[Resolved] PVR Cinemas — Tickets not given on time

vincentlegouri

from Korampallam, Tamil Nadu

Address:

Bangalore, Karnataka

Hi,

Today i went for PVR Cinemas in Forum Mall, Koramangala, Bangalore. I had booked tickets for Deivathirum Tamil Movie 12.30 PM show onlien booking, i was late by 5 mints, qickly went to KIOSK to collect the tickets but it never printed the ticket noone to help near the KIOSK, so there was a single person issueing tickets and was a big que, while my wife wating in que, mean while i was looking no one to help, hence when our turn came up, we asked for tickets using booking ID, the person was very rude saying tickets are already printed, informed him but was not ready to listen to me, then we went near the entry and asked for manager, who came at 1.10PM saying that, please get in to the movie, when we informed about the time they where not bothered.

When we asked to refund they said it cannot be done and just moved in saying that atleast watch movie rather than fighting here.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sinoby Pc

i am sinoby...i had booked two tickets for tattathin marayathu...a malayalam movie.through mobile application...i got msg the ticket was booked in h4&h5...i had reached infront of counter before 1 hr...but that online counter starts only by 8.45am(show time 9.30 am)i got ticket only in first row in front...how it happened...?the worst management didn't took any action., if like this means what is the use of pvr application...i want to get an answer from you...