[Resolved] RechargeItNow.com — No Refunds Made for failed transactions

rajesh619

from Delhi, Delhi

Address:

Delhi

Hi,

I made two transactions of recharge of Videocon D2H for Rs. 500 and Rs. 535 from RechargeItNow.com, both of which failed, but money was deducted from the bank account. Its been 8 days now, and I haven't recieved a refund from RechargeItNow for the same. The transaction details are as follows:

First transaction:

date time:[protected]:32 PM
subscriber ID: 619465
amount: 500.00
order ID: R[protected]
transaction ID: 63887368

Second transaction:

date time:[protected]:36 PM
subscriber ID: 619465
amount: 535.00
order ID: R[protected]
transaction ID: 63887519

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Aug 8, 2021

Complaint marked as Resolved

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Comments

RechargeItNow Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Regarding your query, this is to inform you that the refund for your 1st transaction (Rs.500 & Order id-R[protected]) has been processed from our end on 2-7-2012 and should be credited to your account within 5-7 working days.

Regarding your query, this is to inform you that the refund for your2nd transaction (Rs.535 & Order id-R[protected]) has been processed from our end on 2-7-2012 and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

RechargeItNow Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Kindly write us a mail on [protected]@rechargeitnow.com.

Details have been sent on your persnal e-mail id registered with us.

Regards
Team rechargeitnow.com