[Resolved]  Pantaloon Outlet On Senapati Bapat Road, Pune 16 — Lethargic Service

Address:Pune, Maharashtra

I had purchased 1 shirt and 2 t-shirts from the Pantaloon Outlet on S.B. Road, Pune on 22nd Dec 11. But since the size was small, I had gone to the outlet on 28th Dec 11 to get the t-shirts exchanged. I took me around 45 minutes to do this at 3 pm (when there was not much of a crowd in the outlet)

Reasons
1. Wrong credit note was made (for lesser amount)
2. All cashiers had gone for lunch at the same time, leaving behind 3 girls at the payment counter with no idea what they were supposed to do.
3. Too much time to get the credit note rectified.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear customer,

Hi, I am Priya from Future Group. I apologize for the behaviour of the staff at Pantaloons. Let me assure you feedback and concerns have been forwarded to the store manager. Hopefully next time around you have a better shopping experience.

Regards,
Priya
Future Group Care

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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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