[Resolved] Paytm.com — recharge fail | |||
dear sir, I have done online recharge my data card no.[protected] photon plus amount Rs.2501 by debit card o[censored]CO Bank through www.paytm.com on the dated 25.02.12 but recharge failed order no.19512989, after that I have given bank transfer in the same date but till date refund amount yet not shown into my bank a/c. From Sanjoy Majumder, Mobile no.[protected] e-mail- chumki.m.[protected]@gmail.com ( Register mail in the paytm.com site ) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com