[Resolved]  Pepperfry.com — Unable to obtain proper refund

Address:

East Delhi, Delhi

Hi,

Pepperfry is the most ever pathetic site ever visited in all online shopping sites.

I had to order something for over 2000 to avail of an offer of a Rs 700 discount.
I ordered a pair of jeans and a sweatshirt with the order no[protected].
The sweatshirt was delivered and the jeans was not as it was out of stock.
Thus the points were credited to my account.

Now since i had points i again placed an order with the order no[protected]
Which was for a different pair of jeans and a coffee mug which i didn't need.

No again i was delivered the coffee mug but the Jeans was not delivered and again i was given the pepper points in return.

Now when i requested cash to be refunded to my account the Pepperfry team is telling me they have refunded INR 38 to my acct.
This is against a purchase for Rs 1400 which i had made in the first place.

Please help me get the entire cash refund.

Thanks,
Vaibhav Srivastava