PNB — Regarding Wrong ATM Transaction

Address:Haridwar, Uttarakhand

I had gone to withdraw the money in PNB's ATM at Kathara Bazar Jwalapur, Haridwar Uttarakhand on Sunday (15-Sep-2013). I requested for 15,000 Rs. but ATM did not give me money, after that when I went to another ATM of PNB Bank then 15,000 Rs. had been withdrawn from my account. I complained to toll free no. they gave me 7 working days time to resolve my problem, My complaint no. is 60344950. But Today[protected] I called them again to confirm my complaint procedure then they replied that the money is not refundable because that transaction was successful at their end. So I have lost 15,000 Rs from my account. Therefore I want to launch a complain in consumer court to get back the 15,000 Rs into my account. Please reply asap with any solution. Thanks & Regards Vakul Saini Mb: [protected] email: vakul.[protected]@yahoo.in
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I have had same issue and no reply from the bank on this... Waiting for my problem to be solved. Thanks for posting the question .

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