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RechargeItNow Customer Care

II Floor, 4654/21, Daryaganj
New Delhi
New Delhi District
India - 110002

Customer Care Phone Numbers and Contacts

Phone:+91 124 257 8200
RechargeitNow is a web-based 24×7 pre-paid recharge station. It is a multi operator online recharge solution delivering instant recharge for your mobile. Customers get a high-quality recharge service from cosy convenience of their home to busy schedule of their office. You visit Recharge it to top up your mobile balance.
RechargeitNow Corporate Address
Estel House, 126,
Sector – 44,
Institutional Area,
Gurgaon 122002,
Haryana, India

RechargeItNow Complaints & Reviews

RechargeItNow - Transaction Error

 Karan Kyanam on Dec 17, 2014
I have an MTS dongle, which first off has some below average services. And on top of that they use a below average payment service such as RechargeitNow. Twice so far I have made my monthly payments where my bank account gets charged but the bill payment is not reflected. I really want to sock your customer care service centers - Both RechargeitNow and MTS for being some of the least helpful people and providing the most terrible customer service. Try fixing your existing problems instead of trying to scale up and make as much money as possible. ******* IDIOTS....
Complaint comments Read comments Complaint category Internet Services

RechargeItNow - amount deducted..recharge not done...

 RISHABH DUGAR on Oct 5, 2014
Sir, i recharged my videocon DTH id 116958454 on 27/08/14 of RS 335. order id was V20007192784...but the recharge was not done and the amount got deducted instantly...two days later they mailed ... <> Aug 28 to me Dear Customer, We confirm that we have processed a refund on 28/08/2014 for your 'failed recharge' as per the following details: Mobile no/DTH subscriber id recharged: VIDEO116958454 Date of transaction: 27/08/2014 Order id: V20007192784 Amount (Rs): 335.00 But till date amount is not refunded i request to refund...
Complaint comments Read comments Complaint category Internet Services

RechargeItNow - Regarding payment deduction and no recharge.

 ajinkyathorushe on Oct 5, 2014
sir i have recharged my docomo prepaid with Rs251 on rechargeitnow website through SBI netbanking. for the same recharge my sbi acc get debited with 251 but i didnot got recharge. i complained the same to rechargeitnow but they didnot gave any responce. sir please solve my problem and give me my money back. The detail of recharge is as bellow, mob no-8553250514 amt(paid)-Rs251 date -02-10-2014 SBI ref no-IG00AIPWU3 transfered to- 30993845637 avenue india pvt reply me as early as possible. Thank you....
Complaint comments Read comments Complaint category Internet Services

RechargeItNow - rechargeitnow-money deducted but recharge failed so money refund [Resolved]

 Kuheli Mitra on Sep 22, 2014
Dear Sir, This is Kuheli Mitra from West Bengal. I have recharged amount 197 on my mobile no: 8583837614 from website on 20-Sept-2014.The recharge process got failed due to technical failure in their website but amount got debited from my HDFC bank account.I got a confirmation mail regarding the refund confirmation of that amount on 20-sept-2014.But still now I haven't got the refunded amount in my account.Please look into this matter and refund the amount as soon as possible.I am feeling cheated. Order ID: AI0543332094 Transaction ID: AI0543332094 Mobile No. / Subscriber...
Complaint comments Read comments Complaint category Unauthorized charges

RechargeItNow - Money taken but no recharge

 elumalaiit on Sep 19, 2014
I tried to recharge my MTS modem (8645975237) of Rs.999. The transaction after PIN is entered and processed and showed An error has occured as response.It is around 7'O clock on date of 19.09.2014 in chennai.Please Help me or Refund money....
Complaint comments Read comments Complaint category Broadband

RechargeItNow - Amount deducted but Recharge is not successful

 ssgsengupta on Sep 3, 2014
Dear sir/madam, I have been used MTS data card for last 7 Months. Yesterday after 9 P.M. I recharged my Data card. My data Card no is 8648864560. My balance was deducted from my account but I did'nt get the recharge conformation and My Data card no has not been recharged. My account balance has been deducted by Rs.999/- I lodged a complain to MTS customer care executive. He told me that My deducted balance should refunded with in 7 days to your account. But is is too lengthy. I want my money within days. Please do the need full. My contact no is 9836220723. My Email Id is
Complaint comments Read comments Complaint category Internet Services

RechargeItNow - payment deducted recharge failed money not refunded

 s.h.s.narasimha rao on Jul 23, 2014
I using rechargeitnow website for doing recharges. on 18-04-2014 I made a recharge for Rs.85/- for idea mobile . for that payment deducted from my account and recharge was failed due to session expired. details of transaction: transaction id: order no. ID0108741844...
Complaint comments Read comments Complaint category Internet Services

RechargeItNow - money is debited from my account

 bit7867 on Jul 12, 2014
i have recharged my bsnl no. 8004468047 for an amount of Rs 350 which is also debited from my sbi account. but mobile not yet been recharged. reference no.- CCABG2YOI844IGW7640602 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE so please refund my money as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers - Recharge not credited money got deducted [Resolved]

 abhinaypd on Jul 7, 2014
I have used portal for online recharge of amount 150/- as per you policy with 10% discount amount 135/- deducted from my credit card without recharging on 20 May 2014. Date & time 20-05-2014 11:13 order no. AC0145162054 After 7 day i escalated the issue with ticket no. T1583482754 Tue, 27 May 2014 10:49 AM. I did not got any response from you within 2 days. Again on 2nd June 2014 i have issue a ticket T1610860264 Mon, 2 Jun 2014 09:51 AM, they operator id # KOR14052011232300241 for further query. I contacted the operator they say "we have not received the amount of...
Complaint comments Read comments Complaint category Online Shopping

RechargeItNow - Payment deducted recharge fail and no refund

 Susan Bizz on Jun 18, 2014
I had made an recharge on 22-05-2014 for 255/- airtel 3g. Transaction done payment deducted but showned fail recharge. Now it is a month and no money has been credited so far. I lodge 3-4 time complaint on web site but no response, no reply, no refund. Escalation ticket nos...T1577722654, T1690971964 Order id - AIM547302254...
Complaint comments Read comments Complaint category Other

Recharge It Now - Payment deducted, no recharge

 suruchi1 on Jun 10, 2014
I got my phone recharged but no recharge was done money was deducted. No no. To contact on website. No refund no contact. Escalation also done. How can such websites run in india that too they are spoiling names of service providers too

Payment done on mon, 26 may 2014 17:21

Ticket no. T1580322654
Escalation ticket : t1621880464 at wed, 4 jun 2014 11:05

Since then several times tried to contact them but no no. On site.

Clear case of forgery. Please see that others are not cheated...
Complaint comments Read comments Complaint category Online Shopping - wrong recharge done

 menu on May 17, 2014
i got my number recharged by 198 for (local + std secs).But by mistake from your end the recharge was done for unlimited internet pack whicj is of no use at my other number.i think its fraud.i got teh revert as MRP shown above includes service tax & education cess at the current rates. The tariff plans are subject to change by the service provider. plz do the needful...
Complaint comments Read comments Complaint category Other - wrong recharge info on website

 jigar dattani on May 1, 2014
the following recharge of rs 38 ref no(AC0500130154) was done which was showed as 38gprs pack with 250mb 10days vailidty. but to my suprise when i recharged it. the 38 voucher was not a gprs pack and when i called the aircel customer care they said its7800sec aircel to aircel night pack. when the website had a showed 38 rs voucher as gprs pack how was it converted into some other packs?? for the mistake of the website and its partner aircel i have a 38 rs recharge which was not of my any use. people are making rechagre everyday in this website are being fooled everday.. For the mistake...
Complaint comments Read comments Complaint category Other - Amount deducted recharge not done

 jonny005 on Apr 18, 2014
I placed order with above details. transaction was successful, received a mail, but no record found under "My Account" Txn details, and also no amount credited to mobile balance. Money deducted from bank account. I have received conformation mail of recharge but when I talked to customer care of mobile operator they said no recgarge is done on this number. I wrote a complaint to, they assured the matter wil be resolved within 3 days, but its more than 5 says no action taken even no response from their side....
Complaint comments Read comments Complaint category Online Shopping

RechargeItNow - Refund due to transaction failed

 NEERAJTHAKUR77 on Feb 24, 2014
I have recharge my BSNL Mob. from Recharge it now, but transaction is failed & amount deducted from SBI a/c.
Next day, I talk to the representative of the site & also sent 2 mails regarding recharge or refund.
But there are no response from Recharge it now.

So, Friends ignore the marchant sites for recharge.

Complaint comments Read comments Complaint category Mobile Service Providers

Recharge It Now - recharge problem

 mjayakumar2011 on Feb 9, 2014
Hi this is with my recent recharge in MTS thru RECHARGE IT NOW Website. For Rs.399 RECHARGE IT NOW website claims 2GB + 0.5GB night usage. But after recharge I got only 2GB. MTS is saying no such 0.5GB offer. MTS is cheating customers like this Who is right MTS or RECHARGE IT NOW? Every time Recharge it now website says one and MTS will say no such offer...
Complaint comments Read comments Complaint category Mobile Handsets - recharge not done and amount debited

 ayur varshney on Dec 24, 2013
Respected sir, this is to inform you that i have done a recharge on my IDEA number i.e. 8512852000 on dated 11-11-2013 of amounting Rs 91 through SBI Debit card by website but by default due to any reason my recharge was become unsuccessful and amount is debited from my account and my order ID for same transaction is ID03799511B3. Company claims that if your transaction will remain unsuccessful due to net failure or any reason than your money will refund within a maximum of week but i have not get my refund till now .so i requested you to please take into consideration my complaint. ...
Complaint comments Read comments Complaint category Telecommunications

RechargeItNow - Amount deducted - No recharge

 boniaprakash on Nov 7, 2013
I have raised couple of tickets at their website, but I did not get any reasonable resolution. For these order ids AC0115422863, AC0114812863 and AC0055672863, I did not get any recharge but amount were deducted. These were done on 28-06-2013, but till date I didnt get any good response. Even, I escalated multiple times. Each order was of Rs 997. Latest escalation Ticket Number: T07363204B3...
Complaint comments Read comments [1] Complaint category Other - i have not received the recharge yet and no money back

User on Oct 21, 2013
i have not received the recharge yet and not even the money in my the middle of the transaction the site displays congratulations your recharge is successful and suddenly it displays the site is under maintainance we regret the incovinience...and its 1hr and i have neither received the recharge amount yet n not even the money in my account...take some strict action or else i'll take this case to the consumer forum n sue the company... my no is 9711140918 vodafone delhi circle...
Complaint comments Read comments Complaint category Internet Services

JustRechargeItNow - Refunded amount

 drseessssssssssssss on Oct 12, 2013
Respected sir, Please note that i inform to you my all query. All query below to payment deducted though state bank of india net banking but recharge confirmation is not received, Date order id dishtvcard no amount is 03-10-2013, DM00013299949, 015009300874, 350rs.and also in second time same date same amount same dishtvcard orderid DM00013300284. and contact with customercaredishtv they r clearly refused me to receive this amount i have paid this amount by my sbi debit visa card though justrechargeitnow(recharge provide company) Total my loss Rs.700/- your bank /Ccanvenue debited my account...
Complaint comments Read comments Complaint category Internet Services

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