[Resolved]  Pepperfry.com — Wrong shipment..Ordered Beanless Ball, Delivered China Made LED torch

Address:

Punjab

I ordered for a Beanless Ball from Pepperfry.com on 7th October, 2012 and they have delivered it today but instead they have delivered a China Made LED Torch..I was not home so my mother received the shipment so she couldnt check it at that point. This is utter nonsense and really a big fraud and the best part is they have also send the payment invoice along with it which is clearly mentioning about the beanless ball. I tried getting in touch with their customer support and they had told me to send the pictures on some address which I had requested them to mail me but they declined to do so. I have tried to get back to them again but failed to do so. Now I have this torch and no idea of how to get my money back or get a replacement.

Regards,
Deepak