Pantel Technologies — Delay in the dispatch and shipment of Pantel Tpad with booking id: PENT00104884 | |||
Sir I have booked a pantel Tpad through their website www.pantel.in and around 2 months later i.e on 23rd i got their mail regarding the payment as the delivery was ready. On 25th morning, as it was written in the email, i submitted an amount of Rs. 3749 in PNB using challan. It was written in their email that in a day or two, they will verify the payment and they will send the dispatch email to me. I waited for 3 days and after that when i contacted their customer care, the employees said that we have not updated your payment and they requested me to show the challan copy. I showed them the depositor copy and then on call, they assured me that in 1 day u'll get a dispatch email as your payment is confirmed. Today, I got a mail regarding the payment that it is still on verification. After such a long mental torture from so many days i'm not getting a proper attention of the employees towards me and the company is intentionally ignoring my mails and calls as they wont answr until and unless i mail them 25 times a day. I just want to know the current status of my tablet that is the payment verified or not. And when the dispatch will be scheduled? Thanking you, Karan Harshavardhan Booking id: PENT00104884 email: karan89.[protected]@gmail.com Ph: [protected] Was this information helpful? | |||
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Hey, they are busy at all times and that is why their customer care goes busy. Try contacting them on twitter, they are responding quickly there. My tab was delivered in good condition some days back and its working perfect. Hope you get your soon...
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