[Resolved] Poorvika Mobiles Store Coimbatore / Samsung Wave 525 — Worst product & customer service | |||
I've purchased one new samsung wave 525 mobile on 4th april'12 at poorvika mobile shop which is located in 100feet road, gandhipuram. From last week (25th april'12) onwards i found some problem with my camera. While taking snaps in my new mobile getting red/green shade in snaps. Suddenly i visited the purchased showroom for same for a solution, but there the showroom executives teased me & didn't given a proper response at all and also they mentally teased me lot in front of other customers who was there. And the executive named santhosh said nothing can be done from their end, if possible check the service center. I realy got so frustrated & i visited the service center as soon on same day. But there too i got the same irresponsible response from the samsung service center whcih is located in 100 feet road gandhipuram. I need some solution for this since i'm a girl the store executives behaved really so pathetic with me.. Really i got fed up mentally. Need some immediate solution. Was this information helpful? | |||
Mar 20, 2017 Complaint marked as Resolved Verified Support May 11, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |||
 2 Comments | |||
Comments
Hi Singh,
Really good to see your reply.. I am Deepa, My number for your persons to contact – [protected] my address - 2/62South Street, Keeranatham Land mark: Near to saravanampatty Coimbatore:641035
Yesterday also I happened to visit Poorvika Showroom – 100FT Road Coimbatore Tamilnadu twice in afternoon and evening since the exe Santhosh called me and informed my mobile has come from service centre.
But that too went totally nonsense the way he again behaved in afternoon also I didn’t get my mobile. The kind of mental torcher I underwent would request to get my mobile replaced since I did complaint the very 4th day I bought the mobile, since then it became my routine work to call and walk down to find out if the mobile got ok.
Pls find the details of my mobile
Model : Samsung Wave525
Bill no : '000249
Purchased date : 04th Apr’12
IMEI NUMBER : '[protected]
Place/Address of purchase – POORVIKA MOBILES PRIVATE LIMITED, B.O:#637&638, 100Feet Road, Gandhipuram, Coimbatore-641012 – Tamil Nadu
Regards
Deepa
Really good to see your reply.. I am Deepa, My number for your persons to contact – [protected] my address - 2/62South Street, Keeranatham Land mark: Near to saravanampatty Coimbatore:641035
Yesterday also I happened to visit Poorvika Showroom – 100FT Road Coimbatore Tamilnadu twice in afternoon and evening since the exe Santhosh called me and informed my mobile has come from service centre.
But that too went totally nonsense the way he again behaved in afternoon also I didn’t get my mobile. The kind of mental torcher I underwent would request to get my mobile replaced since I did complaint the very 4th day I bought the mobile, since then it became my routine work to call and walk down to find out if the mobile got ok.
Pls find the details of my mobile
Model : Samsung Wave525
Bill no : '000249
Purchased date : 04th Apr’12
IMEI NUMBER : '[protected]
Place/Address of purchase – POORVIKA MOBILES PRIVATE LIMITED, B.O:#637&638, 100Feet Road, Gandhipuram, Coimbatore-641012 – Tamil Nadu
Regards
Deepa
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