RechargeItNow Customer Care
RechargeItNow.com
Customer satisfaction rating: 5%
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COMPLAINTS

RechargeItNow Customer Care

RechargeItNow.com

Address
II Floor, 4654/21, Daryaganj
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Phone:

Additional info
RechargeitNow Corporate
Estel House, 126, Sector – 44, Institutional Area, Gurgaon 122002, Haryana, India

Customer satisfaction rating
5%
Complaints
281
Pending
37
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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RechargeItNow Customer Care related pictures (34)

RechargeItNow Complaints & Reviews

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RechargeItNow — Amount deducted but no recharge done

 Farazsaeed on May 12, 2016
Hi, I got my phone recharged with vodafone 3G amounting Rs. 249 on 8th of May and even though they deducted the aforesaid amount, the recharge hasn't been successful. I was asked to wait for two days until they try and resolve this issue but I haven't been tried contacting in any way...It has already been four days and I'd much obliged if I could get a refund now.

My order id is VD0149980856
operator transaction id UE0063400610


Thank you,
Faraz Saeed...
Complaint comments  Read comments [1]Complaint category Internet Services

RechargeItNow — Amount deducted but now not receive balance

 mahesh 001 on May 5, 2016
Today i.E. On 4th may 2016, i was trying to do mobile recharge
(Amount rs. 50/-) for my number 7062169800 (Aircel) at 15:46:51 for the first time thru irecharge.

But rs. 50/- was deducted from my credit card but recharge was not done.

I received the message of deduction of rs. 50/- from my sbi debit card from the credit card's bank.

But i did not receive any message from idea about successful recharge of my mobile. Even when i checked recharge balance for my number it was not showing amount rs. 50 added to my balance.

Please either...
Complaint comments  Read comments [4]Complaint category Banks

RechargeItNow.com — Amount debited in my account, reliance cdma mob number 9391018619

 shivarao2007 on Apr 26, 2016
Here iam recharged through paytm to reliance cdma mobile no. 9391018619 ason 16.4.2016 for rs. 150/-, amount debited inmy bank account same time, but recharge not successful....
Complaint comments  Read comments Complaint category Employees

RechargeItNow — Money deducted but recharge not done

 pradeep829 on Mar 20, 2016
I recharged with 149 on 9700318128 but the transaction eas failed upon deducting the money, so refund ia not still done after 6 days also...
Complaint comments  Read comments [7]Complaint category Mobile Service Providers

RechargeItNow — Recharge successful but mobile not recharged

 Rachit kumar gupta on Mar 15, 2016
I recharged my airtel mobile number 9760690612 with 297 rupees for 3g data, money deducted successful recharged showing but mobile number not recharged. It happened first time with me feeling disappointed. Please return my money or recharge immediately. Thank u...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Recharge not given.

 ranjit098 on Mar 15, 2016
Amount deducted. But Recharge not added.
Ticket Number: T4559190545
Name: Yogendra
Email: yogi_HTC@yahoo.co.in
Mobile No./DTH Subscriber ID: 8237403559
Date of Transaction: 26-02-2016
Order ID: ID0267302226
Comment: My amount is deducted but recharge not given. Kindly refund the amount....
Complaint comments  Read comments Complaint category Internet Services

RechargeItNow.com — Transaction Failed and refund not received

 ranjit098 on Mar 15, 2016
My Phone number is: 7263988107 and I had done a recharge with ID: CCLBVC7EAH for BSNL number.

Please check the Order ID and help me the refund....
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Poor Service-Money deducted but Recharge failed-Didn't get refund

 keethu352@gmail.com on Mar 4, 2016
Hello, I tried to recharge a number using rechargeitnow.com on 15-02-2016 12:44. Money was deducted and didn't get the recharge. I have raised a ticket about the same to the company's helpdesk and didn't get any sort of response. Unfortunately, today I again made 3 transactions and the status is saying successful but didn't get the recharge amount. And I tried to contact them on 01242578200 and there was no response. I'm attaching the details in a screenshot. Please help....
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — SMS came for successful recharge but balance not credited to account.

 shaksrini on Jan 12, 2016
I recharged 135rs from Recharge it now to my aircel number Order number: AC0259931216 and on 1st January Order number: AC0192100116. SMS came for the recharge done but the balance was still zero. I contacted Aircel care, there was no issue from their end. Kindly let me know the problem with your transactions?...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Failed bill payment transaction but amount deducted

 AhmedKhatib on Dec 18, 2015
Hello, I did postpaid bill payment from Rechargeitnow website and it failed . I don't know how can my money goes to Rechargeitnow account from our account instead of that money going to the bill payment. I did transaction on 7th Dec 15, but still I did not get any refund. Date of Transaction: 07-12-2015 Order id: VDP1206107C5 Payment Amount(Rs.): 700 I want to know what legal action can be taken against this company to held them accountable for using public money without their consent. Sayed Ahmed...
Complaint comments  Read comments Complaint category Online Shopping

RechargeItNow — RechargeItNow - Failed Recharge - No Reply from them

 saamymn on Oct 16, 2015
I have make recharged yesterday for my Reliance Netconnect data card amount Rs.797. But still i didn't get any recharge received yet. Also i have emailed 4 times, but they are not replied yet. I want refund payment. Their customer service is too slow and bad experience . I do not expect from them about this issue. My transaction ID-RCA3565115A5 and My Order Id : RCA3565115A5....
Complaint comments  Read comments [1]Complaint category Online Shopping

RechargeItNow — Payment deducted but not recharged [Resolved]

 Vinoth Raj Radhakrishnan on Oct 16, 2015
I had try to recharge with rechargeitnow for Rs.150 on 27-09-2015 sunday. My order no is AI0024202795 for my brother's mobile number. I did't get any response from this company, payment was deducted but recharge failed, I need to my money back in my account....
Complaint comments  Read comments Complaint category Online Shopping

RechargeItNow — Recharge sucessful mail came but recharge not happenned

 Jayanta Laha on Aug 21, 2015
Recharge successful mail came but no recharge happened, money also deducted Name: jayanta Email: laha.jayanta@yahoo.com Mobile No./DTH Subscriber ID recharged: 7760328641 Date of Transaction: 19-8-2015 Order ID: AI0342281985 please sort out the issue at your earliest...
Complaint comments  Read comments Complaint category Utility Services

RechargeItNow — Received expired free coupons

 lovish_anand2002 on Aug 3, 2015
Made a payment of INR 3059 using rechargeitnow.com dated 07.07.15 towards renewal of my Dish TV subscription, Subscriber ID: 01513027731. As per company policy on every recharge the customer receives some free/discount coupons. I received all expired coupons which is of no use. Lodged complaint with rechargeitnow.com twice but no reply. Ticket T3767960975 raised on 09.07.15. Issue escalated via Ticket T3790901375 on 13.07.15 Kindly send fresh coupons....
Complaint comments  Read comments [1]Complaint category Nature & Environment

www.RechargeItNow.com / Onlinerechargeservices / Techprocess / State Bank of India — payment not done

 esmundhe on Jun 30, 2015
1) sir, I have made payment for to Maharashtra state electri TECH_MSEDCL in 10-Jun-2015 of Rs.90 by State Bank Of India internet banking, A/C 00000011575628586 and transaction ID 161110814IG0ADVPAF3 TRANSFER TO 3295. Yet it has not credited therefore kindly refund it. 2) sir, I have made payment for to Uninor mobile bill(Avenues India Pvt. Ltd ) in 18-Jun-2015 of Rs.160 by State Bank Of India internet banking, A/C 00000011575628586 and transaction ID 104009503865IG0AEUMDE4 TRANSFER TO 3. Yet it has not credited therefore kindly refund it....
Complaint comments  Read comments Complaint category Utility Services

www.RechargeItNow.com — payment deducted, company show recharge successful but no recharge receive

 durga_4u on May 21, 2015
i had recharge my Madhya pradesh circle idea GSM sim for many times by www.rechargeitnow.com which are below indicated 1. SIM IDEA GSM, TIME 11-04-2015 07:53, ORDER ID IDM039701145, SIM RECHARGE 9009087408, OPERATOR idea, RECHARGE AMOUNT 98, AMOUNT PAID 98, PAYMENT STATUS- successful, RECHARGE STATUS- successful 2. SIM IDEA GSM, TIME 11-04-2015 09:24, ORDER ID IDM070661145, SIM RECHARGE 9926779212, OPERATOR idea, RECHARGE AMOUNT 120, AMOUNT PAID 120, PAYMENT STATUS- successful, RECHARGE STATUS- successful 3. SIM IDEA GSM, TIME 14-04-2015 13:31, ORDER ID IDM229811445, SIM RECHARGE 9009087408,...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — i have recharged in airtel for rs.398...till now it is not recharged..

 gayuuuuuu on Apr 17, 2015
the amount has been deducted from account.this details is given below.. Transaction Receipt order id AI0229941645 transaction id AI0229941645 subscriber id recharged 9894345654 operator AIRTEL circle Tamil Nadu you paid (Rs.) 399 recharge amount (mrp) 398 convenience fee* (Rs.)(for partner discount coupons) 1 date & time 16-04-2015 14:03:30 *Inclusive of service tax...
Complaint comments  Read comments Complaint category Unauthorized charges

RechargeItNow — Still now not recharge mobile or refund amount

 abhipsusaha on Mar 25, 2015
Rested Sir or Madam, I have done 2 recharge ( Rs 21 & Rs.100 ) in this mobile no -7763038965 on 24.03.2015. But Mobile Holder did not get any recharge but when I check account in rechargeitnow site then there is showing recharge is successful & I have got successful mail in yahoo mail site. I am giving details below : Mobile no - 7763038965 ( AIRTEL ), Date - 24.03.2015 Recharge Site - rechargeitnow, Recharge Amount - Rs. 21 ( Transaction -id - A10136332435) Rs.100 ( Transaction-id - A10148682435 ) Please give attention in this matter & give me a reply please in this mail-id...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Dish TV - VC 01519359362 Online Recharge

 D R Raju on Mar 20, 2015
Dear Sir, I have recharged online Rs 255 on March 20, 2015 00:05:35 hrs towards DISH TV Monthly Subscription Order ID DT0000632035 Transaction ID 298332127 The amount is deducted from my bank A/c and payment successful but the recharge is not done. Please ensure that recharge is done immediately otherwise the service gets disconnected on 23.03.2015...
Complaint comments  Read comments [1]Complaint category Other

RechargeItNow — InstaRewardz - Fake Promotion

 nibin_an on Mar 3, 2015
I had got a InstaRewardz coupon valid for around 2 days. Whenever I tried to use this its saying'The coupon has been temporarily locked'. I have been trying to use this from the day it was generated. It was giving error as 'The coupon has been temporarily locked'. I tried it after 1 hour, 2 hour, 8 hours, 1 day, 2 day etc and still it was same message. Afterwards on the last day, I got a message from customer care "The coupon is unlocked kindly try after sometime." At the time of message, I tried to use this, it saying Invalid Coupon. And I got the message from Customer care that the...
Complaint comments  Read comments Complaint category Other

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