[Resolved] Pepperfry.com — Fraud

rachaconda

from Mumbai, Maharashtra

Address:

Rangareddy, Andhra Pradesh

I have purchased green tea from pepperfry.com website two week ago and this is what they say after deducting money from my credit card

Hi Madhu Sai,

Greetings for the day.

Thank you for writing to us and sorry for the inconvenience caused.

Your order number[protected] has been cancelled due to the failure in the payment procedure on 13th April, 2012, so you have not received Green tea yet.

For further assistance kindly get in touch with our customer support team on our toll free number *[protected].

Please refund my money and to other people who are reading this never buy from pepperfry.com i think they are a fraudulent business entity

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pepperfry Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Madhu Sai,

Please accept our apologies for the inconvenience caused. Your order #[protected] was cancelled due to an intermittent system error; however, once you highlighted this to our team (Thank You for doing so); we shipped the order via Quantium AWB# D39633359 which was delivered on 11th May as per the website.

Thanks once again for giving us the opportunity to make amends.

Warm Regards,
Team Pepperfry

manishkp

from Delhi, Delhi

Order No.[protected]
I ordered one Sony 16GB SD (SDHC) UHS-1 Card - 94MB/s Class 10 MRP Rs.1350/- "But" they sent Sandisk 16 GB 30 MB/s Card MRP Rs.1010/-. This is sheer cheating at their end.