Rediff Online Shopping — NON DELIVERY

Hi Sir

I have plcaed on online order with Rediff Online on 6thFeb 2012 vide order number 6903128 and on 10th Feb 2012 vide order number 6912432. Both these orders were supposed to be delivered 14th February 2012.

Order Number 6912432 was never delivered till 13:30 hrs on 15th Feb 2012 and the order 6903128 was delivered and it had only 10 roses istead of 12 and teddy was not delivered.

I have lost my respect and face to the people whom this was supposed to be delivered and when contacted rediff online customer care was talking about half refund and refund of product that is not being delivered.

Sir, It is not about money or refund, it is more to do with the commitment of such vendors who promises the delivery on said date and when call up apologize with an excuse.

I kindly seek your help and support to address this issue and to ensure that such cases are treated to ensure that such things are not repeared in near future by Rediff or any such online vendors

Best Regards
Prateesh M K