Tata Sky Customer Care

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:1-860-5006633 [Toll-Free Number, except MTNL]
1-860-4256633 [Toll-Free Number, MTNL]
Satisfactory Rating
1%
Complaints
4692
Resolved
15
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata Sky Complaints & Reviews

Tata Sky - Disgusting, Annoying, Horriblestttt customer service

User
 Satyashree Sai on Aug 1, 2015
Cust id - 1006254724. Yesterday I saw brand equity ranking, and TATA topped the list. It can't be true, or the reviewers never used Tata Sky DTH. Every year i renew annual subscription at the end of earlier subscription, my pains begin. It just doesn't happen. Multiple calls and all in vain, you get to talk to bunch of dumb people who take a lot of your phone time and at the end when they can't resolve they disconnect the call. Each year have to connect with CEO helpdesk, Bangalore with a nice guy who resolves it for me. Same story this year. 1. For Tata sky's indiawide problem of...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - autumatically add active english pack

User
 rajneesh1983@ on Jul 31, 2015
sir my tata sys id is 1208001285. tata sky has self added active english pack and hd pack . we are unable to pay 344 rs per month .kindly take action against tata sky.they are no recieving call on customer care number .I have wasted 30 rs on calling.....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Sudden Death of Connection.

User
 suvankar.pal@hotmail.com on Jul 31, 2015
I had this connection for more than 5 years, the connection died today afternoon. Upon contacting their customer care (which is horrible) & by the way the CC do not keep notes of the conversation & you get automatically disconnected, hence you have to explain the problems multiple times; Like I was saying that upon contacting the customer Care and after explaining my problem to them and after much tecno-dancing (resetting etc) I was told that a technician has to visit and I have to shell out 170 bucks for it ! Morally I do not agree to pay unless there are any hardware issues related to my mishandling...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - deficiency and inadequecy in service

User
 A.N.Shukla on Jul 31, 2015
i am a subscriber of tata sky digital TV since last more that 7 years vide its customer I.D.No. 1021695117 and registered mobile no 9818370206. i lodged a complaint vide work order no. J3MZADP dated 14-07-2015, regarding the Error 2, and in response to the said complaint a technician from your company has visited to my residence and had reported that set top box is having some technical problem and it is required to be replaced and accordingly i contacted to your customer care no 18002086633 whereupon i have been told that there is some offer for HD box i have to pay Rs. 990/- for replacement of...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Misguide by customer care agent and tell lies about recharge

User
 Shravan Choudhary on Jul 31, 2015
last time i talk on tata sky toll free number for inquiry about my tata sky recharge scheme. first i call on 25 march 2015 than respective customer care representative told me that your plan continue on 1500 rs recharge for yearly combo package. but after recharging this at July month use all amount in monthly package so i socked at present, i withdraw this tata sky connection as soon as .
my tata sky id no. 1014380024
phone no 9461892404...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unavailability of services despite payment

User
 Tripto on Jul 30, 2015
I had opted for tata sky dhamal pack on 24.07.2015. I was promised two free regional packs with the basic pack. I had specified the same to customer care personnel on the very day. But despite payment and clear instructions, tata sky hasn't yet provided the regional bangla pack for which I had opted. I have been trying to contact their customer care nos but am being made fool of since i am made to wait each time with the answering machine constantly repeating the wait period as 4 minutes although i am actually kept waiting for 10 to 15 minutes. Also, when I tried registering with the subscriber...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - Geetha Udayakumar: Online recharge for tatasky

User
 udayakumar k h on Jul 30, 2015
On 28 7 2015 i made payment of rs805/- for recharge of Tata Sky monthly Subscription through Indian Bank RMV Br via net banking.The account has been debited and i have received confirmation message from the the bank. Now ihave been informed by Tata Sky that the amount has not been credited to their account. I have contacted Indian bank and they informed me to contact you . Please resolve the issue. My email id is udik51@yahoo.com...
Complaint comments Read comments Complaint category Banks

Tata Sky - Service not available

User
 Pranav Agja on Jul 30, 2015
Tata sky service is not available since 25.07.2015. I have complained ample number of times to their Toll NOTfree number regarding the same.I got the reply that tata sky representative will get back to me in a few hours.But I have still not got any call from the company. Also no proper person is available to whom we shall talk to and get a satisfactory reply. Complain no:JBJ8U07...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Defective set top box

User
 jpmcomplain on Jul 30, 2015
Dear sir; My Tata sky ID:: "1096339948" in name of Mr j p Mishra. With reference to my complain no. :: 1. " J688E83" dated 18 july 2015. 2. " J71UBV " dated 20 july 2015. I was given a defective set top box ; which got changed on 21 july 2015 after complain no 1 referred above ... and now TataSky asking the money for the same. kindly waive of the service charges of Rs 495/== as I got the defective piece in the first time itself on 14 june 2015 which malfunctioned within 2 weeks.. I have already complained for the above on your call center regarding this to a senior person. . Kindly...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sons / Tatasky - Worst service

User
 akshay kumar sangwan on Jul 30, 2015
My tatasky service is not there for last 10 days. I had made following complaint to you also few days back---TATA SONS/tatasky - Horrible service [New Complaint]
I have made complaints many times against Tatasky on your and other international forums for providing horrible service to their customers. My Tatasky ID-1037391487. I have been regularly paying their monthly charges but I don't receive signals for weeks. As pointed out earlier they shamelessly keep on debiting daily charges from my account without providing service. Tatasky service have been very terrible...AS a result some...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - My Tata Sky Plan Change Why

User
 sandip bhende on Jul 30, 2015
Dear Sir, My Tata Sky Subscriber ID: 1155465345 My Current Plain Rs. 240/- But sms to continuous Rs.365 /- माझा रिचार्जे २४० रु. होते तर ते कसे काय ३६५ रु. दाखवत आहे. मी १०.०७.१५ ला २४०/- रु. चे रिचार्जे केले होते तर ते १०.०८.१५ पर्यंत चालायला पाहिजे तर ते ३१.०७.१५ लास्ट तारीख का सांगत आहे. मला ते फोन...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - Tv not show in dhamal pack

User
 gaurav modi on Jul 29, 2015
Tata sky user no. 1120519390 / customer name: - gaurav modi
& tv channal not show due to poor transmit to dth service, rest other chanal...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Help screen is not showing and i am unable to get my subscriber id

User
 praveenvishu on Jul 29, 2015
Neither on home screen nor on helpdesk screen on my tata sky i can see my account balance or my customer id.I want to know customer id number
My digi comp no. Is 954152171102
Nds no. 5293827925014848
Digi card no is 000090558537
Model no. DSIDSI309TAT
Please tell me the id to recharge the account...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Unable to remove Base pack

User
 Arunkumar RS on Jul 29, 2015
I have been trying to remove my Base pack, but there is no proper response from customer care. And the worst thing is I am not able to do this on my own and the customer care also not supporting. This needs to be resolved as soon as possible...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Cable dth tv

User
 samardas on Jul 29, 2015
My tatasky id 1059449809 was asked to de-active with effect from 18.07.15 through toll free no on 16.07.15 and it was assured that same will de-active from 18.07.15 to 07.08.15 and the then my account balance was Rs107.58, But now I came to know that my tatasky id is going to deactive tonight due to non recharge.Actually I requested to toll free no representative 16.07.15 to de-active my tatasky id connection with effect from 18.07.15 to 07.08.15 as my entire my is proceeding to summer vacation.So question of de-active my id no from today's night does not arise now because it was assured that balance...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - No service of tata sky

User
 S.P.Hota on Jul 29, 2015
My subcrpition id is - 1085816666.

I am unable to see any chanel service for last 10days. I tried all 03 helpline numbers. Even registered my call back complaints. No call has been received from tatasky.

Meanwhile recharge of rs 500 / - was successful. There is no service. All helplines nos. Are busy even at midnight.

I am senior govt. Officer and i am unable to get any news chaneel forgeet entertainment / children packages.

If tata sky can not provide services and can not be reached by mail / online chat how cusumenr will manage his...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Tata Sky - To Close One connection out of Three - Tata sky Main Id -1031497017

User
 pankajthaker35 on Jul 29, 2015
I have already complained for above matter three times to Tata Sky customer care executive before two months.They told me to close this but til today my connection is charged. i Want to use only two connection and close one connection.Tata sky customer care executive don't give proper response and hold our phone more than half an hour so many times. I have already registered them my connection with Digicom number which i want to close. How can the charge for two months. See my account and inquire about your irresponsible executives to attend me. If with immediate effect from first close complain...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Bad service

User
 vishwakarma_bipin on Jul 29, 2015
My Tata Sky ID 1022968059 No sevice aftr several complain My set top box is not working since last 6 days, and no one is giving sevice and no technician has visit to check even though the customer care has assured that it will be solve within 24 hours. please do the needful from your end. thanks B T V...
Complaint comments Read comments Complaint category Entertainment and Recreation

Tata Sky - Deactivate everywhere TV

User
 Chitrom Saikia on Jul 28, 2015
my tata sky id - 1054102593. I have called Tata sky multiple times and they were not willing to take a request to unsubscribe me from Everywhere TV service. In your web site no option for deactivate this service and this is joke. so please deactivate my tata sky Everywhere TV service.and stop the deduction of admin fee 60 Rs per month. M.no - 8822692726...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Tata Sky - Setup box - Tata Sky

User
 Benarji Pattamsetti on Jul 28, 2015
Why do Tata Sky charge customer upon set box hardware failure? how much genuine it is? it's repaired within 2 years! i.e, hardware development failure. should have been warranty / extended warranty /insurances e.t.c Any service provider, can charge for services not for hardware failures! it's cheating!!...
Complaint comments Read comments Complaint category Electronics & Appliances

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