[Resolved]  Pepperfry — cancellation of confirmed online order after receiving payment

Address: Jammu, Jammu and Kashmir

1. i made a online purchase of a ladies watch through online selling site pepperfry.com on 23 feb 2013.
2. the order no was[protected] for Playboy Stylish Watch Model: PBH0508BLBKB for an discounted amount of Rs 1799.
3. i made online payment and my order was accepted and a receipt was forwaded to my mail saying that the item will be shipped in 7 working days
4. however on checking the status on 07 mar 2013 to my utter surprise the order was cancelled and amount shown refund, however no amount was credited to my account.
5. on checking the website i found that item is still available for sale though at slightly higher price. the website kept my payment for 15 days and has cancelled the order after due confirmation . the copy of reciept is attached for your perusal.
6. i request you to pass direction to the pepperfry to complete my order at the promised price at the earliest


Dear prabhat bist,
Thank you for placing an order with Pepperfry.com. Please make note of the shipping timeline for your items in the Order details given below. Also keep in mind that the Shipping days do not include Saturdays, Sundays and Public Holidays.
Here are your Order Details:
YOUR ORDER #[protected]
Order Date: 23 Feb' 13 Mode of Payment: Online Payment
SKU(s) Item Qty Price Shipped In Sub Total
ACM1569MA218879 Playboy Stylish Watch Model: PBH0508BLBKB 1 Rs.2,499 7 Working Days Rs.2,499

Your Order would be Shipped to:

Maj prabhat bist
C/O NARENDER KUMAR 603 A , GANDHINAGAR
JAMMU 180006
India
Mobile: [protected] Subtotal Rs.2,499
Discount (PREG700E8HDF) Rs.700
Shipping & Handling Rs.0
Grand Total Rs.1,799
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Aug 13, 2020
Complaint marked as Resolved 
 
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