[Resolved] Tata Indicom — Plug 2 Surf | |
Sir, I had taken the TATA Indicom Plug 2 surf in late February which acctivated on 18th Fav 2009 Its under free for 1st 2 months post paid 799/899 plan. well before I take the plan it was said by the retailer that I will get at least 50Kbps speed (My plan was 799/899 unlimited) but I don't know why but from the date of activation I never get more then 15kbps download speed. I complained in their office (RMS Chowmuhuni) regarding the speed but they didnt give me any suitable answer. whatever that's not my problem. After complete of 3 months I went for de-activation and surrendered the "SIM". In front of me they even break it into two piece and accepted my surrender. But after one month they send me a bill showing that I have a 606/- rupees painding. And for that reason it was not surrendered so I have to pay more one month' pay. That means now they want around 1300/- from me. My question is if they already accept my surrender and give me the surrendered copy then why I have to pay those bills? And if it is not surrendered because of that prev. balance (606/- Rs) then why didn't they give me a early warning, why they are telling me this after One month..? today (16.06.2009) I pay more 606/- Rs (that is their showing balance when I was there at the time of surrender the Sim) But Now I don't wana pay more. That because that extra bill was calculated after my surrender. And I have the proof also for that. Please advice me what I have to do and how can I stand with my rites. Date of activation : 18.02.2009 2 Months free complete: 18.04.2009 Date of surrender : 20.05.2009 with Rs. 1040/- today I paid more: 780/- (606/- + tax) they want more: Around 700/- - 800/- My TATA Indicom Plug2surf no: [protected] I forget to add my personal details: Name: Subhadeep Bhattacherya Address: Bardowali Near B.O.C Agartala Tripura (west) My Phone : [protected] PLEASE PROVIDE HELP ... PLEASE Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 14 Comments | |
Comments
Tata Indicom Plug 2 Headache (Not Surf)
Tata Indicom Plug 2 Headache (Not Surf)
Tata Indicom Plug 2 Headache (Not Surf)
Tata Indicom Plug 2 Headache (Not Surf)
Tata Indicom Plug 2 Headache (Not Surf)
my husband had same problem and he is having a big headache solving that problem and he is really really agitated with their slow and "cut and paste" response. TATA INDICOM PLUG TO SURF IS REALLY A BIG CHEATING AND THE COMPANY IS A CHEAT AND CROOK
there is too much problems in display while using the internet
images are totally unclear i suggest my friends dont buy any product of tata indicom there is no response for customers and customer complaints i dont know what to do now
images are totally unclear i suggest my friends dont buy any product of tata indicom there is no response for customers and customer complaints i dont know what to do now
Dear Sir
I purchased Plug 2 Surf modem at New Panvel on 6th Aug 08 from AAKASH TELECOM New Panvel.
My Plug 2 Surf device has not been working since the time I bought it and a complaint was lodged through the shop. The service engineer after inspecting the device informed me that I will be required to Visit the Vashi Tata Indicom Customer Care Hub.
I visited the Tata Customer Care Hub at Vashi on 4th Sept 09.
Tata Customer Care HUB at Vashi asked me to go to Chembur to Authorised service centre o[censored]SB Modem i.e. UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai.
On 5th Sept 09 I handed over the USB Modem to UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai. anUCOM Technology informed me that I will have to wait for a replacement and they will inform me after they get the replacement. After making various phone calls, on 24th Sept 08 I am being informed by UCOM TECHNOLOGIES PVT LTD Chembur, Mumbai that they will give me a DO and on that basis I will be getting the replacement for the modem from the shop I purchased the device
It has been about 1.5 months since the time I bought the Modem and Sim card No. [protected] and 20 days since I handed over it for replacement.
I AM VERY MUCH DISAPPOINTED WITH THE MANNER IN WHICH THE WHOLE MATTER HAS BEEN DEALT AND THE SERVICE PROVIDED BY
UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai. The very first day I could have been given the DO for the replacement.
Dhirendra Bahadur Singh
[protected]@gmail.com
[protected]
I purchased Plug 2 Surf modem at New Panvel on 6th Aug 08 from AAKASH TELECOM New Panvel.
My Plug 2 Surf device has not been working since the time I bought it and a complaint was lodged through the shop. The service engineer after inspecting the device informed me that I will be required to Visit the Vashi Tata Indicom Customer Care Hub.
I visited the Tata Customer Care Hub at Vashi on 4th Sept 09.
Tata Customer Care HUB at Vashi asked me to go to Chembur to Authorised service centre o[censored]SB Modem i.e. UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai.
On 5th Sept 09 I handed over the USB Modem to UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai. anUCOM Technology informed me that I will have to wait for a replacement and they will inform me after they get the replacement. After making various phone calls, on 24th Sept 08 I am being informed by UCOM TECHNOLOGIES PVT LTD Chembur, Mumbai that they will give me a DO and on that basis I will be getting the replacement for the modem from the shop I purchased the device
It has been about 1.5 months since the time I bought the Modem and Sim card No. [protected] and 20 days since I handed over it for replacement.
I AM VERY MUCH DISAPPOINTED WITH THE MANNER IN WHICH THE WHOLE MATTER HAS BEEN DEALT AND THE SERVICE PROVIDED BY
UCOM TECHNOLOGIES PVT LTD at Chembur, Mumbai. The very first day I could have been given the DO for the replacement.
Dhirendra Bahadur Singh
[protected]@gmail.com
[protected]
I bought Tata Indicom's Plug2Sur[censored]SB connection as a backup for my MTNL internet. It worked for the normal internet. But it is not working if I try to connect to my client's VPN. Perhaps it blocks some tunnelling. Therefore it is not at useful to me. There is nobody to listen to and nobody to service to. I don't know where to go with my complaint. When I try their cust care number, there is a series of automated responses which never leads to customer service executive where you can talk to someone. There is some fraud in their customer care number 12525. You never reach to anyone and the automated voice response ensures that you are in circles. Govt should look into this fraud. Has anybody successfully talked to anyone on 12525 in Mumbai?
Regards,
Ajit
Regards,
Ajit
Dear Sir/Madam,
I have no any complain i just wanted to know the charges of plug 2 surf facility and all.
so, please let me know the information about it.
Thanks...
I have no any complain i just wanted to know the charges of plug 2 surf facility and all.
so, please let me know the information about it.
Thanks...
this is very true
tata indicom is really worthless, nothing work .
the more worst part is that they have only one engg. in my city i.e, kanpur n the eng doesn't have any idea where 2 plug this modem. tata indicom cheats people
tata indicom is really worthless, nothing work .
the more worst part is that they have only one engg. in my city i.e, kanpur n the eng doesn't have any idea where 2 plug this modem. tata indicom cheats people
TATA Indicom — Plug 2 surf
Sir, I had taken the TATA Indicom Plug 2 surf in late February which acctivated on 18th Fav 2009Its under free for 1st 2 months post paid 799/899 plan. well before I take the plan it was said by the retailer that I will get atleast 50Kbps speed (My plan was 799/899 unlimited) but I dont know why but from the date of activation I never get more then 15kbps download speed. I complained in their office (RMS Chowmuhuni) regarding the speed but they didnt give me any suitable answare. whatever thats not my problem.
After complete of 3 months I went for de-acvtivation and surrendered the "SIM". Infront of me they even brak it into two piece and accepted my surrender. But after one month they send me a bill showing that I have a 606/- rupeese painding. And for that reason it was not surrendered so I have to pay more one month' pay.
That means now they want arround 1300/- from me. My question is if they already accept my surrender and give me the surrendred copy then why I have to pay those bills? And if it is not surrendered because of that prev. balance (606/- Rs) then why didnt they give me a early warning, why they are telling me this after One month..? today (16.06.2009) I pay more 606/- Rs (that is their showing balance when I was there at the time of surrender the sim) But Now I dont wana pay more. That becuase that extra bill was calculated after my surrender. And I have the proofe also for that.
Please advice me what I have to do and how can I stand with my rites.
Date of activation : 18.02.2009
2 Months free complete: 18.04.2009
Date of surrender : 20.05.2009 with Rs. 1040/-
today I paid more: 780/- (606/- + tax)
they want more: Around 700/- - 800/-
My TATA Indicom Plug2surf no: [protected]
with respect Subhadeep Bhattacherya
modem unpluged plug modem
zdgdgg
hi, sir
my compaq disc of tata indicom usb modem instoller is broken how can i get that "plug to serf ''softwear?
my compaq disc of tata indicom usb modem instoller is broken how can i get that "plug to serf ''softwear?
yh6erko
data session chrges Rs 0.10 every 2hrs i am not using net
my tata indicom cdma phone shows every 2 Hrs data session chrages Rs0.10 dats usege 10kbs From 4months continuously approximate i lose Rs 120Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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The monthly charge was just Rs.325/- with 30Hrs free usage.
TATA INDICOM PEOPLE ARE REALLY A BIG CHEATER
TATA INDICOM PEOPLE ARE REALLY A BIG CHEATER
TATA INDICOM PEOPLE ARE REALLY A BIG CHEATER
TATA INDICOM PEOPLE ARE REALLY A BIG CHEATER