HDFC Bank Complaints & Reviews

Respected Sir/Madam
I have applied for personal loan through my HDFC Bank salary Account and the the officials are stating that as your name is in the civil list so the personal loan is denied for you. Am working with ACC Cement and the company is having corporate salar account wit this bank but it is of no help. Further i have paid the outstanding amount in full to the bank two months back abu i donot knw why the name is continuting with the civil section.
Please guide.
Regards,

Chandan K roy
ACC Ltd
Dy mngr-Marketing
Ranchi
chandankumar.[protected]@acclimited.com
[protected](cell no)

HDFC Credit card department SUCKS..........

i had an outstanding amount of 89000/- in March 2008. i was not able to pay the whole amount in lumsum so i use to pay minimum amount due every month. From march 2008 till today i am still paying the minimum amount due and my due amount pending is still 60000/-. According to me from march 2008 till date i have paid HDFC credit card more than 1,20,000/- which means they are already in profit.

But when i called the debt management for a settlement they told that settlement will not be possible on my card as bank will be in loss.....LOL.... they are already in profit. and that i will have to continue paying the due amounts.

This is really irritating as why will i pay more than my due amount on the card ?

HDFC Bank is a bigger ROBBER......................

SIR
I WISH TO STATE THAT RS.999 HAD BEEN DEBITED FROM MY A/C TOWARDS SERVICE CHARGES OF STOCK RECOMMENDATION FROM HDFC SECURITY, NOW I DO NOT WISH TO AVAIL THE FACILITY AND WANT THE AMOUNT TO REFUND IN MY A/C. WHEN I HAD GIVEN A REQUEST REGARDING THE SAME REPRESENTATIVE OF HDFC SECURITIES DENIED TO REFUND MY AMOUNT.
THIS WAY HDFC IS EARNING A VERY BAD NAME BY DOING SUCH IRRATIONAL ACT.

KINDLY SUGGEST WHAT TO DO

Hello,
I have submitted my documents for the openning of salary account on 23rd August 2010.
My account is still not activaited. Today being the 10th working day on 03 september 2010.

Kindly look into the matter because even till now I am not having any confirmed response till when my account will be activated.

Thanks & Regards
Neha Singhal

Dear sir,
I have account in HDFC Bank my Salary account no. is[protected]...
I got my welcome kit 12th July 2010..But my account is still not in process..
I had complain my problem to HDFC bank Govind Nagar Branch & Civil Line Branch..
many time but no result came out.
Then I call to customer care..they gave me 7 days time..to solved my a/c problem (complain no.[protected] but my account still not activate..My salary has credit in my account 4th august 2010, Because of account activation problem i cant debit my amount...
So therefore I have no option to inform U about my account activation problem..I kindly request u to take action immediately.

Regards
Maneesh Kumar srivastava
a/c No.[protected].
Date of birth..1st july 1986
R/o 127/29 S block kidwai Nagar kanpur. Pin 208001
Mo. [protected], [protected].
email.id.-: [protected]@yahoo.co.in
Concern Name..HBL Global Pvt. Ltd. (HDFC HOME LOAN)
Emp No... M14573

Dear Sir/Madam,

My Name is Sanjay Gharkar i am working as a peon in small company, i have the HDFC Credit Card which limit is rs.15000/-. as per the requirement of money i have swap the card for the purchase in 2008.

from that date till i have pay to the HDFC a sum of rs.25000/- approximately in small installment.
As i now i have to make the settlement from past 3 months. but i have not getting the settlement from the HDFC Credit card department. the person who is calling me for the payment from three months is taking with me the installment of rs. 1000/-, 1200, and 2000/- and saying that i will do the settlement but still no settlement has been done and now he is saying that you have to pay the sum of rs.19000/-.

in this condition i can't able to do the settlement as i don't have such amount. i can able to pay a rs.6000/- only as my salary for per month is rs.7300/-.

what to do who can help.


please advise.

Thanks Regards
Sanjay Gharkar and jay

Contact No.
[protected] / [protected]

SUB: DELAY IN PF WITHDRAWL SETTLEMENT

PF NO.: 57045 (MEMBER OF HDFC STANDARD LIFE INSURANCE CO. PF TRUST)

EMP. CODE: 57045

Dear sirs,

With reference to my PF NO. 57045 , i was working with HDFC STANDARD LIFE INSURANCE co. I had left the company in 17 June 2010 and submitted my resignation on their website portal "employee self services" and also submitted my resignation with their HR DEPTT. on Dated: 26/7/2010 personally in written and filled up all the exit forms respectively , but after the span of almost 2.5 month or so , i have not received my pf withdrawl and full and final settlement from their side. even though i have not received any satisfactory answer or reply from their hr deptt. side whenever i called or tried to attempt on telephone.

I am very much in need of these funds , kindly help me to get all the dues at the earliest.

Awaiting for your early response

REGARDS,

PURNIMA KAPOOR

EMP. CODE: 57045

I have applied for an HDFC credit card at least 3 times but the bank always fills up the form and thereafter there is no response from them, either for the field inquiry or in any other form. They are denying me this card though I am a preferred customer of this bank. My guess is because I belong to the Armed Forces... though the Bank is just non committal. Please advise what legal action I can take against the Bank

I had lost my HDFC Bank Debit Card (No. [protected]) some time after 14.05.2006 (the last time I withdrew Rs 3000 from Lajpat Nagar ATM).
I didn't realise I have lost the card until I wanted to withdraw money on 25.05.2006 and found the card missing. I got the card blocked immediately but by then 3 unauthorised withdrawals of Rs 15,000 each were already made on 20th, 21st and 22nd May 2006).

I contacted the branch and after much deliberations and requests (the whole time the guy at the other end kept telling me that it was because of my fault since I lost the card), I was given a form to be filled and enclosed with FIR & letters giving details of the event and transactions disputed. I supplied the above mentioned documents the very next day.

I was promised that the disputed amount will be credited to my account but will be "holds funds" and an investigation will be undertaken.

But the amount was NEVER credited back to my account. Plus, I was NEVER intimated about the proceedings or result of the 'investigation'.

My point is even if I lost my card, how come the person who found it got the PIN? Now, I am not so stupid to share the PIN with anyone. Plus, when I asked the bank to see the CCTV footage and get the person caught, they said there is no CCTV at our ATMs.

After 2 months of the incident, I had contacted the customer care guy at the bank and he had told me that I will soon hear from the bank. But I never got any response.

After some more time, I got frustrated and even stopped following up. But again after around 2 years, I sent a mail to the customer care cell (that i got to know from some forum) but no one replied.

Is this the kind of service one expects from a bank? They even didn't have the courtesy to tell me what happened in their investigations.

Plus, I also applied for the reissuance of another debit card but it hasn't been sent to yet.

I request the bank to look into this matter and reverse the amount in my account or ATLEAST inform me about the result of their 'investigation'.

Faraz Alam
HDFC A/c No. :[protected]
Mobile: [protected]

SIR,
I AM SURENDER BAISOYA,I OPEN MY ACCOUNT 25 DAYS AGO FROM BRANCH OF SAROJINI NAGAR MARKET {NEW DELHI}110023.BUT I NOT RECEIVED MY CHEQUE BOOK, DEBIT CARD AND PASSBOOK YET.I JUST GO THERE SO MANY TIMES ALSO BUT THE STAFF OF BANK NOT GIVE ANY RESPONSE OF MY COMPLAINT.I THINK GOVERNMENT BANKS ARE MORE ACTIVE THAN THIS {HDFC} BANK.AND THEY ALSO TELLING LIE THAT THEY SENDED ME THOSE WELCOME KITS{CHEQUE BOOK AND DEBIT CARD} ALREADY..BUT THE TRUTH IS I DIDNT' GET ANY THING YET.

Dear Sir/Madam,

I am bearing Credit card holder and my card no:[protected] as I asked for settlement since three month but they have taken any step for the above every month they request me to give the minimum balance we will take care of your matter next month but today at 11.30 on 31st Aug(Today)your tele caller name Ms.Avispa (HDFC Credit card section Bhubaneswar Nayapalli branch near Kalyan mandap) made a call regarding payment of dues. My colleague held the phone and informed that She is in Production section due to brake down but the lady told him that you a liar she is sitting besides you and usages vulgar languages in local language (Oriya), when I came from the plant he told me the detail I called her and she again told me in Oriya that I do not deserve a credit card since I do not have the "oukat" to pay the minimum amount and started mis- behaving. I then disconnected. I would request you to kindly enquire into the matter and take appropriate action, till time she is calling and disturbing all my colleagues please take the matter seriously.

I received tele calls on my mobile from HDFC Bank tele call executives tel nos 30870406,30870407,30870492 on 30th August advising me to convert my outstandings on my HDFC credit card to EMIs. They told me this could be processed on phone and I would be receiving a verification call from Chennai to this effect after which needful would be done. The caller also repeatedly told me not to query the verification person as in that case the proposal will get rejected.

To my utter surprise I get a call from Mumbai after an hour or so telling me that as I have agreed to a HF insurance policy as intimated by the bank already she is giving me the details of the policy with terms and condition. After listening for a minute I said I havent agreed to any such policy but the discussion was concerning conversion of outstanding to EMI. She was clearly surprised when I told her what was discussed and said sorry before disconnection. Next I again get a call from the aforesiad telemarketing numbers asking me what was the problem. I told them that mixing up another product with a proposal of conversion to EMI was totally wrong and amounts to misguiding and cheating. To this they again went on pleading and asking me to consider when I discontinued the conversation. Again in the evening I get another number (the last one) asking me why I am not converting to EMI. I got disgusted and complained to the HDFC credit card call centre 28564332 where the executive listened to my complaint and assured me that she will ensure no calls are made to me further on the subject matter.

Surprisingly again on 31st August I get a call from a tel no 6709 5300 repeating the same thing and also pleading and wasting my time. This time I have informed the Section in charge credit card call centre about it and made her understand the seriousness of the matter. She has assured me that she will personally look into the matter and immediately see that no calls concerning this are made.

My complaint are as follows :

1. Why a reputed institution like HDFC take recourse to misguiding the clients to sell its products.

2. Why the clients objections are not taken seriously and seen to it that no repititions are made for the matter objected to by the client.

3. Why the rampant disturbance created by tele marketing is allowed to continue even after complains are made and assured to be redressed.

4. And Perhaps Most Importantly why the credit card details are given to marketing executives all over the organisation and to franchisees when these are supposed to be of confidential nature.

Mandar Mukherjee
HDFC Credit card Holder ( [protected])

we have a credit card swipe machine ( EDC M/c) at our petrol pump (R.O) with TID No. 42000696. We are doing business of 25 - 30 lakhs with the machine. we almost require 2 paper rolls per day for the transactions to print. We have also complained many times to complaint division and also to Mr. Vijay ( [protected] ) however there is no response from them. Kindly guide what should we do as this is a petrol pump, hence the usage of the rolls...

I have applied for PF Withdrawl in Sept,2009 with HDFC Bank Ltd & not got any revert from PAD deptt of HDFC Bank Ltd till 29.08.2010, but, when I called up as usual for enquiring regarding PF withdrawl status, I got reply as "HDFC Bank Ltd has taken over the PF of CBop employees since April, 2009 & so, one month's PF has been credited to the a/c as I had left the organisation in May,2009, the other portion since April,2007 to March,2009 will be taken care off by EPF deptt & the deptt replied that they had recd the request for PF withdrawl 01.06.2010, so, it will take 4 months", Is this the way of treating your employees

Can anybody help out in getting my amount of PF?????

To,
The Manager,
Credit Card Division,
Chennai.

Sub: Closing of credit card ([protected])

SirMadam,

I would like to bring to your kind knowledge that I have been trying to close my credit card unsuccessfully since Dec-09.

I have called customer care several times and requested to close my account but every time I was told that the concerned department will contact with me as customer care is not aware of it. But no one contacted me. The SR no for your reference are ………
The amount has been accumulated more than INR 10,000. As per call centre instructions I cut my credit card much earlier and send it to Chennai office on
21-July-10 through DTDC No. P12967891 but still my account is not yet closed.

The amount is increasing by leaps and bounds for no fault of mine. I wanted to close the matter much earlier but neither the bank nor the call center is guiding me properly and I am getting calls from collection department for payments. Credit card department is calling me for collection but no one is solving the issue.

I would request to close this issue at the earliest.

Regards

Pradeep Patil
[protected]

This in regards to my credit card account balance : INR 82728.00 as on date . My card number is [protected]. This has been blocked due to non repayment of the amount since June / July as had emergency in the family and was unable to take calls also during that time.

HDFC chandivili branch executives – Mr Imran , their senior a lady – Ms Charu have been extremely rude and also inspite of explaining and pleading to them that in the next 10 days will be closing the entire amount with interest till date of closure will be paid , they withheld the money in my savings account.

When I spoke to them they out of grudge said that they will liquidate my Fixed deposit and ensure I come to roads. They would tarnish my image amongst my employed company and local people around my residential area.

Agreed that I have not paid the amount though not intentional, could I know why were the following 2 course of actions done without any intimation – just verbally :

Hold on my saving account money of Rs 28844.49- on what calculation was the entire amount held when the minimum payable was only rs 11700.00?
Liquidated my Fixed deposit linked to my account of Rs 12,000.00 – who has give the authority for the same ?

Would like to know how could the bank take such drastic steps without any written notification . If the person had no intention of repaying or had absconded, this could have been considered. In my case inspite of my request to bear with me, this course of action was done.

Now considering the amount sweeped in from my savings and fixed deposit – I stand to PAY NOTHING TO HDFC ON MY PRINCIPLE AMOUNT . HDFC may please go ahead and take back my HDFC credit card – anyways which I have not been using

With the above act it only shows not to maintain any savings with HDFC henceforth and will also request people to close salary account with HDFC

I would also need an explanation for the same and also shall ensure that this is brought to the media notice as I feel many like me would be suffering this torture.

I will await response from HDFC

Kavita

DEAR SIR,

I Girdhari lal Bajaj Working in HDFC Bank in the year May 2006 and my employee Id is CG00472 Working as Liability CSE, resigned from my job on Feb. 2008. My PF was deducted every month as per the company rule, but i don't know my PF a/c no. So now i want to withdraw my PF balance amount for my personal use. I request u to that please help me out.i already submitted PF withdrawal form in HDFC- Jaipur branch at the time of my resignation but still i have not got my PF refund till date Aug 2010. please tell me why you are not send my PF refund and still there is is no response from your side for the same please intimate to me i[censored] have any problem for the same as earliest as possible. i[censored] want further detail plz mail me or call Email id- [protected]@gmail.com/ Mobile no. [protected] address Bhagwati Bhawan, Shyam krishana Colony, Chomu- Dist-Jaipur-303702, i[censored] are not reply for the same it seems to be it all done by you internationally.

Thanking You
Girdhari Lal Bajaj
[protected]
Emp Id-CG00472

1. I had applied loan with complete documents to hdfc ltd at bhiwadi about eighty days back. Neither loan has been passed nor any information is given despite calling number of times. My contact number is [protected] and i would be greatful to hdfc bank, bhiwadi if somebody keeps me updated as to after how many months my loan will be passed ?.


Thanking you

Harish chand
Loan applied for 3bhk at krish city bhiwadi

A few years ago,i opened two SB accounts named Simranjit kaur u/g kiran bala (mother) [protected] and 2nd Rohit chumber (minor) u/g kiran bala (mother) [protected].Unfortunately without my concent your bank send me ATM cards and some other papers.Next day i approached the bank manager and returned the same to him and he assured your accounts will be run steadly and no serviace chargers or other chargers would be detected from your accounts because these accounts are minor accounts and these accounts are opened for the wellfare of the children.Till date i continuely visited the bank and give them a number of written complints and verbly requests.The bank did not consider my request,they always took my request lightly.So,the bank detected thousands of rupees from my minors accounts.This amount is saved by me for the wellfare and education for my minor children.

The behaviour of staff and manager is not good for the customers.They always ignore to the customers.They always give respect to some one only,whereas every customer is respectable.Every custmor is own his respect.At the last i request you to take it seriously,take necessary action against the mahilpur staff.Please refund my all ammount with intrest which is detected by you from continuely from last few years,so that i withdraw some ammount from these accounts for the wellfare of my children.

Hoping in early action against staff and refund of all service chargers.

sir,
good morning.on if iam exactly right about the date on 27-6-10 at around 4oo hrs hour in the evenig i went to ur collection centre at 3B2 .entry can be verified by ur register at centre.anyways i was to get information on my credit card remaining balance..i met there some female who introduced herself to be senior official of collection department made me sit in separate cabin and offered me cup of tea.she said to me that despite ur paying minimum amount due regularly u are required 2 deposit 25,ooo only immediately otherwise big penality is on cards.as i had no idea about ur banking systems,i got scared and immediately told her that i am going to get my salary on 1.7.10 and presently i have only 8,000 with me,rest i shall pay u within a week.she took the money and said as soon as u get ur salary and inform me,i shall get it collected.when i requested her for receipt she said it is our closing week and dont worry for that u can have my mobile number ,receipt shall be given to u along with remainig amount.after it contacted her many a times what she used to shout at me by saying i have got a lot of work u call me later.Igot suspicious and never went again to her despite she called me many a times.to my uttermost dissarray that payment has never been deposited in my credit card statement.REST I SHALL WRITE TO U AFTER U GUYS VERIFY this.AS IAM A PATIENT OF HYPERTENSION PLEASE DO NOT BOTHER ME MORE ON PHONE ONLY U CAN COMMUNICATE THROUGH MY MAIL [protected]@rediffmail.com