Dear Sir,

It has 6 months i have purchased a mobile phone model: W580i from sony ericsson and since then i am suffering every now and then. There has been a lot of problem faced and the biggest dissatisfaction is service deliver by an authorised service centre of SONY. The details of the service centre is as below:

BABLI MEDIA,
106A, Raja Dinendra Street, Shyam bazar,
Kolkata - W.Bengal

The people over there are very misbehaving and gives false commitments to customers when it comes to delivery. It is alredy more than twenty days that i have given my phone to them and till now i have been harassed thrice by them giving false commitments. It is really very hectic for me to go to their service centre and then return dissapointed.
As i don't have a spare phone so i am not able to receive any all my important calls.
So it's a request from my side to look into this matter as these kind of service delivery is not atall expected from a brand like sony and take appropriate action against that service centre.

Thanks and regards
Amit Kumar Mitra