[Resolved]  BSNL Mobile — Problem In Kolkata 99

Myself is Avijit Chakraborty. I have got a BSNL prepaid mobile, no.[protected].

On 28th of April I have lodged a complaint regarding my GPRS services.
Nature of complaint: I am unable to connect to the internet through my mobile with bluetooth. It says "subscribe to packet data first". I have got my GPRS activated in my mobile and previously I was also able to log onto the net through bluetooth.

Repeatedly I have requested the BSNL Call Centre Executives to look into the matter and sort it out. Not once but 6-7 times I have called up the tech-support. Nothing happened so far. Today at around 1.00 am I again called up the customer care of BSNL and the same reply came to me. They are repeatedly telling me that they have forwarded my complaint to the respective dept. But my problem remains the same irrespective of whatever steps they have taken.

I asked to talk to a senior person regarding this issue and the executive told me to go to the bsnl site and write to them. I have tried this previously but to no avail. Nothing has happened so far. This time I lost my cool and abused Mr. Prabir Majumder badly.

I humbly request you to look into this matter seriously and take necessary steps at your earliest. A consumer is being harassed regularly without any cause. Why should this thing happen? Are we not paying the charges then why should we be deprived of the services?

i applied for gprs activation on 5th june 2009. i got a confiration settings on that day but could not able to access gprs. always facing problem like subscribe packet data first, link not available. since 5th june i called customer care over 25 times and i have talk to ms papri, amitava, sourav, upal etc. but i have not got a proper response from customer care. so i need your kind attention as early as possible. thanx

i applied for gprs activation on 5th june 2009. i got a confiration settings on that day but could not able to access gprs. always facing problem like subscribe packet data first, link not available. since 5th june i called customer care over 25 times and i have talk to ms papri, amitava, sourav, upal etc. but i have not got a proper response from customer care. so i need your kind attention as early as possible. thanx.
my cell no.[protected]

Please consult with the following customer care number for mobile service:

R.K Bidya (D.E.- Customer Care) CMTS[protected]
If the problem exists or not solved by the above number please dial

G Kar (GM) CMTS[protected]

I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
I don't know why I am on que during last 26 days ????

I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
I don't know why I am on que during last 26 days ????

I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
I don't know why I am on que during last 26 days ????

I Mano Ranajan Das have a Kolkata 99 sim, whose number is [protected]. 5 days back when I recharged Rs 699 my sim converted to Kolkata 99 from Kolkata 249. It was said that in Kolkata 99 plan the call charge are 5 paise to any local BSNL Mobile, 20 paise to any local BSNL Landline, 50 paise to any other connection except BSNL. But in this month when I recharged Rs 699 I have found that call charge to all BSNL Number is 20 paise even in local mobile instead of 5 paise. I have registered a complain on 4/09/2009. Complain No-3721003. They told me that they will rectify the problem. But nothing has changed yet. I have made several call after that to the Customer Care but the answer was same they will rectify soon. When I called them on 7/09/2009 I get soon bad behavior from them.Firstly they converted my plan from 249 to 99 with out my concern. Secondly this problem.Please do the needful as quickly as possible otherwise i am facing a lot of problems.

Mano Ranajan Das have a Kolkata 99 sim, whose number is [protected]. 5 days back when I recharged Rs 699 my sim converted to Kolkata 99 from Kolkata 249. It was said that in Kolkata 99 plan the call charge are 5 paise to any local BSNL Mobile, 20 paise to any local BSNL Landline, 50 paise to any other connection except BSNL. But in this month when I recharged Rs 699 I have found that call charge to all BSNL Number is 20 paise even in local mobile instead of 5 paise. I have registered a complain on 4/09/2009. Complain No-3721003. They told me that they will rectify the problem. But nothing has changed yet. I have made several call after that to the Customer Care but the answer was same they will rectify soon. When I called them on 7/09/2009 I get soon bad behavior from them.Firstly they converted my plan from 99 to 249 with out my concern. Secondly this problem. I broke down in frustration.Please do the needful as quickly as possible, otherwise if anything happen to me bsnl will remain responsible.

Dear Sir,

My post paid (Manik Jode) mobile no. is [protected]. I received unwanted SMS specially from 58888 services daily by 10 to 12 nos., which increase my bill value.
I have send Sms STOP to 58888 services still they are sending .
please stop these unwanted sms specially from 58888 services.

Thanking you,
Yours faithfully
Abhijit Mazumder

I am sk farukuddin my mob no-[protected].
I want to activate dnd service and i did sms (START DND) send to 1909 . But do not activate. I do sms on 25/10/2009.

I want to know whose no is this [protected] because i haras by this no in afew days always mis call me but when i call back he/she donot speak please email or contact me as fast as soon my mobile no is [protected]

I have a kolkata 99 sim bearing no. [protected], which had its talk time expiry date on 26.11.2012 depending on previous recharge. I recharged it with Rs.124.00 on 10.12.2012. The credit increased but the validity period did not, whereas the validity period of RCV 124 is 30 days.Please rectify and increase the validity period of the recharge for convenience.- Anupam