Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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74%
Complaints
27
Pending
0
Resolved
20
+91 22 4214 4400
B5-B6, Narayan Plaza, HDFC Compound, Chandivli Rd., Andheri (E), Mumbai, Maharashtra, India - 400072
It is highly unfortunate that you write this complaint on a third party website without verifying the facts you should have at least sent us a mail on merchant.[protected]@paytronicindia.com and given us an opportunity to resolve your issue however as per you complaint we would like to inform you that the recharge on mobile number [protected] with order id[protected] has been reversed on the[protected], recharge on mobile number [protected] with order id[protected] has been reversed on[protected] and recharge on mobile number [protected] with order id[protected] has been reversed on[protected].
This is highly unfortunate that in spite of prompt service you have leveled unsubstantiated allegations on us on a third party website. We follow a fair and honest system of business with all our merchants we might be delayed in our investigations but we will never withhold our merchants money without just cause.
I request you to kindly mail all your queries on merchant.[protected]@paytronicindia.com and give us an opportunity to help you better.
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With Regards,
Pradeep Shetty - Sr. Manager Back Office & Customer Service
Paytronic Networks Pvt. Ltd,
B5-B6, Narayan Plaza, HDFC Compound,
Adjacent to Boomerang Business Center,
Chandivali Farm Road, Mumbai - 400 072
URL: www.paytronicindia.com