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PRTC - Difficulty with Vehicle, Reservation system and Staffs

 
7 Reviews
User
  Mayasen
Hi buddies,

Even though PRTC (Puducherry Roadways Transport Corporation) is a public sector of Puducherry (Pondicherry) government, they are not ready to serve the people better. Just they want to survive that's all.

There is no proper maintenance of vehicle. In beginning the vehicles are came with good quality, infra and also with good maintenance. But now, except the name (banner) nothing is there.

Reservation system also very poor in them. There is no open reservation system (Online, reservation chart, etc..), so lot of brokers book the tickets in bulk and sold them for high rates. In Chennai, there is no reservation; only a token system. So the employees themselves fill the name chart with their own and earn money thro' them while giving it to the urgent need travelers.

There are lot of needs for the buses between Karaikal and Chennai, because Karaikal is now rapidly developing in business side, pilgrimage side (Thirunallar, Karaikal Ammayar Temple, Velankanni Church, Nagore Darga, etc) and also in tourism. So the current number of bus is not enough.

Lot more difficulties and drawbacks are there, but still the government and transport dept are keeping silent. Lets see what will happen in future.
Complaint comments 6 Comments     Updated:
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Comments

 
The Comments were true and need to be resolved by Respected Person of Govt. Of Pudhucherry

Pls take necessary steps that will help to improve Tourism Income
 
This kind of useless ticket booking system is not at all acceptable. Indeed there is no any contacat number to reach them. Needs to be improved a lot.

P.EZHILENTHI
A Jun 20, 2011 by
User
Saminathannatarajan  
 
Ref :pondy to karaikal - bus time 5:10pm, Dated: 18-06-2011(Saturday)

With reference to above dated Transport, we had bad experience. Because that bus had got break down on that day at middle of journey(Mudaliarpet). The Bus driver and conductor had not shown any reaction for that breakdown, not even they have not arranged any alternate vehicle for passengers. Instead of i had scolded by corporate people. As a government transport who is behaving like this which seems your irresponsibility of higher officials and its hierarchy.
D Aug 19, 2011 by
User
e_cool  
 
There is no open reservation system (Online, reservation chart, etc..)".so lot of brokers book the tickets in bulk and sold them for high rates.So the employees themselves fill the name chart with their own and earn money thro' them while giving it to the urgent need travelers"

what i don't understand is that if u think online reservation will solve the problem, then i guess u have never booked train ticket . The tatkal and normal seats gets full within few hours of opening .Have u ever reserved for an setc . its no better. in fact u never know what kind of bus u are bound to get .

next u say that employees themselves fill the seats and u don't get any seats.iFor this i would like to say that i travel evry other week to karaikal(i work in IT concern in chennai and my belong to karaikal).I book my tokens for friday bus on a monday .barring festival days, i don't have much of a problem getting a token.(mind you i don't have any relatives on known people in prtc or any sister concern).I feel that the token system is one of the best compared to online (where people reserve simply even when they have less chances of travellign) Why is that u are so particular about prtc buses.

THere are lot of other (SETC) buses travelling in the same route.



"With reference to above dated Transport, we had bad experience. Because that bus had got break down on that day at middle of journey(Mudaliarpet). The Bus driver and conductor had not shown any reaction for that breakdown, not even they have not arranged any alternate vehicle for passengers. Instead of i had scolded by corporate people. As a government transport who is behaving like this which seems your irresponsibility of higher officials and its hierarchy."

Have u ever travlled in an setc or crc.
Their buses are pathetic compared to prtc.
D Dec 26, 2012 by
User
hate_PRTC  
 
Hey e-cool,

Please dont support PRTC . Even i too had bad experience. R u comparing IRCTC with PRTC. It means that u have never travelled by train. IRCTC handling millions of travellers and facing issue. But PRTC cant even handle 100 people.
N Mar 28, 2013 by
User
dengudugadu  
 
THE PERSON WHO IS in reservation counter dont show the available seats to the passengers - simply says all the tickets were booked in advance. but at the time of bus departure the conductor himself gives the reserved tickets to the passengers who were waiting for the seats upto last moment. this is practically happend to me. the reservation system in PRTC is simply on mercy of booking clerks. pls make it public let the public choose the seats according to their choice. and stop cheating the public

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    PRTC - Difficulty with Vehicle, Reservation system and Staffs