[Resolved] PVR Cinemas — Payment Transaction Error

gya_anu

from Mumbai, Maharashtra

Address:

West Delhi, Delhi

Dear I m trying to book my ticket on my mobile to pvrcinemas([protected]) but after payment deduction mobile was disconnect. Due to that reason i m able to get my ticket after that i m trying to contact merchant but they dn,t have any direct customer care no. i have already email to them then they ask for my card detail.
After given my secret detail like card no they dnt give me any reply and still i m waiting for my refund if anyone know to get refund tell me

advice- dnt book your ticket in pvr online or mobile

Gyanendra Srivastava
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sakshi dhall9

hi, i have done the transaction online but not getting any reply from PVR whether it's been done or not, but on the other hand i have got the transaction details that this much amount has been deducted from my card.

if i am calling to any of the pvr numbers -no one is replying on calls -whether it is - head office no./corporate no./ pvr no./rivoli pvr no..

i mean no one is responsible in PVR.

PVR SITE IS A BIG PROBLEM FOR EVERY CUSTOMER. PLEASE CLOSE THIS IF YOU PEOPLE CAN NOT REPLY THE CUSTOMERS.

VERY BAD EXPERIENCE.

akash2709

from Chennai, Tamil Nadu

bill issue

I visited Pvr cinema in lower parel. I took a popcorn, samosa and cold drink. But they gave me only samosa and popcorn bill.when I asked him for bill. They denied. May I knw the reason behind this.