[Resolved]  Reebok India — Regarding Replacement of shoes

To,

Reebok India,
Customer Care

I bought a pair of Reebok Shoes for Rs.1800.00, from Authorised Reebok Outlet in GANPATI ENTERPRISES, CITY CENTER LOBBY, CIRCULAR ROAD, DHANBAD, JHAKHAND having TIN NO . [protected] but within 2 months the shoes developed crack and one get torn. I handed over the cracked shoes to them . They agreed & accepted the shoes and gave me the complaint no., saying that the shoes will be replaced after company's inspection, but they repaired the same shoe and give it to me. After repeteadely saying that i need a replaced one instead of this they refused to replace it and said if this will happen next time they will replace it . After two months again same problem occured and when i wnet there and asked for replaced one they refused and told they can only repaire it . The attitude of their staff towards the post sale problems is disgusting.

For a reputed brand like Reebok, this sort of post sale service has not been expected.

I hereby request the company to replace the shoes or refund my money .

Thanks,

Prabhat kumar
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

We had purchased reebok item in dec 2009 and when the text was sent for redemption code, msg rcvd was code incorrect.

We got in touch with reebok outlet but no response recvd.
Pls provide the redemption code as we are unable to redeem the same.

Booklet code is 226763.
WE have been in constant touch with reebok outlet since jan 2010 but till date no response recvd and already 2 coupons have expired.

Pls look in the matter and resolve asap.

Regards
Mamta Agarwal

Reebok Shoes — defective material

i am purchased areebok shoes & this is made from difective material , local store manager not satisfy me
Hi guys, I too had made orders from ITBC but received them within 5-7 days. The only thing I did was I ordered though pay cash at the time of delivery. Why to pay by credit card and worry?
Rebok service is not good in India. I have purchased two times Rebok Shoes of Price 2300 and 2500.Both shoes sole has been broken but rebok has not repaired.
So please dont purchase this shoes...
my help me . my shoes riplesh my shoes


MY SHOES ARTICLE MO. 515985
ARTICLE NAME TRvla trainer .

article size us - 9

Reebok India — Regarding shoes replacement

I had purchased Reebok shoes from G-41,Sarita Vihar, Klindikung road,New Delhi.Phone No:-[protected] My shoes id is R[protected]US After 3 months i found sole of my shoes tearing out. After that i went to that shop and asked him to change my shoes (As per mentioned in warranty). He asked me to submit shoes and told me that he would replace them and would inform me. Still after 3 weeks i haven't got any call regarding my shoes and when i called him he said he has'nt yet submitted shoes as person from reebok has not yet visited and this process would take another 3-4 weeks. This is not acceptable.

India Today Book Club — Reebok Watch

HI Team,

I ordered for Reebok watch til now I have not received it.I LOST AROUND 897 RUPEES TILL NOW credit card number" [protected] "



1st time when I ordered the transaction got strucked , Ur executive called me and debited twice 299*2 =598 but I have not received this order



2nd time when I tried, the order was successfull &299 inr is debied from my account still I haven't received the order.
Your salesman bharat has cheated and concealed for purchase of bat
from sector 17-D SCO no. 85-86 Chandigarh.The bat
was of poor quality and broke within two weeks of
purchase inspite of full guarantee
To,

Reebok India,
Customer Care



I bought a pair of Reebok Shoes
model number: R954327 Dmx ride for Rs.4200.00(30% discount on original price 5999), BILL Number-STC-6676 DT 13/02/2010,
from Authorised Reebok Outlet in Jalandhar, Satnaam Trading Co.(Reebok Factory Price Shop) having TIN NO . [protected] but the shoes developed a gap between sole and heel just after 3 months o[censored]sage.I was sure that i would get a free replacement as i have the bill with me and the shoe is still in warranty period But to my suprise on complaining about the damaged product the showroom owner completly refused to exchange it.On my questioning he was talking with a dishonouring tone.
I handed over the defected shoes to them .They agreed & accepted that shoes have a manufacturing defect.I asked for replaced one, they refused and told they
can only repaire it and I had to wait for more than one month to get it back or i have to buy the new shoes from thier outlet only and
they can only adjust this amount in the new price.After repeatedly saying that either give me the same shoes in the same amount or token of this amount
so that i can purchase from any Reebok outlet in india whenever got the best design and comfort, they refused.The dealer says he would not be in any position to help out as it
was brought in a discount sale.The attitude of their staff towards the post sale problems is disgusting because the shoes are still in the warranty period.
I have been using reebok products since many years and i was assured about the quality of the product and that any damage or defect to the shoe within 6 months will be replaced but My faith & trust in the product quality has taken a huge knock.For a reputed brand like Reebok, this sort of post sale service has not been expected.It is very unfortunate situation that reebok is not really taking care of their brandname/service and with this kind of experience, I would never suggest anyone to go for reebok shoes.

I hereby request the company to replace the shoes or refund my money .
IF I DO NOT GET FAVOURABLE ANSWER, I WILL TAKE HARD ACTION ABOUT OUTLET & COMPANY WITH CONSUMER COURT

Thanks,

Anoop Vadhera

Reebok India — INACTIVE Reebok Gift Voucher

I have REEBOK GIFT VOUCHER whose booklet code is 212600 and redemtion code is 5012093. I purchased it from Mumbai and it is valid all over India. The first 4 coupons(voucher's) was accepted by the shop-owner as its booklet was accepted by the computer. But now., my booklet code is not being accepted(read) on the computer. I have mailed a complained letter to reebok 3 days ago but there is no response so far.Kindly provide me a solution to my above problem at the earliest. I would be grateful to you if you mske it fast.
Thank You

Reebok India — False information to customer(Shoe)

Hi Team

I bought shoes from well named company REEBOK Shoe. It got Toned with in Five months.
When I have purchased their said warrant is for 6months, & now there are saying it is only for 3months (this is very incorrect respond to customer) I want action to be taken against to the shop (Hyderabad).

Thanks
Srilatha
NON RECEIPT OF REABOCK SHOE KITS BOOKED ON 02/12/2009 BOOKING NO.[protected]
FROM
VIMAL G. SHAH
150/1 SWASTIK SOCIETY,
AMBAWADI,
BHAVNAGAR – 364 001.
MOBILE : +91-[protected]

TO,
LIVING MEDIA INDIA LIMITED
INDIA TODAY BOOK CLUB
B-47, INDIRA ENCLAVE, NEB SARAI,
NEW DELHI – 110068

DEAR SIR,

SUB . : NON RECEIPT OF REABOCK SHOE KITS BOOKED ON 02/12/2009 BOOKING NO.[protected]
1) WITH REFERENCE TO ABOVE WE HAVE BOOKED THE REABOCK SHOE KITS THROUGH CREDIT NO. [protected]
A) ONE WAS ON 02/12/2009
TIME BETWEEN 10/45 AM TO 11/30 AM
MOBILE NO. [protected]
ADDRESS: 150/1 SWASTIK SOCIETY, AMBAWADI, BHAVNAGAR – 364 001
YOU HAVE GIVEN BOOKING NO.[protected]
B) SECOND KIT BOOKED ON 05/12/2009
TIME BETWEEN 10/45 AM TO 11/30 AM
PHONE NO.[protected]
PL. NOTE THAT ADDRESS AS PER GIVEN BOOKING NO.[protected]
YOU HAVE BOOKED AND GIVEN BOOKING NO.[protected]
2) AFTER THAT SECOND BOOKING KIT CAME THROUGH YOUR INVOICE AND DELIVERY NOTE NO. ORAO90105989 DTD. 29/12/09

3) INSPITE OF SO MANY PHONE CALLS TO YOUR DELHI OFFICE (PHONE NO.[protected],[protected]ST BOOKING KIT NOT CAME TILL DATE. I

4) NOW WE ONCE AGAIN REQUEST YOU TO DELIVER OUR REABOCK KIT AS WE HAVE BOOKED ON 02/12/2009

5) THE PROOF OF THE BOOKING KITS CREDIT CARD STATEMENT OF BOOKING IS SENT HERE WITH A AS ATTACHEMENT FOR YOUR CONSIDERATION

6) WE ARE YOUR VALUED CUSTOMER, SOME MISTAKES HAD BEEN TAKEN PLACE FOR DELIVERING KITS, PL. LOOK IN TO MATTER URGENTLY

7) WE ATTACH HERE WITH ALL THE PROOF OF BOOKING, WE ONCE AGAIN REQUEST YOU TO SEND OUR BOOKED KIT AT WITHOUT FURTHER DELAY.

8) THANKING YOU IN ANTICIPATION & CARE YOUR CUSTOMER VERY CAREFULLY.

THANKING YOU……
YOURS TRULY
VIMAL G SHAH

Reebok Dry T - Shirt — Fwd: REMINDER-1 : Status of order ID No.998416385 for Reebok T- Shirt.

----- Forwarded Message -----
From: [protected]@indiatimes.com
To: [protected]@indiatodaybookclub.com
Sent: Mon, 28 Jun 2010 11:41:36 +0530 (IST)
Subject: Status of order ID No.[protected] for Reebok T- Shirt.

Dear Sir,
I have booked one Reebok T-Shirt vide above mentioned order ID on dt. 11/06/2010 as per your offer sent by e-mail on www.youmint.com.I have also paid Rs.399/ by Direct Debit through internet e-banking from my SBI account.But, regarding this order I have not received any information so far.Pl inform me the date when you will deliver this item?

Thanks,
Manohar Lal.

Reebok Fitness Tool Kit — Reebok Fitness Tool Kit

Dear Team,

It was Regarding my order no. ITBC09929333 in March 2009 of Rebock Fitness
My order was as under details
Details
Shoes- 8
Track Suite- XL OR XXL

Received details
Shoes -8
Track Suite -Large Size which is not feet to my size same I was return the same but again I am reviced (XXL) but it come on cash on delivery but I was already done the payments
I want my product on PrePaid Mode.

Pls. solve this issue ASAP.


Thnaks & Regards
Unmesh Marwade
[protected]

Reebok India — Cheated for promotional package

Hi,

Recently, I visited reebok outlet in Cannught Place CBlock store, Delhi, INDIA and bought goods worth 21000 INR. The representative at the store were more keen to offer me those products under Bankok Bonanza scheme. However, none of them guided us through details or requirements for the promotion...

Now, when I contact your partner Team Promotions Private Ltd, they say that you even need to have tags of goods that you purchased... Pls tell me that who retain those tags...

I have the original bill, with my original credit card receipt... I need a solution or I'll go legal in this case...

I need a refund against all the inconvenience I had...

Regards
Mohit Pandey
Assistant General Manager
+[protected]
sir,
i recieved a message from kkr coach which stated that i have won a kkr Goodie Bag.it further asked me to send my full name and address.i did so.after it, another message came stating that there will be a call for your verification within 7 days but now its been around 20 days but...no response till...
my name is faizul ..mo, [protected].[protected]

Reebok India — winner

hiiiiiiiiiiii my name is faizul khan ........im winner but prize im not resive please calll me [protected]..<email id= [protected]@gmail.com please calll me
My booking id is[protected] on 30.07.2010.
Said that will receive the goods in two to three weeks.
Not yet received.
I got a call on 21st Aug'10, Stating that you will receive your goods in one week time.

I want to know the status.

When i called to this no.[protected], somebody is lifting but not answering.
I tried more than 10 times, it is STD.

Do the needful.

Regards,

George Gude
[protected].

Reebok India — fraud

I purchased a pair of REEBOK shoes recently. The manufacturing date printed on a sticker on the box was of the month of January 2010 and the price was Rs. 3000. After coming back home when i removed that sticker another sticker was there behind it and it shows that the shoes were manufactured in the month of June 2009 and they were of Rs. 2500 only.

Anurag Gupta
Noida
Thanks for your information !!!


http://www.shoedeals4u.com/

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    +91 12 4412 4100
    +91 71 5225 1782
    +91 11 4747 6001
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