal on settopbox since 13 jul 16. wo q6jk9em of 15/7/16 outstanding without any action fm tatasky. recd 4 sms stating technical visits planned different dates. to our dismay nobody ever bothered to make acall inspite of repeated complaints. stereotyped answers within 2 hrs technicaian will contact u for appointments. tatasky is treating its customers shabbly. there is no forum to express our angush after paying advance yearly pakage. pls attend to our fault urgently....
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — Installation. moved from bangalore to mumbai.

 Jtydas on Jul 18, 2016
I am subscriber of tata sky from last morethan 7 years. Recent days service gone worst, definitely authorities should look into it.

I logged a work order request (Q6cvhpt) on 13th july, wednesday. And i got it done by today 18th july, so 5 days for just installation. Then why you send your service will be done by 24 hours. I have not got any response from any engineer untill yesterday. I called tata sky helpline not less than 20 times to check update, even i asked to increase priority on this. No proper communication of representative, poor understanding level. They only keep saying...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Request to resolve or deactivation of 1112935570 id

 sri ranga rao on Jul 18, 2016
Dear concerned,

Its been more than 10 days we have given a complaint on the services issues and we have already paid an advance amount in jun16 for the next one year for the further services, the same is due in aug16.

But we have not received any support and we asked you to disconnect the services as well. No revert we received on the request raised by us.

We want you to provide a proper service or disconnect the existing service and refund our pay.

Regards,
Sri ranga rao p
Cell: 9849022642
Email: psrrao@psrcs.In...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

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