[Resolved]  pvr cinema citywalk ( saket) — illtreatment

we three friends went to pvr citywalk in saket .. to watch the movie jaane tu ya jaane na we reached the counter by 15:35 .. we asked for the tickets for 1600 hrs show the . they tols us it had been sold out . so we askes for the show at 1740 hrs they gave us tickets without even giving us information abt the timing and audi .. we waited till 1740 hrs and when we enter they told us the ticket is for 1600 hrs show after enquiring abt it .. nobody responded saying we cant do anything . on talking to the manager he says its no their problem and can come next time .. to watch the movie the.. crew was so illmannered .. that he started to talk in a rubbish ascent and ..telling us he dont have time to talkto us . and threatned us to move out .and gave us a excuse that he has sold more than five thousand tickets .. nd also told his expierience . dat we face the problrm daily so just get out .he told me go and complain anywhere it wont help and .. i cldnt find any helpline number over there .. i know maybe this wont work but it is just a try to reach people who r in incharge i m a second officer in merchant navy .have been to maximum parts of the worls but never got insulted like this before
managers name sudhir
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Aug 14, 2020
Complaint marked as Resolved 
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The pvr counter staff i really rude. Me and by friends went to watch jaane tu ya jaane na on 8 july, our show was at 5 40, we reached at 5 45, i and were 5 mins late already. As i had booked the show on phone, i had to avail the tickets by showing the pvr guy a slip which i had recieved. The manager was pretty rude when i asked him to hurry a bit, beacause he was buzy talking to his staff member not related to our ticket. So now this staff guy got pissed at us. Was giving me angry looks. So even i got angry & sternly asked him to give me the tickets fast. But he intentionely delayed printing out the ticket. In the end we were 20 mins late. 15 mins beacause of pvr staff. 5 mins work done in 15 mins and rude behaviour. So any pvr incharge...Train your StaFF!!
Please check good you change after paid, the girl casher all time forgot give you full change, as you go fast for not lost first movie part, you no check you change.

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