Postal Life Insurance — Non receipt of Maturity Amount

Sir,
I, Karna Bahadur Rai, regular depositor of premium and holder of PLI Proposal No.411068 and Policy No.APS-299193-C whose date of Maturity is Feb'2010 would like to lay down the following few lines for your necessary action please. That sir, though my policy have matured on the said date and have made all the correspondance to all the concerned authority but still I have not received the sum assured.The authorities denied me of not depositing my monthly premium which is not true. I possess all the documents of my monthly premium deposit. I request for your early and necessary action please.

I, jiten chhetri, holder of PLI Proposal No.417412 dt 23 May'2001 and Policy No.APS-303300-C would like to know details of recovery statement of premium till 28 Jun'2010.

Pl. find herewith the below mentioned emails which I have sent to the office of the PLI
Sir,
Till date no interim reply or any message!! Already one month lapsed! Pl. let me know the latest position! whether I will get my payment or not!

Date: Fri, 15 May 2015 15:09:18 +0530
Subject: Fwd: Non receipt of maturity amount of PLI
From: [protected]@gmail.com
To: [protected]@gmail.com
CC: [protected]@hotmail.com

Please find the below email of Sojan Chacko. It is requested to do needful at the earliest. An interim reply may also be given to the insurant.

[protected] Forwarded message[protected]
From: Sojan Chacko <[protected]@hotmail.com>
Date: 14 May 2015 at 22:59
Subject: RE: Non receipt of maturity amount of PLI
To: DDM PLI GUJARAT <[protected]@gmail.com>


Sir, till date I have not received any reply or intimation!!!

From: [protected]@hotmail.com
To: [protected]@gmail.com
Subject: RE: Non receipt of maturity amount of PLI
Date: Thu, 7 May 2015 18:22:25 +0530


Sir,
Thanks for the quick response and favourable action.
Sojan

Date: Thu, 7 May 2015 15:37:33 +0530
Subject: Fwd: Non receipt of maturity amount of PLI
From: [protected]@gmail.com
To: [protected]@gmail.com
CC: pli.[protected]@gmail.com; [protected]@hotmail.com

Sir,

Please find the below email. It is requested to settle the grievance at the earliest under intimation to this office.

[protected] Forwarded message[protected]
From: PLI Directorate Dop <pli.[protected]@gmail.com>
Date: 7 May 2015 at 15:34
Subject: Fwd: Non receipt of maturity amount of PLI
To: DDM GJ <[protected]@gmail.com>


Sir
e mail complaint is being forwarded, kindly redress the grievances
Regards
ASP
PLi
[protected] Forwarded message[protected]
From: Sojan Chacko <[protected]@hotmail.com>
Date: Thu, May 7, 2015 at 2:17 PM
Subject: Non receipt of maturity amount of PLI
To: "pli.[protected]@gmail.com" <pli.[protected]@gmail.com>


Sir,
My PLI No.GJAEA280746 -CC was matured on 16/4/15 and I submitted my passbook and PLI policy at GEB Head Office, Vadodara on 17/4/15 and also gave my mobile number. When I enquired about my policy they replied that as their online is not working no action has been taken by them till date and asked me to collect my passbook and policy and to submit it to some other post office. I collected the same and submitted the same on 23/4/15 at Racecourse post office. In this regard I am to mention that the GEB staff did not call me to collect the passbook and policy so that I can submit the same to any other post office but when I enquired they told me to collect the same and don't have any responsibility. This attitude is very much negative and necessary action is must in such cases. Till date I have not received my maturity amount. Yesterday on 19/5/15 I enquired about the same at Fatehgunj post office they gave me a letter of Maturity claim setlement on policy and told me that in the evening on same day I can collect the cheque from the GEB Racecourse post office and as I am at present working at Ahmedabad I took leave and went to GEB Race course post office but they told me that they have not received any letter from Fatehgunj office. So today on 20/5/15 also I took CL and went to GEB Post office but they still replied that they have not received any letter from Fatehgunj office. In this regard I called the customer care number[protected] but they also did not gave any proper reply and not a single customer care or the post office gave any proper reply. It is more than one month after the maturity date.
Sojan Chacko