[Resolved]  PNB ATM At Sheikh Sarai Ii — DEBITED RS.10000 WITHOUT DISPENSING THE AMOUNT

Address:

South Delhi, Delhi

The Branch Manager
Punjab National Bank
Sheikh Sarai Phase-I
New DelhiT
Sub: Regarding ATM transaction dated 23rd June, 2010 at SHEIKH SARAI PHASE-II

Ref: Complaint No. AT [protected](HELP LINE) dated
23rd June, 2010

This is to bring to your kind notice that yesterday (23rd June, 2010 at 20.24 at AM ID D2150400) I tried to withdraw Rs.10,000/-(Rupees Ten Thousand only) from PNB ATM located at Sheikh Sarai Phase-II, New Delhi-110017 using my SBI debit card. The ATM machine didn’t dispense the requested amount but the transaction slip dispensed from the ATM machine reflecting Rs.10,000/- debited from my account. The ATM machine also stopped working after that. The facts were brought to the notice of Security Guard deployed for this ATM who advised to complain SBI.
The details mentioned on the transaction slip are as follow:-
Date: 23/06/10 Time 20.24 ATM ID: D2150400
CARD: 622018XXXXXXXXXX994 TXN.NO. 6477
WITHDRAWAL RS.10000.00
FROM SAVINGS A/C [protected]
AVAIL BAL RS.26981.00
RESPONSE CODE 000

In view of above you are requested to kindly get reversed the said amount of Rs.10,000/- and transfer the same in my SB a/c No. [protected](SBI, Masjid Moth Branch, New Delhi) OR send the DD at the below mentioned address .
Thanking you,
Yours truly,
(RASHMI)
Present address: 36 F Pkt K
Sheikh Sarai II
New Delhi-110017:
Dated the June 24, 2010 SB a/c No. [protected]