Panasonic Viera Tx - 26le8c — television has a limited life

Address:Kerala

I have purchased one Panasonic, Viera 26” LCD television on August 2010.Now the TV is not working and the matter was informed to your service engineer .The service engineer informed that the compliant could not be rectified because of the non availability of the spares . Also he informed that the above model has been withdrawn from the market. They offered a replacement by paying Rs15,000 for 32’ TV.We can purchase new brand other than Panasonic with this amount



From my experience Panasonic, Viera 26” LCD television had a limited life. Dear Customer if you like to purchase a LCD television please go for any brand other than Panasonic, Viera .and be sure that the manufacturer is providing minimum 3years warranty .
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Comments

yes it is right.
absolutely correct.no mistake...
I am not agree with you, I am too using this TV from so long & never find any problem,
If spare is not available that doesn't mean brand is not good.
Spare may be unavailable for sometime. you better escalate the problem to the dealer or company helpline, I am sure they will rectify your problem
Dear Customers,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@in.panasonic.com or revert on the ongoing thread itself.

Regards,
Customer Support Team
Panasonic India
Dear Sir

Reference to my complaint registered on august 17, 2012 and your reply dated 18th august, I am not in receipt of any reply in my email and I was not in station for the last two months.Still I am keeping the TV in my house hoping that you will do the needful and make the TV in working condition.Waiting for your earliest reply


Thanking you
Asoka Kumar
Scientific officer, Indian Rare Earths Ltd
Beach Road P.B.No:38
Kollam-691 001
Ph:[protected]
The product of Panasonic TVs are possibly the worst in the market. My TV of Panasonic model no TX-26 LE8C has failed just after 3 years warranty period and service mechanic suggests new purchase as repair cost is equally high.
BIRANCHI NARAYAN MISHRA
Naharkanta
Bhubaneswar, Odisha
Phone: [protected]
Me too have the same TV Lx 26LE8C, not working since last 5 months. the mechanic said its mother board has failed and it will cost Rs 7000/-. could you please let me know the actual cost of this mother board of Panasonic make? my contact no is [protected] and my mail id: [protected]@rediffmail.com
thanks in advance.

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