[Resolved] Paytm.com — balance not refunded | |||
Dear sir, ,my order number is 7553385.i recharged the number (BSNL [protected]) but failed. i have given repeated mail for return my amount . i got mail that you have credited rs 24 in my paytm cah account. i am sending my screenshot of paytm cash account.it is clearly showing tha paytm cash balance is 0.00. so to whom you have credited . i want immediate reply. you are not responding properly. i am sending mail to refund my amount you are replying to give feedback? you are understand the problem or not? regard saroj mob:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.
Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.
There was a delay in receiving the payment confirmation from your bank, as a result we were unable to instantly process your recharge.
Amount of Rs.24 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Best Regards,
PayTM.