[Resolved] HDFC Bank Bank Credit Card — Preclosure charges | |
I took a cash on call facility from hdfc bank and I was told on the phone that any point of time if i wish to preclose this loan on card, I need to pay the total o/s along with a preclosure charge of 3% on O/S prncipal amount . i called them on 24/03/09 as I wanted to close pre pay the O/S on this card. I was informed to pay additional charge on the interste which they cloud not be able to charge me because of preclosure. They never sent me any letter of intimation about the change of preclosure charges. Was this information helpful? | |
Jan 21, 2018 Complaint marked as Resolved Verified Support Dec 21, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |
 7 Comments | |
Comments
What was the rate of the additional charge that they wanted you to pay? Could you please let me know because even I am planning to pre-close my cash on call loan. I was similarly told that I could close the loan anytime with a 3% preclosure charge.
HDFC is the worst bank in handling credit card customers. Please dont go for it.
yes..
Worst service by hdfc credit card customer service.
They keep on calling to give insta loan but if we need to preclose the loan then we have to call their blunder customer care number. We need to reach their executive as complaint then they are saying too may new rules to preclose and the revised charges NOT informed.
POOR CUSTOMER CARE SERVICE.
POOR CUSTOMER CARE SERVICE.
in lock down there is customer care executive on call
so what is the procedure tp pre closer procedure
so what is the procedure tp pre closer procedure
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HDFC Bank — Pre-closure charges
HDFC is charging heft charges for pre closing , and also the rates for the closing charges are increased without any notification.