Tata Sky Customer Care

Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Tollfree:
1860 500 6633 [except MTNL]
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116
1860 425 6633 [MTNL]
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47
1860 208 6633
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1860 120 6633
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Contact Details & Contact Form

Help Center

Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
View More Information...
Satisfactory Rating
1%
Complaints
5820
Responses
0
Resolved
28
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata Sky Customer Care related pictures (317)

Tata Sky Complaints & Reviews

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Tata Sky — Signal problem

 Sohail jafri on Feb 12, 2016
Dear sir,
I customer having tatasky I.d no= 1020994024 is receiving poor signals recently that it is disturbing viewing every few seconds
So plz take this in account and do the needful helping process....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Asking relocation charges for improper installation of tata sky reps to make

 Sulochana Pannem on Feb 12, 2016
Tata sky reps had installed it at the location which is not acceptable to me and said that it should be done as per their convenience. They accepted to rectify it next day. Inspite of 1 1/2 months lapse, they did not turn up to rectify the problem even after my repeated request. Now, when i contacted tatasky customer care, they are asking for relocation charges for no fault of mine. They are not ready to take complaint also on their reps for improper installation done without my consent....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — Balance deduction

 Ssîìmplÿ Röhït on Feb 12, 2016
My Tata sky connection was relocate I gave money rs250 to your technician then after one day Rs200 was deducted from my account ID 1170327082. I complaint to your customer care but no action is taken so please.
Thank You!...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Monthly charges

 Sathees1 on Feb 12, 2016
In Tata Sky Website the amount for South Sports Special was mentioned as below, SOUTH SPORTS SPECIAL
120 Channels and services (view)
Duration : Monthly
Price : Rs. 230
Start Date : 12 Feb 2015
Paid upto : Annual tenure completed. You are now being charged subscription on a per day basis.
Renewal Price : Rs.2530

But they ask me to pay Rs.255 for this package. It's very bad practice from Tata Sky and ahy they are asking more amount than mentioned in Web site....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Services disrupted

 Radhika 70 on Feb 11, 2016
No technician has called or visited since past 36 hrs of complaint & have not compiled upon the confirmed text appointment..
..inuumerous calls to yr call centre are of vain ..Mr Amir ..yr team leader has promised to get it done as first call today ...we are highly disgusted with yr company s inability to keep up to the promises made ..very poor standard of after sales service...
Complaint comments  Read comments Complaint category Other

Tata Sky — Showing urgent payment warning

 Babu Kairali Pattambi on Feb 11, 2016
I'm babu from Kerala. (1161463565) I recharged my tata sky pack i think 17/1/2016 rs 190 . recharge was success but continusly coming urgent recharge warnig. So I can't see any channels. Many more time I was called to customercare but I have no reply from there. One day called to me from customer care .he was ask something in their language (Hindi). But I can't understand. He told to me one person called you in your language within 24hrse.but not call to me up to now.so please refund my recharge amount. Or equal compensation....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Activate active music without any call/sms

 Neej Amb on Feb 11, 2016
I am really upset with the TataSky customer care center and that's why I am writing it to you.

Whenever we call on customer-care they activate Active music when we end call. Last time they did
it for 6 months and after lots of calls and complains they did not refunded it neither deactivated it.
This time again they did it again and we are really upset with it.

I want that refund Rs.59 and last Active music charges for 6 months to our account.


Thanks in advance.

S N Sharma
Subscriber ID : 1068507662...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tv recharge problem

 Pooja.A.Solanki on Feb 11, 2016
I m Pooja (id no.1142765971)from raheja exotica malad marve ...i have recharge d tatasky packet of rs.500 on feb9 mr.vinay (mobile no.09930543935)have collected d money ...but now on tv it is showing tht we have nt recharge d packet ...nw wht we should to tell me urgent ...u guys giving very bad service ......
Complaint comments  Read comments Complaint category TVs

Tata Sky — Delayed relocation

 Sagar Bhadoria on Feb 11, 2016
Cust I'd: 1149007112

Requested for relocation since 2 days but no response from tatasky since request submitted

Had to vacate the place but getting delayed due to unprofessional handling of tatasky

This is the worst DTH service provider in our country....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — My registered mobile No. could not respond to your all helpline Nos.

 sonuanil on Feb 10, 2016
Dear Sir,
My ID 1174759298, In starting my total monthly charges is 425 only. I wish to change my pack in Dhamal mix Rs 250 but my registered mobile No. 9452984855 could not respond to your all helpline Nos. When I have made a call to those nos. always said this no. does not exist but all the SMS send by your company has been received by me on my reg mob. no. There is no response given by local office Ghazipur, U.P. So how I can talk to your executive to solve these problems as my reg mob. no. could not respond to your helpline nos.

Anil Kumar Pandey
Ghazipur, U.P....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Due messages not pertaining to us and also not relaying kannada channels properly

 Bhargava Goutham on Feb 10, 2016
Our tatasky ten digit id is 1017865039
we have been receiving due notices not pertaining to us since very long.we had once complained over phone which is of no avail.
we are also unable to view kannada channels for which we have subscribed and paid since the relay has lot of disturbances....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky/hd box

 Firoz G. Petiwala on Feb 10, 2016
Trying to get service for my box since january 11 2016.picture coming and goingand disorted picture.visited twice by service between jan 11and feb09 2016.each time different answer from the service man.one said reciever is bad we will change and the other said connection is badcallback and and i will come and fix it.my box is still in warrenty.
my ac/phone no is;8879190571....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Change the connection for new location

 amit_tatasky on Feb 10, 2016
I have many time call in tata sky customer care for relocate the new location of my connection. they received call and told me that for come my home. but everyday they are calling but not coming for relocate the connection. I have recharge of tata sky but due to this I m unable to see the channels. please help....
Complaint comments  Read comments [2]Complaint category TVs

Tata Sky — Fault did not rectified as my connection is under warranty period

 anand porwal on Feb 10, 2016
I have complaint to Tata sky on 07/02/2016 with reference to work order no. MQCDM3T vide my customer ID No.1155037904 but without rectify the fault my complaint has been closed on 10/02/2016, It is done unjustified with me because my tata sky connection is under warranty period. please advice me what further step we should be taken so that technician of tata sky attend to rectify the fault.
Necessary action may please be taken as early as possible.

thanks.

Anand Kumar Porwal....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky Services — We are not at all happy and very much troubling with your transmitting services... Let me know, whether you rectify it...'or' we withdraw

 JBson on Feb 9, 2016
Kuppa srinivasa sastry.,
Nodal officer.,
Tata sky ltd., 4th floor
“ domokonda house bhupal towers,
Somajiguga, rajbhavan road, hyderabad – 560 082

Our subscription no is: 1120342637 & the rmn (Registered mobile number) is 9490480067.
When once we became your subscriber and upon our recommendation at least, 50 nos. Of families opted for 'tata sky' subscriptions.

For the past 2 months our channel services are not good/not at all giving picture.
E.Tv and its parallel channels
Gemini and its...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Tata Sky — Id - 1122593484 - unable to view channels

 Addy9612 on Feb 9, 2016
Hi,
I am not able to view the following channels, please look into it provide an solution ASAP:
813 - Udaya Movies
814 - colors kannada
815 - TV9 kannada
816 - udaya music
818 - suvarna
820 - zee kannada
822 - kasturi
823 - suvarna news
824 - udaya comedy
825 - public TV
410 - star sports 4...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Rent no. Change

 rajendrasr on Feb 9, 2016
Tata Sky — change mobile number

442 Reviews
Su suyogmegha
Add a Comment
Dear Sir/Madam

My Name is suyog manohar shinde.and My Tata Sky ID No.1054167448

I have a complane that I have lost my old mobile no.9649669572

In future my process in your company with my new mobile no.9001016923. and in future you contract me my new no. ( 9001016923 ).

So please you update my new mobile no.in your siystem.

Thanks,

Regard !!
RAJENDRA SINGH RATHORE
Mob.no.9001016923...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Misguided - non refund - subscription id 1077805081

 Mythili rajaganesh on Feb 9, 2016
My subscription id 1077805081. I want to change my monthly base pack subscription pack to annual pack. I specifically asked about the free offer in showcase for grand sports annual subscription . Their representative said its free. So i changed to grand sports annual pack of rs .5335. But now they were saying its not applicable for my pack. Their representative totally misguided and made fraud. I asked for refund, but they are not responding.Please resolve my issue

note: hear the recorded call for verification...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Asking again for relocation charges, when paid for the same location a few months back.

 Kaushal Dhiman on Feb 9, 2016
I had relocated to a different place within the same city a few months back.
Had called up tatasky, and the engineer had taken the relocation charges, and installed the dish, and wiring. yesterday I called up informing a signal problem, as per TATASKY records, my records have not been updates by them, and asking to pay again for relocation. If in case the relocation charges had not been paid then, how did they come & install the dish ??? why should I pay for it again ???. Record keeping is their problem, not mine... I am not married to Tatasky, there are many other service providers who will...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Add on pack

 kishore veerabhotla on Feb 8, 2016
I have requested for English movies pack ofRs.75 on 28th Jan 16. But what I understand from customer care executive is that HD pack was also activated. When I asked for the request number for activation that executive put the phone on hold for ten minutes. Tatasky cheats people with their bloody products and will ethics....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

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