RechargeItNow Customer Care

RechargeItNow Customer Care

RechargeItNow.com

II Floor, 4654/21, Daryaganj
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Phone:
+91 124 257 8200
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5
1
RechargeitNow Corporate
Estel House, 126, Sector – 44, Institutional Area, Gurgaon 122002, Haryana, India
Satisfactory Rating
5%
Complaints
272
Responses
37
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RechargeItNow related photos (32)

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RechargeItNow Customer Care related pictures (32)

RechargeItNow Complaints & Reviews

RechargeItNow — SMS came for successful recharge but balance not credited to account.

 shaksrini on Jan 12, 2016
I recharged 135rs from Recharge it now to my aircel number Order number: AC0259931216 and on 1st January Order number: AC0192100116. SMS came for the recharge done but the balance was still zero. I contacted Aircel care, there was no issue from their end. Kindly let me know the problem with your transactions?...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Failed bill payment transaction but amount deducted

 AhmedKhatib on Dec 18, 2015
Hello, I did postpaid bill payment from Rechargeitnow website and it failed . I don't know how can my money goes to Rechargeitnow account from our account instead of that money going to the bill payment. I did transaction on 7th Dec 15, but still I did not get any refund. Date of Transaction: 07-12-2015 Order id: VDP1206107C5 Payment Amount(Rs.): 700 I want to know what legal action can be taken against this company to held them accountable for using public money without their consent. Sayed Ahmed...
Complaint comments  Read comments Complaint category Online Shopping

RechargeItNow — RechargeItNow - Failed Recharge - No Reply from them

 saamymn on Oct 16, 2015
I have make recharged yesterday for my Reliance Netconnect data card amount Rs.797. But still i didn't get any recharge received yet. Also i have emailed 4 times, but they are not replied yet. I want refund payment. Their customer service is too slow and bad experience . I do not expect from them about this issue. My transaction ID-RCA3565115A5 and My Order Id : RCA3565115A5....
Complaint comments  Read comments [1]Complaint category Online Shopping

RechargeItNow — Payment deducted but not recharged [Resolved]

 Vinoth Raj Radhakrishnan on Oct 16, 2015
I had try to recharge with rechargeitnow for Rs.150 on 27-09-2015 sunday. My order no is AI0024202795 for my brother's mobile number. I did't get any response from this company, payment was deducted but recharge failed, I need to my money back in my account....
Complaint comments  Read comments Complaint category Online Shopping

RechargeItNow — Recharge sucessful mail came but recharge not happenned

 Jayanta Laha on Aug 21, 2015
Recharge successful mail came but no recharge happened, money also deducted Name: jayanta Email: laha.jayanta@yahoo.com Mobile No./DTH Subscriber ID recharged: 7760328641 Date of Transaction: 19-8-2015 Order ID: AI0342281985 please sort out the issue at your earliest...
Complaint comments  Read comments Complaint category Utility Services

RechargeItNow — Received expired free coupons

 lovish_anand2002 on Aug 3, 2015
Made a payment of INR 3059 using rechargeitnow.com dated 07.07.15 towards renewal of my Dish TV subscription, Subscriber ID: 01513027731. As per company policy on every recharge the customer receives some free/discount coupons. I received all expired coupons which is of no use. Lodged complaint with rechargeitnow.com twice but no reply. Ticket T3767960975 raised on 09.07.15. Issue escalated via Ticket T3790901375 on 13.07.15 Kindly send fresh coupons....
Complaint comments  Read comments [1]Complaint category Nature & Environment

www.RechargeItNow.com / Onlinerechargeservices / Techprocess / State Bank of India — payment not done

 esmundhe on Jun 30, 2015
1) sir, I have made payment for to Maharashtra state electri TECH_MSEDCL in 10-Jun-2015 of Rs.90 by State Bank Of India internet banking, A/C 00000011575628586 and transaction ID 161110814IG0ADVPAF3 TRANSFER TO 3295. Yet it has not credited therefore kindly refund it. 2) sir, I have made payment for to Uninor mobile bill(Avenues India Pvt. Ltd ) in 18-Jun-2015 of Rs.160 by State Bank Of India internet banking, A/C 00000011575628586 and transaction ID 104009503865IG0AEUMDE4 TRANSFER TO 3. Yet it has not credited therefore kindly refund it....
Complaint comments  Read comments Complaint category Utility Services

www.RechargeItNow.com — payment deducted, company show recharge successful but no recharge receive

 durga_4u on May 21, 2015
i had recharge my Madhya pradesh circle idea GSM sim for many times by www.rechargeitnow.com which are below indicated 1. SIM IDEA GSM, TIME 11-04-2015 07:53, ORDER ID IDM039701145, SIM RECHARGE 9009087408, OPERATOR idea, RECHARGE AMOUNT 98, AMOUNT PAID 98, PAYMENT STATUS- successful, RECHARGE STATUS- successful 2. SIM IDEA GSM, TIME 11-04-2015 09:24, ORDER ID IDM070661145, SIM RECHARGE 9926779212, OPERATOR idea, RECHARGE AMOUNT 120, AMOUNT PAID 120, PAYMENT STATUS- successful, RECHARGE STATUS- successful 3. SIM IDEA GSM, TIME 14-04-2015 13:31, ORDER ID IDM229811445, SIM RECHARGE 9009087408,...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — i have recharged in airtel for rs.398...till now it is not recharged..

 gayuuuuuu on Apr 17, 2015
the amount has been deducted from account.this details is given below.. Transaction Receipt order id AI0229941645 transaction id AI0229941645 subscriber id recharged 9894345654 operator AIRTEL circle Tamil Nadu you paid (Rs.) 399 recharge amount (mrp) 398 convenience fee* (Rs.)(for partner discount coupons) 1 date & time 16-04-2015 14:03:30 *Inclusive of service tax...
Complaint comments  Read comments Complaint category Unauthorized charges

RechargeItNow — Still now not recharge mobile or refund amount

 abhipsusaha on Mar 25, 2015
Rested Sir or Madam, I have done 2 recharge ( Rs 21 & Rs.100 ) in this mobile no -7763038965 on 24.03.2015. But Mobile Holder did not get any recharge but when I check account in rechargeitnow site then there is showing recharge is successful & I have got successful mail in yahoo mail site. I am giving details below : Mobile no - 7763038965 ( AIRTEL ), Date - 24.03.2015 Recharge Site - rechargeitnow, Recharge Amount - Rs. 21 ( Transaction -id - A10136332435) Rs.100 ( Transaction-id - A10148682435 ) Please give attention in this matter & give me a reply please in this mail-id...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Dish TV - VC 01519359362 Online Recharge

 D R Raju on Mar 20, 2015
Dear Sir, I have recharged online Rs 255 on March 20, 2015 00:05:35 hrs towards DISH TV Monthly Subscription Order ID DT0000632035 Transaction ID 298332127 The amount is deducted from my bank A/c and payment successful but the recharge is not done. Please ensure that recharge is done immediately otherwise the service gets disconnected on 23.03.2015...
Complaint comments  Read comments [1]Complaint category Other

RechargeItNow — InstaRewardz - Fake Promotion

 nibin_an on Mar 3, 2015
I had got a InstaRewardz coupon valid for around 2 days. Whenever I tried to use this its saying'The coupon has been temporarily locked'. I have been trying to use this from the day it was generated. It was giving error as 'The coupon has been temporarily locked'. I tried it after 1 hour, 2 hour, 8 hours, 1 day, 2 day etc and still it was same message. Afterwards on the last day, I got a message from customer care "The coupon is unlocked kindly try after sometime." At the time of message, I tried to use this, it saying Invalid Coupon. And I got the message from Customer care that the...
Complaint comments  Read comments Complaint category Other

RechargeItNow — Money deducted from my a/c, no recharge done

 gurpreet1010 on Feb 14, 2015
this is the message i have received through e mail regarding recharge
i launched a complaint with the company '''where they say that the order id given by me is incorrect.i have copy pasted the message received by the company, , , , , here it goes like this below.

Dear Charu pannu,
Thank you for using Dishtv. We have noticed that you initiated a request for payment for the following Dish TV service:

Order ID : D87162602215
VC Number : 01513800489
Amount : 230
Date-Time : 2015-02-02 16:43:000...
Complaint comments  Read comments [1]Complaint category Utility Services

RechargeItNow — deducted the amount but not refunded in case of failed recharge

 Aditya Kumar.v on Jan 25, 2015
this shitty website has almost taken 1300 rupees from, me through mobile recharge and dth recharges i have raised tickets and also escalated them but there is no refunding no contact numbers in websites someone has TO BAN THIS WEBSITE [rechargeitnow] my a**...
Complaint comments  Read comments Complaint category Mobile Service Providers

RechargeItNow — Amount deducted and receipt got. But no balance added

 PVD Subrahmanyam on Jan 18, 2015
Recharge for the Mobile No.9866886725 (Airtel). My mail ID is pvds_2008@rediffmail.com. Amount of Recharge Rs, 100 on 17.1.2015. My mobile no. specified along with mail id is 9948363667. My name is PVD SUBRAHMANYAM. Kindly give me the clarifiation....
Complaint comments  Read comments Complaint category Mobile Service Providers

RechageItNow — Recharge made online for T24 Mobile

 drvilaskulkarni on Jan 16, 2015
rechargeitnow.com <noreply@rechargeitnow.net>5:48 PM (8 minutes ago)to meDear VILAS KULKARNI, This is to confirm that we have received your query regarding 'failed recharge' as per the following details: Ticket No.: T2949611615 Name: VILAS KULKARNI Email: drvilaskulkarni@gmail.com Mobile No./DTH Subscriber ID recharged: 8237564961 Date of Transaction: 14-01-2015 Order ID: TT0060751415
Comment: Pl look in to the matter.As per our process, we will verify the delivery of the recharge within next 2 working days. If it is found unsuccessful, we will initiate a refund of the transaction...
Complaint comments  Read comments Complaint category Online Shopping

RechargeItNow — Balance deducted from Bank Account but there was no recharge done

 sannagpal on Dec 23, 2014
I have made a recharge of 1. Rs250 on 99586***** number on 06/12/2014 date 2. Rs197 on 98189***** number on 08/12/2014 date 3. Rs100 on 98189***** number on 16/12/2014 date I have lodged a complaint and got a confirmation that the refund has been processed and it will take maximum 5 working days to process the refund but I have not got any refund from them yet. Also, it is stated on their website that in case I don't get refund, I need to raise escalation ticket but that is not working. Also there is no customer care number mentioned on their website....
Complaint comments  Read comments Complaint category Other

RechargeItNow — Transaction Error

 Karan Kyanam on Dec 17, 2014
I have an MTS dongle, which first off has some below average services. And on top of that they use a below average payment service such as RechargeitNow. Twice so far I have made my monthly payments where my bank account gets charged but the bill payment is not reflected. I really want to sock your customer care service centers - Both RechargeitNow and MTS for being some of the least helpful people and providing the most terrible customer service. Try fixing your existing problems instead of trying to scale up and make as much money as possible. ******* IDIOTS....
Complaint comments  Read comments [1]Complaint category Internet Services

RechargeItNow — amount deducted..recharge not done...

 RISHABH DUGAR on Oct 5, 2014
Sir, i recharged my videocon DTH id 116958454 on 27/08/14 of RS 335. order id was V20007192784...but the recharge was not done and the amount got deducted instantly...two days later they mailed ... rechargeitnow.com <noreply@rechargeitnow.net> Aug 28 to me Dear Customer, We confirm that we have processed a refund on 28/08/2014 for your 'failed recharge' as per the following details: Mobile no/DTH subscriber id recharged: VIDEO116958454 Date of transaction: 27/08/2014 Order id: V20007192784 Amount (Rs): 335.00 But till date amount is not refunded back...so i request to refund...
Complaint comments  Read comments Complaint category Internet Services

RechargeItNow — Regarding payment deduction and no recharge.

 ajinkyathorushe on Oct 5, 2014
sir i have recharged my docomo prepaid with Rs251 on rechargeitnow website through SBI netbanking. for the same recharge my sbi acc get debited with 251 but i didnot got recharge. i complained the same to rechargeitnow but they didnot gave any responce. sir please solve my problem and give me my money back. The detail of recharge is as bellow, mob no-8553250514 amt(paid)-Rs251 date -02-10-2014 SBI ref no-IG00AIPWU3 transfered to- 30993845637 avenue india pvt reply me as early as possible. Thank you....
Complaint comments  Read comments Complaint category Internet Services

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