[Resolved]  Pepperfry — Faulty Product

Address:

Mumbai City, Maharashtra

Hi there,

Pepperfry is just become worst.. today I have received a hand blander from them and they have sent it in the original box by applying a address sticker .. not even put it in a plastic bag also… on top the all the have sent me faulty blander.

When I tried calling CC number.. I have to wait for at least 15 min to get connected, Secondly their CC lines keeps disconnecting..

What I come to know when I complained of the product I have received that, there is no replacement police.. means if your product reach to me faulty I can not get that replace with a new one.. You will return my money once you return it to them..

CC is the worst ever I faced.. specially the lady with whom I spoke "Ms.SEEYA"

What I can interpret from this all is that you sent me faulty product (One can understand the condition of the product just seeing the box in which it arrives) and now if I want my money back I have to send it back to you and than again get it to painful process of coordinating with your CC to get my money back. by the time I will get my money back you would have used it for 25+ days.