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The Professional Couriers Complaints & Reviews

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Updated: Mar 25, 2026
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S
Srikanth
from Pune, Maharashtra
Sep 25, 2009
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Hi,

I had sent a simple one envelop containing a document to Hyderabad from Mumbai. THe Consinment ID is VPL[protected] on 19 September 2009 ( evening) I was assured that It will reach the adress in Hyderabad on 22th Evening as 21st is a holiday. However the couriers has not reached the destination and on checking up with the hyderabad branch I am told it has been sen to the wrong hub. Online tracking shows it to be in hyderabad from 22th Morning. Could you please provide the exact details of the whereabouts. I am really fed-up of following up with your customer care people and there is no one who bothers about calling back and informing either.
Aug 14, 2020
Complaint marked as Resolved 
I booked some important documents Through Professional Couriers Chembur Branch, Mumbai on Jul 10, 2009. The same was to be delivered in Visakhapatnam and the challan number is[protected]. The same was not delivered till 19th Jul 2009. I was folowing up for the past 4 days(16, 17, 18, 19th) but to avail. I was being told that there are no service boys in Vizag that is the reason why it is being delayed. I am getting the same reply on a daily basis.

Please help.
From Malur branch (pin code : 563130), we booked two boxes (Fans) on 15-july-2009.
The same has to be delivered to
KNND Associates Pvt. Ltd., Door # 4-2-259, Opp. Gacia Furniture, Bijay Church Cross Road, Mangalore 575003 & Contact Person Mr.Raghavendra Holla mobile No.:[protected]. & Challan No.; 628510.

The same was not delivered till 25th Jul 2009. I was folowing up for the past 4 days but to avail. I was being told that we get back to you but they dont come back. I am getting the same reply on a daily basis.

Please help me
Hi,

Mr Manish Arora from VIJAYAWADA (HUB) had sent me a parcel Track no.[protected] through TRACKON Couriers on 28.08.09. They sent this to my following address.

My Office address is:
Ankur Nahar
C/0 Nahar Brothers
Pur Road
Bhilwara (Rajasthan)
Mob: +[protected]. +91 [protected]

But yet now it is not delivered to me.Then i contacted to above Couriers at HYDERABAD center, they confirmed me that they had not received any Parcel from VIJAYAWADA (HUB) but the status on their site was the parcel is moved to HYDERABAD..I contacted the nearest TRACKON courier center at BHILWARA.
They are also not able to help me.
Can you please help me, because the parcel is very much important to me.
please call me or mail the details to me


Thanks
ANKUR NAHAR
BHILWARA (RAJASTHAN) 311001
[protected]
I have sent some importand papers through Professional Courier on 28.08.2009 Evening from Ahmedabad to Kerala vide Consignment Number AMD4467872. Till today the person has not received the papers. Please solve my problem andarrange for the delivery of the same at the earliest or let me know the problem.

Lalita.K.
The Professional courier in Kalina branch. are minting money. they take cash & reciept but no Proof of Delivary is given.Inspite of reminderout of 300 documents only 50 Pod are recieved that too after a month. & return copies/ document are not sent promptly iwithin one week.
this is the service of Professional courier. i firmlythink that the person sitting in the Kalina branch is under are not well qualified as a manager to handle. he takes cash. & not document is delivered.
13.01.2010 booking V.Harini IFS, dehradun - 248006 till the date not receiving please confirm
Professional courier Kalina Branch is meant for their WORST service.
Customer care hardly bothers about complaints.
They say, the receiver should not file any complaint...only the sender has to register any complaint.
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    M
    Monica Sanadhya
    from Bengaluru, Karnataka
    Sep 18, 2009
    Resolved
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    The same incident happen with me...i have asked my relative to send one scarf from u.s which was for $30 indian rupees(1500)delivered at pune address,from there one of my friend again couriered it to me from pune to bangalore and when i received the parcel the content was missing in the parcel..its really disgusting and annoying that you pay these courier services for service and they do not bother about the crime they are doing..they are stealing someone's article,which have been handed over for delivery to them.there should be some rules and regulation against these compny's and the people who are doing this,i have a very bad image about this industry now because this is the second incident with me of same kind,and it happen with each individual once in their life...these people chrge u hefty amount for delivery and what you get in the end is empty envelope..I request some one please take a strict action against these people and this industry needs to be more sticked with their moral and ethical values.Consignment no-PNU 2036547,i have logged a complaint with their customer care but no one seems to be interested to take the action forward,the branch manager itself is putting the blame on some other branch manager,couriered from PUNE to BANGALORE
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear sir/mam,
    i sent some paper from professional currier this no is DLR[protected] on 3.02.2010 from benglore to delhi.But it is not delivered to now.what may be the reasion, please recently sent as possible



    thanks najmul
    From Date : 25.03.10
    S. Prem Kumar Rao,
    No.25, Loordu Nagar,
    K.Pudur,
    Madurai – 625007.

    To,
    The Manager,
    Professional Courier,
    Professional Courier

    Dear Sir,

    Ref 1) Comibatore Head Office Send email id www.[protected]@tpcindia.com on dt 25 03 2010



    2) Madurai ----do---- www.[protected]@tpcindia.com ---do---

    My cosine has sent me a Media player from Coimbatore through your courier on 23.03.10 wide docket No. 490498. While sending, he has checked the working condition of the player and tested and he himself packed the same and send it to me to Madurai.

    I was received the courier by 24th of this month and I was surprised after opening the box. I was found one stone and one cube inside the box. I had immediately enquired with my cosine and he 100% sure, that he himself checked and sent the item.

    I have observed that the box is opened and repacked. I have given complaint in your office on same day ( 24.03.10 ) at K.Pudur and they request me to give a letter on lost of the item. The item worth is Rs. 2200.00. I am really upset of this incident happened in, such a big company like Professional Courier.

    Photos attached for your reference.




    Kindly request you to look into the same in Priority and arrange to get our material as soon as possible.

    Waiting for your immediate response.

    Yours truly,


    S.Prem Kumar Rao
    Mobile :[protected]
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      C
      Chander Shekhar
      from Kolkata, West Bengal
      Sep 1, 2009
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      Dear Mr. Aadmi,

      In reference to the telephonic discussions we had regarding the receipt of the POD. We are in constant touch from April with your Faridabad branch but we are not able to get any satisfactory reply. last week we send an email also on your website.

      First we followup with the Professional Executive who picks our courier. When nothing happens we follow up with Mr. Nahar Singh, then we raise the level to Mr. Jhamb. As per the branch they have send the action report but nothing has happenend. I donot know what to do. Thats why I called your headoffice today in Mumbai & they directed me to have a word with you.

      I personally as a proactive step called your Sriperandum branch today & request Mrs. Sapna for the receipt.

      This was a surface courier of 13kgs. which was send on 01st December 2008 to the the following address. The same can be verified by the records at your Faridabad office-


      GKN Driveline India Limited
      Plot No. B13, SIPCOT Industrial Area
      Viapur A&B, Oragadom
      Sriperumadur, District Kacheepuram

      The POD Number was 4158231.


      Hoping for your involvement to resolve this issue.

      Shekhar

      Faridabad


      Ph:+91 [protected]
      +91 [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      I am Tanveer. I am present working in textile co. in Roorkee. I was send a courier to Kerla on dt.03.09.09 wide there docekt no. MRB[protected] through Professonal Courier Karondi Roorki. Whom don't send till now. What is this. Pls. reply me on urgent basis just now. It is most urgent.

      Thanks & Regards

      Tanveer Ahmad
      [protected]
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        A
        ansariferoz8
        from Pune, Maharashtra
        Aug 27, 2009
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        I am a distributor of RMP Infotec private limited, so i get cheque every week through Professional couriers, but their service is so bad that they don't deliver our courier at home, instead we have to go there to collect it. I have complained several times on CORE website . then also there is no improvement in service. Most of the times they deliver the courier after 20 days when i call them to remind about it. Else they don't bother to deliver it. I have seen courier of my friend lying there since 3 months.
        please change courier
        my track id rmp130rekh250408 for bhawani associate my cheque due on week no. 401doc.no C26410740 and 402doc no.C26411381

        kindly request please my post send speed post argent becuose dtdc courier not branch my city
        thanks
        On Dec23, 2009 i sent one important consignment contains type sample ot our customer for his approval.Until now my Jaipur cuatomers not yet recieved the parcel due this we miss the order, Regarding this i enquried the coimbatore branch office, they revert with no response, here after how i use the same courier?
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          R
          raju.nrk
          from Vepagunta, Andhra Pradesh
          Aug 26, 2009
          Resolved
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          I had a notion that among all the courier services professional is the best service but they have proved me wrong this time..there is a service from Konica which prints copies of photographs and sends to your address.i was excited and had given the most memorable pictures for print in beginning of june, i was told they would send it in 15 days..i am waiting till date and i have not recieved and when i asked them number of times they told me that they have already shipped it through on 30th June. the docket number is[protected]..I am not able to get a proper contact number also of professional couriers..i searched the net and contacted, many say they r not in use and few say it is wrong number.It hurts when they play with our emotions.that courier means a lot to me.Kindly help me out.
          Aug 13, 2020
          Complaint marked as Resolved 
          i ve sent courier to my frnd frm TRICHY to CHENNAI thru professional couriers bt u fail to deliver it in rite time so tat am very depressed!! if i try 2 cal d offic frm wher i sent, i could nt get proper response frm them. they r nt attendin d call. am very much vexed..
          i suppose to get a courier from Harihar davangere dt Karanataka
          to my palce at pune
          falt 101, plot 327 sector 27 PCNTDA Pune-44

          doc. no is 2124892

          after a week still i, m awaiting the courier
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            M
            Mitrabhanu Mahapatra
            from Pune, Maharashtra
            Aug 26, 2009
            Resolved
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            I was expecting a parcel with consignment no DEL2872894 from Delhi to Pune. The detail adress being
            IBM TPO Tower-B
            near don bosco school,
            Yerwada,
            Pune
            Pin-411006

            The parcels has not yet received. When i contacted they are unwilling to provide any information and also abused me. The parcel being an urgent one I am at a loss.
            Aug 14, 2020
            Complaint marked as Resolved 
            I am a regular customer for the last 10 years(.) I am regularly sending a cover to The Professional Tax Officer, 11th Circle, Bangsalore-20 containing monthly return of our company. I had sent the same on 12.8.2009 vide your doc. No, 9193426 dt.12.8.2009. About ten time time I had approached your Saibaba Colony office and the say they arranging to collect the POD everytime. No concrete actopm from Professional courier has taken yet. Very sad to mention that your saibaba colony staff are not serious about any matter and simply attending office to spend the time only. Very poor response for the customer's complaint. They just write the complaints in a register and forget. Please arrange to deliver POD (yellow) copy of my above said doc. immediately. Try to extend better service to your customers for better relationship.

            Thanks,
            Regards,
            KN Ganesan
            Manager
            GDA Technologies Ltd
            78, A.K. Nagar,
            Saibaba Colony, Coimbatore-641 011.

            Phone-Mobile: [protected]
            I was send a parcel with consignment no 22708 from Dhone to Gurgaon. The detail adress being
            Telecom Infratratural Consultancy Services,
            DLF Phase 3,
            Gurgaon,
            Haryana-122002
            Pin-

            The parcels has not yet received. When i contacted they are unwilling to provide any information and also abused me. The parcel being an urgent one I am at a loss.
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              R
              Raghu
              from Pune, Maharashtra
              Aug 20, 2009
              Resolved
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              I Had couriered a document to Bangalore from Chennai on the 10th of August 2009 and was promised that the document will reach on the 12th of August 2008, the date i intended it to reach . The document was not delivered on 12th and when i called to enquire on the status of the same i was told that since 14th is a holiday because of Krishna jayanti & Independce day, i requested Professional couriers to deliver the document on atleast the 17th, i was asked for the address again and was given a confirmation that the document will be delivered on the 17th. When i speak to the booking office in bangalore, the concerned person asks me to just wait and says he is helpless and cannot do much about it, the contact number given by him of the Adyar office also saying misplaced the documents and speak to the brand manager. When i called manager always busy or no response, when i try to contact the bangalore office they also talk to me in a way that shows they are least bothered of missing docuemnts even if i approach the consumer forum and do not give me the Number of their Head Office .

              Please suggest which forum to approach so that atleast other customers are not affected by this Unprofessional and Callous Attitude .

              How to sue them?
              Aug 14, 2020
              Complaint marked as Resolved 
              PROFESSIONAL COURIER TRACKING is fake one,
              Professional Couriers service is the worst service in INDIA.
              Do not book anything through professional Couriers.
              Professional Couriers is doing day robbery.
              Professional Couriers are thieves.
              Professional Couriers in India having black business.
              Professional Couriers maintaining smuggling business.
              Professional Couriers do smuggling by hiding.
              Do not ever book courier through Professional Couriers.
              UGLY courier service in INDIA. Professional Couriers.

              I sent parcel from Bangalore to Kolkata and Parcel was expensive gaming device.

              When the parcel do not reach even after 3 days I contacted Professional Couriers and they said it is on the way. But, their website PROFESSIONAL COURIERS TRACKING shows it reached Kolkata office. So, next day again I called and they said it has been missing.

              I asked what do you mean and what's the meaning, they said, it is lost in the transit and offered me Rs.300 and actual cost of the device is Rs.11, 000. I did not take that money and complaint the same with Professional Courier Manager and everywhere. But, after few days they called me and said, the courier company should not take gaming device and we are sorry that our Bangalore head office took it.

              I said it was your mistake and I need the device or refund the value of the device, they just making rounds and not willing to return the money.

              Can you imaging Rs.300 or Rs.11, 000 ???

              I was about to leave foreign country and tried 1 month to get back the money. They did not return it. In the mean time I come to know that it is just not my case. They are cheating many and many people. Most of the people unable to find because, if they steal something from big parcels sent people may not recognize and if some people recognize they offer the same silly amount. Saying something or the other. Most of the time they even did not bother to listen you.

              But, this is their company policy discussed in their meeting to get black money, they are stealing half of the goods or part of the goods or something if it is single parcel they are stealing that parcel.

              In this way they are making crores of Black Money. Professional Couriers is the open smuggling company in India.

              They had some devices with which they find what's in the parcel. If it is valuable goods they steal part of the items or if they did not find many goods on that particular day, they steal the whole goods. And simply say parcel is lost in the transit.

              If customer argue and warn them saying, they will lodge a case, they show the receipt and claims and even show you some papers saying valuable goods is not allowed and it was taken in mistake. So, most of the customers do not do anything and as taking legal action and making rounds of courts is time consuming process these illegal people from Professional Couriers are taking advantage of it.

              Simply the company should be banned from HINDUSTAN and their CEO and other responsible persons should be hanged in public. So, that others come to know about the punishment and do not cheat the people.

              PROFESSIONAL COURIERS is the Bad company
              PROFESSIONAL COURIERS is the Illegal company.
              PROFESSIONAL COURIERS steal the goods of customers.
              PROFESSIONAL COURIERS is the cheater courier service in INDIA.
              Professional Couriers managers and Managing director too involve and making illegal policies.

              We all should come together and take their illegal properties and distribute among all the people who has lost something because of Professional couriers and remaining amount should be distributed in poor people.

              Even if you are sending small brochure or any pamplets do not send through PROFESSIONAL COURIERS. Why because, if you know it might not be delivered of lost in transit, do you want to waste your time and money ?

              Even if you are millionaire you will not throw single rupee from your window, nobody throw money intentionally. Do you throw it ?

              Booking something through professional couriers is throwing money with your own hands.

              Please do inform all your friends, relatives, parents, colleagues, employer, employee, neighbors and everybody you know. NOT TO USE Professional Courier Service.

              They are open cheaters, they are smugglers.

              Please pass this message to each and everyone and make INDIA a safe country.

              Professional Couriers is having office in some of the other countries too. So, if you are booking overseas courier through any small courier office or agent, please inquire it, if that goes through PROFESSIONAL COURIERS do not send it.

              Confirm the same with courier agent, it is not professional couriers then only send the parcel.

              Let us fight and against criminals and cheaters. Please promote this words to each and everyone and all the website that seek feedback or complaints.
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                I
                Immanuel Arul Paul
                from Mumbai, Maharashtra
                Aug 18, 2009
                Resolved
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                I have sent a courier from Trichy to Tutucorin (Tamilnadu) with dress materials, Srilankan tea and Soaps. Booked on 4/7/09 from Srinivasa Nagar, Trichy Branch(TRZ[protected]. They Charged Rs100/- for they booked in a spacial catagery. It did not reach the place. We were regular coustomers to this office. Then they gave the manager no[protected] Mr. Vinod Kumar he gave lot of excuses for every thing. And finally he said tomorrow I will settle the money. Till this time he did not settle the compansation.(Tomorrow never comes) Then I called the MD Mr. Dinesh[protected] he is very good he not even took the call. Just before this incident we lost an envelop with the crossed Cheque and the responsible person gave a good reply that " It is only a cheque right go and get the duplicate)". I don't think in India there is no legal system to control people like them. Can any affected persons can give some sugesstions.
                Aug 14, 2020
                Complaint marked as Resolved 
                We are not received our courier for Axis bank cheq book
                I feel to inform you, my brother have sent a Parcel from Kovilpatti to Bangalore with some medical materials, eye solution & glass. Booked on 7th JUNE 2010 from kovilpatti Professional Courier. They Charged Rs100/- for they booked in a spacial catagery. We were regular coustomers to this office. Then they gave the manager no [protected] he gave lot of excuses for every time. Still(17th june 2010) am not received the parcel.
                My mobile no +91 [protected].

                Same think its happening several times. Courier Receipt No. 141188.

                I don't think in India there is no legal system to control people like them.
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                  S
                  Santosh Kumar
                  from Bengaluru, Karnataka
                  Aug 11, 2009
                  Resolved
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                  I am Santosh Kumar, Place a courier to Hyderabad from Bangalore on 30th july 2009. The courier parcel includes CDs and Hard disk, But the courier has been delivered on 3rd August 2009 in Hyderabad. from which Hard disk is being mising. Only CDs been delivered.

                  Today is 10th aug 2009, there have been no response from the courier service inspite of number of complaints. they dont pick up calls nor take any action.

                  Can anyone suggest me or help in getting back my Hard disk as is it important to my carrier.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  PROFESSIONAL COURIER TRACKING is fake one,
                  Professional Couriers service is the worst service in INDIA.
                  Do not book anything through professional Couriers.
                  Professional Couriers is doing day robbery.
                  Professional Couriers are thieves.
                  Professional Couriers in India having black business.
                  Professional Couriers maintaining smuggling business.
                  Professional Couriers do smuggling by hiding.
                  Do not ever book courier through Professional Couriers.
                  UGLY courier service in INDIA. Professional Couriers.

                  I sent parcel from Bangalore to Kolkata and Parcel was expensive gaming device.

                  When the parcel do not reach even after 3 days I contacted Professional Couriers and they said it is on the way. But, their website PROFESSIONAL COURIERS TRACKING shows it reached Kolkata office. So, next day again I called and they said it has been missing.

                  I asked what do you mean and what's the meaning, they said, it is lost in the transit and offered me Rs.300 and actual cost of the device is Rs.11, 000. I did not take that money and complaint the same with Professional Courier Manager and everywhere. But, after few days they called me and said, the courier company should not take gaming device and we are sorry that our Bangalore head office took it.

                  I said it was your mistake and I need the device or refund the value of the device, they just making rounds and not willing to return the money.

                  Can you imaging Rs.300 or Rs.11, 000 ???

                  I was about to leave foreign country and tried 1 month to get back the money. They did not return it. In the mean time I come to know that it is just not my case. They are cheating many and many people. Most of the people unable to find because, if they steal something from big parcels sent people may not recognize and if some people recognize they offer the same silly amount. Saying something or the other. Most of the time they even did not bother to listen you.

                  But, this is their company policy discussed in their meeting to get black money, they are stealing half of the goods or part of the goods or something if it is single parcel they are stealing that parcel.

                  In this way they are making crores of Black Money. Professional Couriers is the open smuggling company in India.

                  They had some devices with which they find what's in the parcel. If it is valuable goods they steal part of the items or if they did not find many goods on that particular day, they steal the whole goods. And simply say parcel is lost in the transit.

                  If customer argue and warn them saying, they will lodge a case, they show the receipt and claims and even show you some papers saying valuable goods is not allowed and it was taken in mistake. So, most of the customers do not do anything and as taking legal action and making rounds of courts is time consuming process these illegal people from Professional Couriers are taking advantage of it.

                  Simply the company should be banned from HINDUSTAN and their CEO and other responsible persons should be hanged in public. So, that others come to know about the punishment and do not cheat the people.

                  PROFESSIONAL COURIERS is the Bad company
                  PROFESSIONAL COURIERS is the Illegal company.
                  PROFESSIONAL COURIERS steal the goods of customers.
                  PROFESSIONAL COURIERS is the cheater courier service in INDIA.
                  Professional Couriers managers and Managing director too involve and making illegal policies.

                  We all should come together and take their illegal properties and distribute among all the people who has lost something because of Professional couriers and remaining amount should be distributed in poor people.

                  Even if you are sending small brochure or any pamplets do not send through PROFESSIONAL COURIERS. Why because, if you know it might not be delivered of lost in transit, do you want to waste your time and money ?

                  Even if you are millionaire you will not throw single rupee from your window, nobody throw money intentionally. Do you throw it ?

                  Booking something through professional couriers is throwing money with your own hands.

                  Please do inform all your friends, relatives, parents, colleagues, employer, employee, neighbors and everybody you know. NOT TO USE Professional Courier Service.

                  They are open cheaters, they are smugglers.

                  Please pass this message to each and everyone and make INDIA a safe country.

                  Professional Couriers is having office in some of the other countries too. So, if you are booking overseas courier through any small courier office or agent, please inquire it, if that goes through PROFESSIONAL COURIERS do not send it.

                  Confirm the same with courier agent, it is not professional couriers then only send the parcel.

                  Let us fight and against criminals and cheaters. Please promote this words to each and everyone and all the website that seek feedback or complaints.
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                    P
                    Piyush Patel
                    from Mumbai, Maharashtra
                    Aug 5, 2009
                    Resolved
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                    Resolved

                    Non delivery of courier and irresponsible behaviour

                    My parent post few important letter to me from Anand, Gujarat to professional courier for delivery on 24th of May 2008 paying 40/- for the service with full recipient address and phone number along with their address and other details. They gave them 2 receipts confirming the delivery within 48 hrs!

                    When he came to know that I have still not received the courier. My Father went to Anand, Gujarat office where he had placed the order to enquire. And to he surprise to the highest level, nobody in the office even knows the status of the parcel!!

                    They gave my parcel to some other company.They are hardly bothered to track the things back to me also. Till today Me and My Father are chasing them to get the things back atleast so that He can arrange to send it again.

                    This kind of behaviour is highly irresponsible from Un(professional) courier service. Steing action should be definitely taken against this Anand, Gujarat branch office.

                    Thanks

                    Piyush Patel
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir,

                    we are from AGNI CONTROLS CHENNAI, one no. of parcel booked from Mumbai, dated 29-07-11.
                    but till now not yet the parcel from your side. we was continuosly following to your head office and vadapalni offices also. but they are not give proper response kindly deliver the parcel today itself without fail.

                    awaiting for your reply.

                    With regards,
                    S.Thiru
                    [protected]
                    AGNI CONTROLS
                    CHENNAI
                    Email : [protected]@agnicontrols.com
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                      N
                      Nisha C
                      from Pune, Maharashtra
                      Aug 2, 2009
                      Resolved
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                      Resolved

                      I have sent a courier from Bangalore on 29-07-09 through Professional Couriers near RTO Complex, Indiranagar, Bangalore to Chengannur -Kerala, which contained 3 item-one Appli i podworth 2300/- one T shirt and one sunglass for My brother as a Birthday gift. The courier reached in Chengannur on Aug-01st, the person at the receiving end found the courier tampered and i-Pod was missing.I have covered it with 2 courier coveres but the outer cover had cut with a blade and they sealed with a cello tape which i never used at the time of packaging.but the inner cover was open .My mother had received the parcel, she could not identify the cover was tampered because they had sticked the cello tape over the tape which I used, so because of the glazing nobody can identify also. we had a good faith on Professional couriers, because everymonth my father is receiving medicines through courier only.I am damn sure that from Bangalore office only they had tampered, because in kerala they know my family well.I am going to complain to their regional office . If they are not giving me the item back or compensation, I will file a police complaint and also will publish in the media about their irresponsibility . I could say that they are all group of theives running the business.I advice you . please do not send any item through professional courier . If you are sending an item, please get the assurance from them by mentioning the number of items and its cost .otherwise your life will be a hell. Its a harrassment when it happens . If anybody getting lost the parcel or Item, please do complaint . Make the noise. Whatever the item's cost .Because we are paying them money for delivering the courier...
                      Thanks.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Professional Couriers — Tampered Couried ..Item are missing

                      I have sent a courier from Bangalore on 29-07-09 through Professional Couriers near RTO Complex, Indiranagar, Bangalore to Chengannur -Kerala, which contained 3 item-one Appli i podworth 2300/- one T shirt and one sunglass for My brother as a Birthday gift. The courier reached in Chengannur on Aug-01st, the person at the receiving end found the courier tampered and i-Pod was missing.I have covered it with 2 courier coveres but the outer cover had cut with a blade and they sealed with a cello tape which i never used at the time of packaging.but the inner cover was open .My mother had received the parcel, she could not identify the cover was tampered because they had sticked the cello tape over the tape which I used, so because of the glazing nobody can identify also. we had a good faith on Professional couriers, because everymonth my father is receiving medicines through courier only.I am damn sure that from Bangalore office only they had tampered, because in kerala they know my family well.I am going to complain to their regional office . If they are not giving me the item back or compensation, I will file a police complaint and also will publish in the media about their irresponsibility . I could say that they are all group of theives running the business.I advice you . please do not send any item through professional courier . If you are sending an item, please get the assurance from them by mentioning the number of items and its cost .otherwise your life will be a hell. Its a harrassment when it happens . If anybody getting lost the parcel or Item, please do complaint . Make the noise. Whatever the item's cost .Because we are paying them money for delivering the courier...
                      Thanks.
                      Hi,

                      I completely agree with you. Even I have a bitter experience with Professional Couriers. Just a couple of days ago, my friend had sent me a dress for Ganesh Pooja through Professional Couriers from Mysore. I have not received the courier yet and when we enquired, they are cutting out sorry figure now irresponsibly. I do not know what compensation they are going to pay for the mental trauma we had since 3 days because of this issue.

                      This issue cannot go on like this and we have to put an end to this type of cheap behaviour. Go ahead and file a police complaint and publish through media. Our full support is there for you.
                      i had send courier to oman form tumkur professional courier on 26th sep till now my letter not reached oman, no information about that please let me know where i can get this information about send letter.
                      wesend courier from ahemdabad but it doesn't get in ongal.
                      I have sent thru Professional courier about 6 times and only once did it reach on time. I kept sending it only because it was close to home. Now in all my life I wont repeat the mistake. It takes at least a week for the delivery.
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                        Nisha C
                        from Pune, Maharashtra
                        Aug 1, 2009
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                        Hi,
                        My name is Nisha, on 29th July 2009, I have sent a parcel to Kerala-Chengannur from Bangalore(Professional Courier's Office Near BDA Complex, Indiranagar), The parcel contained one Apple i-Pod worth 2300/-, T shirt and one Sunglass .This was a gift .But when it delivered, the parce was torn and somebody stolen the i-pod, only the Tshirt and the sunglass we got..I do not have any idea to whom should I ask about the loss. I was supposed to send the parcel through the Travel Services, But when I thought Professional couriers will deliver it without any problem, I have covered my parcel with three courier covers, but they have torn it all the covers and covered it again with a cello tape.Because of this incident I feel very shame about them. How they can do to a customer when they are paying them the money to deliver it proeperly. why do not they shut business...How dare they can steal somebody else property .. This is very cheep and unethical.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          N
                          N B R PRASAD
                          from Kovilpatti, Tamil Nadu
                          Jul 26, 2009
                          Resolved
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                          Dear Sir,
                          I booked a parcel through Professional Courier vide consignment note number 230635 dated 3/7/09 sent by N.B.R.PRASAD (I.E ME) from Puttaparthi-515134 (A.P) toN.Dr. TEJO LAKSHMAN, SDMCollege of Ayurveda Kuthpadi, Udupi -South Karnataka . The parcel is containing cell phone .Even till date 26th July, the parcel is not received.
                          When I approched Puttaparthi office they are telling that we are not supposed to book Cell phones. They say that since you booked cell phone there are chances loosing it. My quesstion is without knowing if I had sent the cell phone will they not deliver it?
                          I request you to please help me deliver the goods to my son Dr. Tejo Lakshman.
                          thanking you,
                          N.B.R.PRASAD
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hi,

                          I have sent a parcel containing important documents through Professional Courier on 23rd Jan 2010 and the representative assured me that my parcel will be delivered before 27th Jan. But they did not deliver the parcel even on 28th Jan. I had a big financial loss because of there carelessness and more disgusting is that no one in the company is able to track the parcel. Every one is blaming others.

                          Parcel # - SSD824511
                          From - Pune
                          To - Bhopal

                          regards,
                          Swapnil
                          We had sent some original documents (BL) and some other important papers by courier on 27th OCtober from Dubai for Parwanoo. Even after 7 days the documents has still not been received. Infact I am getting no proper response even after trying to call more than 44 times.

                          I checked the status online and it says..

                          Oct 31 2010 05:20:39 Despatched to AMBALA NEW DELHI
                          Oct 28 2010 22:18:21 Despatched to NEW DELHI MUMBAI - VILE PARLE
                          Oct 28 2010 11:20:15 Despatched to MUMBAI - VILE PARLE PIC - MUMBAI
                          Oct 28 2010 06:17:00 Received at PIC - MUMBAI-PIM PIM PIC - MUMBAI
                          Oct 27 2010 22:41:31 DUBAI

                          So, it has been dispatched for Ambala on 31st October and still we have not received the document even after 4th Nov. My containers are on the port and dummerage charges have been imposed.

                          Here are the numbers I have called..
                          MUMBAI : 27562255, 27562256, 27566241, 28372267, 26393331 and couple of more numbers that were given by them. But dont remember the numbers now..

                          DELHI : 45723330/45723331

                          They have transferred me from one department to the other.. They also gave some mobile numbers where you have to call atleast 15 times so that someone picks up the phone..

                          I was given these numbers and after trying several times someone picked up. They said they are responsible and will get back but no response in last 3 days..

                          [protected] : Gulshan
                          [protected] :
                          [protected]

                          I even offered that I am ready to pay extra Rs 5000 if I get the courier today (2 days back). But have not got any positive feedback yet. I am losing Rs20, 000 as dummerage charges every day.. SOMEONE PLEASE HELP ME...

                          Thanks,
                          -Deepak
                          I have booked a parcel in Professional courier-pune from pune to jagdalpur on 14/6 and today is 23/6 still these people have not delivered it.
                          These people are just opposite to their name(they arent professional) they dont know how to behave with a coustmer, the talk was very harsh plz some body suggest me what n how to do with these guys.
                          I have send the parcel from coimbatore to thenthiruperai at the date of 09/09/2012, till now parcel not delivered to concern address, kindly do needful for me.
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                            S
                            shivam
                            from New Delhi, Delhi
                            Jul 21, 2009
                            Resolved
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                            Sir,

                            It is to inform you that there were two packet which i courier through professional courier
                            track no 1686051 it is to chandigarh.
                            Second one is from delhi to samay pur badli, delhi track no is 1686220

                            both the packet hasnt reached yet.and if youcall t customer care.they didnt respond.

                            They bull

                            i want a strict action against them ..
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Courier : The Professional Couriers
                            Booking Branch : Virudhunagar 626001.
                            Three Consign no : 868111, 868113, 868368
                            Sir,

                            Still the date not Delivery Details in Tiruvandrum Branch. So Please send Delivery Details & Missing Letter immediately.

                            Thanking You,
                            TMB
                            Virudhunagar 626001
                            Courier : The Professional Couriers
                            Booking Branch : Virudhunagar 626001.
                            Three Consign no : 868111, 868113, 868368
                            Sir,

                            Still the date not Delivery Details in Tiruvandrum Branch. So Please send Delivery Details & Missing Letter immediately.

                            Thanking You,
                            TMB
                            Virudhunagar 626001
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                              Sangeetha Delampady
                              from Delhi, Delhi
                              Jul 18, 2009
                              Resolved
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                              Dear Sir/Ma'am,

                              [DTDC] I just received a courier on today from a friend. He had told me that he'll be sending a pendant with a chain for me, while he will be sending a bracelet for his another friend. He seem to have bought it from a gold jewelry store, though he says that it wasn't pricey.
                              He sent it on the day before yesterday afternoon, like what I know. He sent it from Agra.
                              But when I received it on today afternoon in Shantinagar, Bangalore I found the pendant and the bracelet missing.
                              The cover looks untouched. But my friend says there was no misplacing it even by mistake...
                              I tried checking every nook and corner of the stuff that he sent me but I could not find the pendant or the bracelet...

                              [Professional Couriers] This made me remind of another incident. Though trivial, I thought I'd better mention it here. A few months ago, my mom wanted to send me some food material like some fried chips (something like that) and lots of chocolate). It was during December. I told her not to, but she insisted on sending it and sent it to Bangalore. When i opened it, I found only the fried stuff but not the chocolates. The chocolates were missing. Yet the parcel thingy looked well packed. My parents said that they had sent the chocolate, but it was missing.

                              What I'm trying to say is that it's not safe to even send the most unimportant thing through courier these days. It's understandable that in today's world there's lots of suspicion going on about bombs and stuff. I can understand that. (I even warned my friend not to send pricey material through courier. It was his first time sending stuff through courier.) But then when it's not bombs and stuff and when the items are safe and totally harmless, why not safely deliver it? Where have we reached in today's world? When innocent people trust someone to do something, why not try and keep their trust?

                              Thank you!

                              Sincerely,

                              Sangeetha Delampady
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir/Ma'am,
                              I heard that it's normal for the handlers to take out banned items. I checked the official DTDC website. I should've never lodged this complaint. But still my friend told me they weren't precious. Precious or nor precious- it'd have been better if it was sent back or was not accepted at all to be sent/couriered instead of taking it and keeping it. I am really sorry about what I said. *bows* sorry

                              Thank you!

                              Sincerely,

                              Sangeetha Delampady
                              I went to a DTDC office in KH Road (or Double Road) on today. They asked me to call the main DTDC office. I called the DTDC people (Victoria Road, Bangalore) on today. They weren't receiving my call even though I called them again and again. When they picked it up about three times, they never talked. They were silent. Once they picked up the phone and waiting for me to say something. I said, "I received a courier on Saturday, " and they asked me to wait and went off and never came back.
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                                Sampath Kumar
                                Jul 17, 2009
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                                The courier people from Ramagondanahalli(near whitefield) had called up on 09-Jul-2009 and said that i will be getting the document in half an hour time. But didn't get even after one week also. Its a local courier to my office address IBM near Sai Sathya Baba Hospital. Whenever i call, they say that they will check and tell in 15 mins, but nothing has happened till date. Don't know to whom to escalate this. Many times they don't take the phone call. Very bad experience !!!

                                Regards,
                                Sampath Kumar
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                REf: My consigmement no :NGL[protected] booked on 16/08/2009 from your head office at Nagercoil.


                                While enquiring the status of delivery of the above article adrressed to the patent officer,
                                Guindy, Chennai, I receive a message from ur system : Sorry your request cannot be provided.
                                please provide information. I have provided my ph no and email id several times but no message from your side regarding the delivery of above article at Chennai Patent office.

                                Pl let me know the status of delivery of above article

                                K.Masha Nazeem
                                928/2 V cross St,
                                TD Rd, Ranithottam Nagercoil
                                Cell:[protected]
                                [protected]@yahoo.co.in
                                [protected]@yahoo.com
                                This is regarding pathetic experience with professional courier. I would like to share my experience with you & hope that it’ll not repeated in future .

                                “ On date 31-Aug-2009 one parcel was courier from TATA Elxsi Ltd Bandra to Mahindra & Mahindra, Nasik. As our exception this courier should be reached 2nd sep.
                                Till now we just following up with professional courier from one person to another, But this parcel has not reached to us.”

                                As per our communications with Mr nair (nasik br[protected], courier has been delivered in Mahindra to one of the dept & while asking Mr nair details information the person name he is totally clueless & very unprofessional in the way interacting with customer & banged the phone without proper response .This has created very rude & unsatisfactory image on behalf of professional courier.

                                As per the above experience I would advice my company not to make professional deals with professional courier .

                                Professional Courier — not delivered, no response when called...

                                I have ordered online prints and that site owners posted them on sep 17th. Today it is 23 rd. Till now I did not receive it. Moreover I am getting worst response when I call to office.
                                Atleast they have to maintain a good person who can answer customer enquiries in a respected way.
                                It happend to me with LB Nagar branch.
                                r.s puram to kallippalayam po, s.s.kulam, to letters date.16/09/2009, 18/09/2009, i am kanagaraj not delivert
                                i have sent to your courier a week later on 17thsept 09 to pune and not recieved het so what should we do now ushaprasad
                                ZERO rating...

                                -- Not dispatched courier till this date, NO email response (KUR[protected]
                                Couriered my document on Dec-26-2012 from Mumbai to Trivandrum (Kerala).
                                Professional courier (what a misleading name!!!) has tracking records till Jan-2-2013.
                                No response for followup e-mails send on Jan-16-2013 and Feb-6-2012

                                These guys should be sued for their negligence and failure in responsibility.

                                Feedback posted here is not going to make any difference to the company, but if you (we, the consumers) wish to be on a safer side, stay away from this company.
                                Worst ever experience with professional couriers in kandanchavadi, Perungudi, chennai.. The person called and talking so rudely to collect it from their office premises. Not sure why they are charging for delivery also. Pathetic response and v v rude way of talking. Dont know why such kind of people of recruited there. Dont ever try with Professional couriers. Try DTDC always
                                Very bad customer service by Professional courier, i will not recommend this courier to any one,

                                I sent one courier on 14th may 2014 and same is still not delivered till 20th May ( today).

                                No phone number provided by them on their site works and pathetic part is that their Head office also does not respond.

                                I have sent mails to Head office but to my horror nothing has happened yet.

                                If i would have sent post using ordinary post then also i would have been delivered but very purpose of sending post using courier is lost.

                                i will not recommend this courier to any one. Better to use Speed post.
                                PROFESSIONAL Courier not delivered
                                Courier No: BLR[protected] I have booked on 25/08/2014. today date is 03/08/2014 still courier was not received and I was following from past 4 days no proper response and finally they are telling courier is missing...
                                very bad service of
                                I agree with everyone. The service level and response as well as the behaviour is pathetic of the team.
                                Everytime I call them up either they dont receive the call at all or else they give someone else's phone number. My courier PRO1956328 was booked from Kolkata on 13th jan and till 20th Jan it has not reached me.
                                They are also bluffing that they tried to deliver but I was not available at home.

                                They are the worst kind of service providers. i dont know who is the owner but surely he/she is useless person.
                                I am worried about my parcel now and I really doubt if I will ever receive it.
                                Dont ever go for them if you want your parcel to be delivered on time...

                                Avijit
                                Hi,
                                I need your attention and immediate action about courier tracking no- SRT70069139 of Professional Couriers, India.
                                I did online shopping of a suit from craftsvilla.com on 18thmarch 2015.I got confirmation mail on 19th march 2015 with shipping details.It should be delivered till 27th march at given address but we have not received it yet.
                                The online status shows that it is been delivered to Moradabad office but we have not received it yet.
                                I wrote an email to customercare on 28th mar 2015 with my contact no-[protected] but i have not received any response.
                                Is this the service which you are providing to your customer? I am sorry to say but its very ridiculous.
                                please look into this matter and find the reason of delay and deliver my courier ASAP.
                                Thanks
                                Neelam Rastogi
                                [protected]
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                                  R
                                  rajes90
                                  from Mysore, Karnataka
                                  Jul 16, 2009
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                                  Dear sir,
                                  Pls find the attachment for Delivey Run Sheet.
                                  I am Rajesh R. Reliance company one courier send to my mailing address but Professional courier people will not delivery to me. sum other place delivery to Professional couriers.

                                  Detials:
                                  Consignment NO - BLR[protected]
                                  Boking Date- 19/03/2009
                                  Delivery Date-23/03/2009
                                  Recivied person Name -Subrath nandhi, he is working in Arthamoney Koramangala.
                                  Delivey person name-Ananda

                                  Regards,
                                  Rajesh-[protected].
                                  Adress:-
                                  SRI VENKATESHWARA NILAYAM
                                  #52, HOUSE NO-9, A.T.STREET,
                                  BOMMANAHALLI, BANGALORE-560068
                                  maine 17.09.09 manglore bantwal me document beja tha lekin abhi thak mila nahi hai. his courier service bahut bekhar hai. aaj 24.09.09 date hai; phone karke pucha to boltha hakkki jaake return aya hai return bejega boltha hai; maine janha beja tha usi address se 1-2 kilomitar doori me enka office bi hai office B.C Road me hai. phir bhi abhi tak mila nahi hai his service is very poor. K.R.SHETTY
                                  BAHUT BEKAR SERVICE HAI K.R.SHETTY MUMBAI
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                                    Vinodkumar A
                                    from Delhi, Delhi
                                    Jul 10, 2009
                                    Resolved
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                                    Dear Sir,
                                    Your Tripunithura branch staff refused to deliver the article which contains some documents from ICICI Bank in my name. Actually, now I am unable to receive the article at your office since my duty hours is 8am to 8pm in week days. So I request you to make arrangements to deliver the same at my residence. Expect the action without delay.

                                    Regards,
                                    Vinodkumar A
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    ICICI Bank — Home delivery refusal

                                    Dear Sir,
                                    Your Tripunithura branch staff refused to deliver the article which contains some documents from ICICI Bank in my name. Actually, now I am unable to receive the article at your office since my duty hours is 8am to 8pm in week days. So I request you to make arrangements to deliver the same at my residence. Expect the action without delay.

                                    Regards,
                                    Vinodkumar A
                                    Dear Mr. Vinodkumar A,

                                    Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service'. Request you to provide your full name and contact details.

                                    We will be glad to assist you.


                                    Regards,

                                    Nazia Sayeed
                                    Office of the Nodal Officer
                                    ICICI Bank
                                    Dear Sir,
                                    Your Mettur, Raman Nagar branch, salem district staff refused to deliver the letter which contains some documents from important person in my name. They delivered the article near the shop not directly to my home. I am aged person i didnt come to your office to collect the article. Its not my duty its yours. My home is just 5 km from your courier office. So in future dont do like this habbit. Please enquire immediately and solve this problem.

                                    yours kindly

                                    K. Jayaraman
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                                      Laxmi RAJ
                                      from Bengaluru, Karnataka
                                      Jul 9, 2009
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                                      My brother couriered one important parcel from Karimnager to Pune.
                                      And it never reached to me.
                                      I contacted bunch of no one responded finally my brother contacted where he booked it.

                                      They were saying it was stolen and they can pay of 100 rs.

                                      Its ridiculous and not acceptable.
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                                        jayakumar
                                        from Salem, Tamil Nadu
                                        Jun 30, 2009
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                                        I had sent my belonging via professional couriers, madurai to salem. but the actual parcel which i had sent is not recieved by my friend...they had opened my parcel and took my belonging and wraped it and sent to my friend. they are all thieves nothing more than that
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        The Professional Couriers customer support has been notified about the posted complaint.
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