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PVR Cinemas

 
4 Reviews
  alekh mathur on Nov 26, 2011

non refund of money

I had booked ticket for Desi Boyz on 26 Nov 2011 through online site of PVR i.e www.pvrcinemas.com. I had booked 2 tickets and paid Rs620 through net banking. The amount got deducted from my bank account but I have reeived no confirmation from PVR. I had tried their nos also but all in vain. I had also send my feedback to them through their online feedback form but got no response. I am still waiting for my refund.
3 Comments

Comments

 
I was booking 2 tickets online on 8th August 2010 for Once upon a time in mumbai at PVR, Bangalore.
After i made the payment through the net banking of ICICI bank the money got debited but the tickets could not be booked due to some reasons.

I got a pop-up message stating that the amount would be refunded. As of now its 20th August but the amount of Rs.580(270*2 + 40) has not yet been refunded.

I had a talk to the ICICI folks also. They registered a request for this transaction to refund the money, and they say its now been forwaded to the merchant. The ICICI request no. is 149400823.

Please get the amount credited to my account immediately.

The details of the transaction made by me are :

CONSUMER DETAILS : IND-BXW-4096
PAYMENT ID : 0169889005
 
PVR cinemas done the same to me. Tickets purchase order placed through ICICI somehow did not go through AFTER money was charged to them. Customer service said refund will take place in 2 weeks. As well, this was confirmed by an e-mail from their customer support dept. But nothing has materialised even after one month. No reply for my follow up emails. SURPRISINGLY THEIR CORPORATE OFFICE PHONE NUMBERS ALSO DISAPPEARED FROM THE WEB SITE.
I will call this nothing but cheating.

Chandramohan
Chennai
Aug 19, 2012 by
narinderarora
 
I HAVE BOOKED TKT FOR CARRY ON JATTA ON 29TH JULY BUT PVR HAS DEBITED MY CREDIT CARD DOUBLE
TWO TIMES. MEANS 667. 667 TWO TIMES AT THE PLACE OF 4TKT THEY HAVE CHARGED FOR 8. NOW AFTER SO MANY EMAILS NOT REVERSING 667 IN MY A/C. PERSONALLY VISITED AT PVR WINDOWS TWO TIME NO
RESPONSIBLE PERSON IS THERE. NARINDER ARORA 1015 ISLAMIA SCHOOL RD LUDHIANA. 141008
MOB NO 98729 93193 TKTS PURCHASED FROM SILVER ARC MALL LDH.

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