PNB ATM — WRONG DEBIT FROM ACCOUNT

santoshkumar1982/30

Address:

Central Delhi, Delhi

MYSELF RAMAWATAR SINGH HAVING ACCOUNT NO. [protected] IN PUNJAB NATIONAL BANK,AKP BRANCH GHAZIABAD. ON DATE[protected] I WENT TO ATM OF PNB CANNAUGHT PALACE,TROPICAL BUILDNG[ATM ID W1013300] AND DONE THE PROCESS OF TRANSACTION OF Rs 5000 FOR TWO TIMES BUT CASH WAS NOT DSPENCED ON BOTH OCCASION .ON THIRD TIME I RECIEVED Rs 5000 BUT IN TRANSACTION RECIEPT I GOT Rs 15000 FROM MY SB ACCOUNT[Rs10000 MORE].THEN I CALL TO CUSTOMER CARE FOE ALL THAT HAPPENING[COMPLAINT NO.57545036] AT THE SAME TIME.BUT MY WRONG DEBITS COMPENSATED TILL YET

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Comments

vinil kapoor

from Gurgaon, Haryana

Sir,
I am CA a/c holder no [protected] in the name of Shiva Hardware, Faridabad. I had used the ATM at sector 16, HUDA market for the withdrawl of Rs. 5000/-on dated 3.5.12, at about 5:30 PM. The machine did not dispensed the amount and the same was immediately debited to our account.
I had registered a complaint on toll free no. [protected] on the same date at 7:08 PM with Complaint No 57717556.Till now we are not given the credit and failure at this part could be very harmful as one goes to the ATM only at the eleventh hour of the necessity and some how the balance or the amount desired is not disbursed at the required moment then where should the sufferer go?
The urgent requirement of the money in the emergency case can never be met and the discrepancy could be very fatal in some cases.
Therefore pl rectify the error and give the immediate credit.
Thanks and regards,

Vinil Kapoor
Shiva Hardware A/c. No. [protected]