[Resolved]  PNB — No money received from ATM but amount debited from the account

I had approached the Andhra Bank ATM situated at Garden Road, Ootty (Tamilnadu State) on 4th November, 2009 for withdrawal of Rs. 10000/- from my Card No. 504884XXXXXXXXX1815 at 13.09hrs.I had entered my PIN No. and follwoed the instructions displayed . I had entered the amount of withdraw. i.e. Rs. 10000/- but I got the transcation slip vide REcord No. 2305 stated that " TRANSXATION DECLINED RESPONSE CONDE UNABLE TO PROCESS".

But while I apprached the PNB at Rajkot (Gujarat State) where I hold my Saving Account and got updated my passbook wherein it has been shown the said transcation as debited in my account. Actually on 04.11.2009 I had not received my money from the ATM of Andhra Bank So I had gone to another ATM of State Bank of India at 13.47 hrs on 04.11.2009 and withdrawn Rs. 10000/-. Thus I had actualy withdrawn Rs. 10000/- only on 04.11.2009 whereas two trasactions of Rs. 10000/- each are shown debited in my account in the date of 04.11.2009

Therefore I request you good self to do the needful and credit Rs. 10000/- which I have not received through the ATM of AndhraBank of Ooty (Tamilnadu State).

Thanking you.

Yours faithfully,

Surendra